As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. Check refunds may take up to 15 business days. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Without a reservation, we cannot guarantee there will be availability on your day of visit. Call center hours are 9-5 Monday . Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. Changes to season passes. I never realized: Airbnb hosts warn of scam taking advantage of Do Not Sell or Share My Personal Information. By Vicky Reddish - May 26th, 2020. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Any person refusing to comply with security and safety searches will be refused entry to the Property. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. Rain Checks are not available for Season Passholders. There was less than thaton the day we went. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. A ticket, pass, or season pass granting admission to a Property or participation in a Herschend Activity (a Ticket) is a revocable license which may be revoked by Herschend and such Ticket may be revoked or confiscated by Herschend with no refund of any amount paid therefor. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. and . After your day on park, should you need minor assistance with your vehicle, call 865.428.9463 for Dollywoods Courtesy Vehicle Assistance. We cannot honor out of state tax exempt forms. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. Park Hours Sign In | Register Search. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. Every season brings new experiences! If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. Please contact us at (888) 428-6789 to make changes to your group reservation. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. We are excited that you are interested in purchasing a new Season Pass! At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. On every ride there were multiple people standing in line who did not follow the policy. Dollywood is proud to offer dozens of shows and entertainment options throughout the season. Park Hours Sign In | Register Search. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. 1. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. An additional amount will be charged for each additional dog sharing a kennel or cottage. Please see ourGroupssection for more information. I get it. 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Parents should contact the first available host for assistance if a child is lost. In response to the COVID-19 . How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Tickets will be confiscated if altered in any way. To determine which rides are suitable for your child, please visit Dollywoods Centralized Measuring station located between the Ride Accessibility Center and Rental Services on Showstreet. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Lost and Found opens one hour after park opening and closes when all guests are out of the park. Despite the fact that Dollywood has extended 2020 season passes until June 15, 2021, many people are asking for refunds because of the limitations. The Robert F. Thomas Chapel was shored up in spots, received a new cedar-shingle roof and had its entrance/exit ramp widened. Famous Tennessee resort and theme park will welcome guests in June with COVID-19 safety measures. The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Please keep your parking lot receipt to re-enter the toll booths. Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Click herefor a complete listing of rides available to TimeSaver H2O users. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. Do not cross any fences, chains, landscape areas or other barriers. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. For less than the price of another day's admission, your group members can enjoy our park all season long! Social distancing. Available on a first-come first-serve basis. Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! About Our Returns Policies. Good Question . Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Show schedules are typically published no later than two weeks in advance, but are still subject to change. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. We will contact you through email with return options if your item is recovered. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. As Covid rages on, Australia's live arts industry is once again in a precarious spot. After adding to cart, you will be asked for your email address for yourMy Dollywood Account. There is a policy in place requiring people to wear masks. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Dollywood's Splash CountryAn ATM is located at the front entrance of Riverside Trading Post. Ride to ride floating locker rentals are available at Wild Eagle, Mystery Mine, FireChaser Express, Daredevil Falls, Barnstormer, River Rampage, Tennessee Tornado, Country Fair, & Lightning Rod. We value your safety. You will be sent through a page where you simply tell us how many passes of each type you would like. Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. All linked passes in your account will be evaluated for renewal. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. Yes. Smoky Mountain weather is very unpredictable. Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Located in Showstreet, the facility offers several amenities in a pleasant, climate-controlled environment. Yes, we offer group rates for groups of 15 or more paying Guests. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Apologies for the confusion. In the fall, you might consider weekdays. The daily rental fee provides each dog its own water supply. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. I never saw or heard anyone remind visitors to keep their mask on. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. For your convenience, Package Pickup is staffed until Park closing. In the event of occasional inclement weather, we may need to close some or all of our rides. These lockers are a one-time fee of $10 for the day. Ask any Host for assistance or directions. (There are also "mask-free break zones" but social distancing is still enforced.) . If and when available, Herschend personnel, pursuant to the rules and policies of the applicable Property, will assist you with kennel accommodations for service animals in cases where they are not permitted to enter rides or attractions. On Feb. 26, StubHub's general counsel was hailing the company's . During storms, re-opening will be based on when the weather has moved away from the park. Frequently Asked Questions. If this occurs, please return any forfeited comp admissions/meal vouchers. while the rest of the group rides the attraction. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Be attentive to your surroundings. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. Dollywood's Splash CountryIf you lost an item at Dollywoods Splash Country, please visit thisLost and Found Pageto file a lost item claim. Return Costs. Tickets are not required for Dollywood shows (with the exception of special concerts). the determination has been made to adjust our COVID-19 requirements. Standard parking is $20 per car or $25 for oversize vehicles like RVs. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. COVID-19 policies. Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. Social distancing guidelines will limit the capacity of the parks . Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Check refunds may take up to 15 business days. You can apply your paid one-day admission toward the price of a season pass. If the pass associated with your account is NOT eligible for renewal pricing and the pass has been voided, you will see the "Don't Renew This Pass" checked and that pass cannot be renewed. Pets are not permitted. Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. Several Dollywood eateries offer kids' meals. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. COVID-19 Policies. Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. Dollywood is happy to accommodate guests with mobility needs. Review tags are currently only available for English language reviews. All tax rates are subject to change without notice. American Express, Visa, Mastercard and Discover. We hope it doesn't happen, but prepare just in case your little one gets separated from you. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. 1. Unauthorized sales or resales of Tickets is prohibited. So, it might be a good idea for Dollywood to consider updating their policy to do the same. (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. . Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. Free parking applies for visits after Gold or Diamond Season Passes are purchased. We do not accept partial payments or deposits. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. The park wqs decorated great and we had a great time. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. . Established in 1986. Have a safe and enjoyable experience while visiting Dollywood and remember the following: DO NOT enter into any restricted areas including ride perimeters and designated employee areas. Notably, many members of the Harvard community have been working on campus to sustain the essential services that protect the Harvard . Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. From there you can click/tap "View" for your digital ticket pass. Park Hours Sign In | Register Search. Refund requests must be made by Jan. 1, 2023. Commercial photography, videotaping, and recording of any kind is prohibited. For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. The wristband helps you and your children quickly identify which rides he or she is tall enough to ride, based on the minimum height requirements established by the ride manufacturers to ensure Guest safety. Then on that next page scroll down to retrieve your digital tickets. Dollywood has always been proud to assist our military families. Let us answer your questions about what you can expect! Updated: 2:27 PM EDT May 18, 2020. There were also multiple markings on the floor regarding safe distances. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. According to the company's website, on April 12, masks were made . Yes. There are no refunds for partially used tickets. Excessively torn clothing is not permitted. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. Although pets are not permitted inside Dollywood (except for service animals), we are pleased to offer accommodations for dogs at Doggywood. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Tickets must be upgraded on the day of your group's visit only. Contact your local chapter to determine if tickets are available. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. On Feb. 26, StubHub's general counsel was hailing the company's . Click herefor a complete listing of shows and rides available to TimeSaver users. Be sure to check the schedule prior to your visit for the most recent updates. Guest should call 1-800-DOLLYWOOD to discuss specific options. For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. Rain checks will be valid for one-day admission on any operating day in the current operating season.

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