please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. 4. Here are three major reasons apart from the probability of the account id doesnt exist. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? From there, click on "Users.". Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. I have a small business and I set up the network a few years ago. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Explore subscription benefits, browse training courses, learn how to secure your device, and more. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Office 2021 all you need to know. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Replied on March 4, 2023. I am trying to sign in to a new computer using my Microsoft account. Is it possible to create a concave light? In this case, you can no longer access the Microsoft services associated with that account. Are there tables of wastage rates for different fruit and veg? It is possible sometimes that, the account name was misspelled. Minimising the environmental effects of my dyson brain. In-depth step by step guide [with screenshots] Check device enrolment. Clear browser cached data on Microsoft Edge. But, I get a message saying "The Microsoft account doesn't exist. Youre trying to login and get an error like this: That Microsoft account doesnt exist. You can connect with Saajid on Linkedin. Look up your username using your security contact phone number or email address. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. So, lets see what can possibly trigger the issue. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. How do I align things in the following tabular environment? Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. Enter a different account or get a new one. Has anyone found any fix for this? {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Avoid attempting to log in with an Alias. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Has anyone found a solution? I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? In this guide, we will show you the possible causes and potential solutions to this issue. I did online training with this specific account. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. I am not even sure if that would work anyway. 1. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. If this situation arises, use the primary User ID instead of the additional address. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. It keeps happening. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. See, Step 2: Check products or services where you used your Microsoft account. That Microsoft account doesn't exist. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Making statements based on opinion; back them up with references or personal experience. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. I have the same problem. Amazingly both messages are right but not well worded. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Enter a different account or get I set mine up some time ago, personally, with my aol account. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. After entering the unique code, you will be able to create a new password and sign in. Go to Microsoft Certification Dashboard. Enter a different account or get a new one" when opening outlook through Power Automate. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. Thats it for this blog; thank you for taking your time to read our content. Do not use an account name from another type of account. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Then, check for previous emails from Microsoft. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! I am having trouble scheduling an exam for MD-100. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. All Microsoft accounts are either work/school or personal. From there, click on the control and customize option. Guiding you with how-to advice, news and tips to upgrade your tech life. I have had trouble logging in due to the fact the password *** read more @harrymc: there's a chat going on as well. rev2023.3.3.43278. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. After entering the unique code, you will be able to create a new password and sign in. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Go to https://portal.office.com/account to check which Office version and edition you have available. I decided to created another new Email account and start switching the good email to the new account because . The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. MS has got to fix this. Here at Business Tech Planet, we're really passionate about making tech make sense. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. WDAGUtilityAccount: What is it & Should you Disable it? . This seemed to have created the issue somehow. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. I should add that this particular computer had my personal account as the main user. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. That is frustrating because the field is required. This is a fairly recent change that I have observed, with great frustration. Do you need it? This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Power Platform and Dynamics 365 Integrations. We'll ask where you'd like to get your verification code and select Next. If you forgot your Microsoft account password, follow these steps. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. That should let you at least set up the machine. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? I know the account is valid because it is the same one I am using in this forum. Enter a different account or get a new one. This is after creating the O365 email account for the user without issue. The problem is Microsofts badly documented difference between a work/school login and a personal login. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Hi Lael! How do I find my Microsoft 365 admin? When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Type the security code intoVerify your identity,then selectNext. Once the account has been created, you can start using that Microsoft service again. My answer is to jettison Microsoft for something that works. That Microsoft work or education account doesnt exist. What is so difficult that Microsoft doesn't recognise a valid account? Also, you might have knowingly or unknowingly deleted your Microsoft account. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. I have the same error from the same steps but with a different cause and solution. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. A Office 365 account is used for activating Office, not to logon to Windows. Microsoft. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. It only takes a minute to sign up. MS has got to fix this. At the moment, neither error message nor the logins show the important difference between the two types of login. Request a security code to be sent to the phone number or email you used. Georges C. Independent Advisor. Identify those arcade games from a 1983 Brazilian music video. Now click on "All services.". If so, please select work or school account and . Enter a different account or get a new one" when opening outlook through Power Automate. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Now hover over History and click on History.. I am trying to sign in to a new computer using my Microsoft account. If you forgot your Microsoft account password, follow these steps. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Enter the on-screen character and click Next. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). To access this form, the user must be signed in with a Microsoft account. Thank you for posting to Microsoft Community. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. "That Microsoft account doesn't exist. Enter a different account or get a new one". These are different to MSAs. Why is there a voltage on my HDMI and coaxial cables? The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. I am trying to sign in to a new computer using my Microsoft account. A great place where you can stay up to date with community calls and interact with the speakers. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Learn more about Stack Overflow the company, and our products. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! If you are having troubles fixing an error, your system may be partially broken. No account? In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. There are various factors that can cause the Microsoft account doesnt exist issue. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Time-saving software and hardware expertise that helps 200M users yearly. When I go to "make a new one", it says that the account already exists and that I should try logging in. MS also keeps linking my work and home accounts. my email address is - ***removed*** ***Personal information deleted by the moderator. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. But, I get a message saying "The Microsoft account doesn't exist. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. How to Generate Art from Text Using Simplified AI Art Generator? If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. You can also verify by asking close contacts to whom you have emailed from that account. Recover your account by requesting a password reset. For email accounts, it should be within 365 days. A local account is like setting up another user, but it's only on that one computer. Hope this helps someone. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. The error message isnt well worded heres better text . Created by Anand Khanse, MVP. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Why do small African island nations perform better than African continental nations, considering democracy and human development? please check that you have typed your email or username correctly. The email or username you entered does not exist. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. FIRST: carefully check that the email address is exactly correct. Enter a dif Business process and workflow automation topics. Microsoft Outlook allows you to create an alias for your email account. That Microsoft personal account doesnt exist. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. @LukePuplett: by triggering a re-install of Window. Time-saving software and hardware expertise that helps 200M users yearly. Enter a different account or get How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! It says my account does not exist. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? Date: April 2, 2021Tags: Microsoft Account. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. It was not necessary and just interfered with her sign-in under her work account. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Enter the email address, phone number, or Skype name you use to sign in then selectNext. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. A few months ago I created this account and now it says that it doesn't exist. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Below is a guide on clearing the cached data on the Edge browser. Use an alternate account to sign in (if one exists) or sign up for another one. Check if closed. Thanks for reaching us out here in the community. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. I am baffled by this. I'm just trying to play some minecraft. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Did this under Settings gear, Accounts, My Info. It then asked me to create a password so I backed out thinking it wouldnt work. So frustrating. I then tried my email and the system worked. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Asking for help, clarification, or responding to other answers. Clear the cached data to refresh the login portal using the below steps. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. That said, these aliases cannot be used to login into a Microsoft account. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). One last method would be to sign in to your email associated with your Microsoft account. If not, select the checkbox next to the device. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? The previous emails from Microsoft will show your account name. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist.

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