. ", "I would say that I have a demanding task or project, nearly every day. My experience was great during the interview session. Perhaps they have multiple departments or locations. The process took 3 days. Employee referral22 %. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. My experience was great during the interview session. I couldnt complete the last two. It is okay to brag a little bit when answering this question. We should prepare about our self very well. an. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. It's fast and makes every day different. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. You can't always predict what they may say, and you also can't always predict how you might feel in response. You have likely gained many valuable skills in your career. {%selectedMarker.country%} You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. - Is there any reason why you would not hire me? I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. All of this makes you stand out from your competitors.". Be as diplomatic as possible by highlighting the pros of each. Free interview details posted anonymously by Dnata interview candidates. Hours:{%selectedMarker.openingHours%}. I have learned a great deal from both public and private work. ", "That is a great question, and I appreciate that you consider continued education options for your employees. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . I would be delighted to work at Dnata. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I do this to ensure that the more complicated parts of my projects are taken care of right away. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs - Is there anything from my background and experience that I can clarify for you? We completed the project three days ahead of schedule. 2 + years experience in a Customer Service role. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I was also processed for final interview. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. This was disgusting behavior from an interviewer to question my integrity. Talk to the interviewer about your career progression and what you would like to see in the future. Get started with your Free Employer Profile. I was asked what does JSON stand for and got the first two letters (what is this school)? Dates shown above are approximate. "For the past four years I have been working with ABC, in the private sector. - What is your favorite part about working here? This allows us to improve and customize your browsing experience. To find out more about the cookies we use, see our Privacy Policy. Languages:{%selectedMarker.languages%} With that said, I also bring public sector experience from earlier in my career. Ask me what a JSON or API is and I will tell you exactly what it is. Sorry I couldn't remember the acronym for one! - What is the company's primary goal for this position in the next 12 months? Onze To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Dubai Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. There were a few key takeaways from this experience. "We recently had a big project within our work center. ", "Without safety in the workplace, there would be complete chaos. I submitted my application through email. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. However, being a dynamic leader can make you a proponent for change in the organization. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. Discuss the importance of safety, and what it means to you. Often we will leave the tasks that we don't like for last in the act of procrastination. Therefore, any date prior to 2019 might not be accurate. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. I have been in the industry 7+ years. I interviewed at Dnata in Feb 2023. The you ill have a hirevue interview. United Arab Emirates, Tel:+971 4 3166666 My co-worker wanted to go home, and he suggested that I lie about our count. ", "I am currently making $100,000 per year with two bonus opportunities. I feel that this role with Dnata is a perfect step in my career now, and for the future. Philippines, {%selectedMarker.primaryContact%} I will always be myself and keep my integrity first. Our team started to complete most of the tasks when it came to group projects. Lamentamos How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Questions were about math, eye sight, english Grammer and passages but very tricky. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. verdade. The next question was what does API stand for, which I gave the answer. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Interviewed through hireview app. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. If it's something that catches me by surprise, I usually ask for clarification. Simple and easy to understand the process. After a week, I was called to report to start my duty. Are there particular types of situations that you find distracting? United Arab Emirates We are sorry for the inconvenience. "In the past few years I was able to upgrade my education while still working full time. United Arab Emirates, Vice President, Commercial & Business Development I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. We do not claim our questions will be asked in any interview you may have. Answered April 24, 2018 Answer See 3 answers It's a better way to conduct such interview method. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Clark Freeport Zone This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Most frequently, I read Pavement Publications. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. It was tedious work, but I knew the result would be worth the time and effort.". They agreed and implemented my suggestion. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. One to one interview, the process was quite relax. I am proud of my 3.90 GPA. Interview questions were first added on September 15th, 2012. I was asked did I google it? We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. United Arab Emirates The higher priority tasks, I complete first. I have multiple safety-related tickets including X, Y, and Z. Recruiter contacted me11 %. We should prepare about our self very well, I applied online. The typical Dnata Customer Service Agent salary is 16,026 per year. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? The process took 3 days. This site uses cookies. If I were to be asked to lie, I absolutely would not do that. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Read our Terms of Use for more information. The recruitment coordinator immediately called for an initial interview after passing the paper screening. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I would have participated more in external company events. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. I applied online. pour nous faire part du problme. las molestias. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Assure the interviewer that you are most willing to comply with any form of background check they require. Our interview questions and answers do not represent any organization, school, or company on our site. First, we get everyone off to a common start. Interviewed through hireview app. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. The purpose of this page is to help you prepare for your job interview. We have many competitors in this industry. per informarci del problema. ", "I have been meticulous when paving my career path. Be sure to complete your answer by telling the interview what the outcome was. | . P.O Box 522, Vice President Commercial The you ill have a hirevue interview. At this moment, if I could choose any course to take, I would pick XYZ. I am happy to comply with any checks that you need to conduct.". Proficiency in spoken and written English. Downvote 4. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Fax:{%selectedMarker.faxNumber%} Se continui a visualizzare Close your answer by asking the interviewer if they would like to see you take a particular course. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Perhaps you earned individual awards, accolades, or scholarships. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. questo messaggio, invia un'email all'indirizzo I am looking for compensation that is aligned with the role and provides an opportunity for growth.". malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security real person. "I understand that your work environment is very collaborative. What is top of mind when it comes to filling this role? We will get enough time to answer the question and no need to be hurry. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Adept in general accounting and finance transactions. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. "I am happy to comply with any background check required. And lastly, do you have internal candidates who are also interviewing for this position?". . We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. When workloads increase, stress levels do too. ", "I try to leave the small, quick tasks for last. Dubai There are many options for communication software and messaging applications. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. You should be transparent about your most recent earnings and be prepared to back up any salary requests. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Talk to the interviewer about a time when you have been able to stretch company resources. Disculpa Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Followed by 2 technical ,1 managerial round. I interviewed at Dnata (Sydney). Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Simple and easy to understand the process. Glassdoor users rated their interview experience at. The first interview at dnata. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. I planned four social events per year, and the turnout was always wonderful. focused in Specialized Sales, Merchandising and Marketing Operations. We will get enough time to answer the question and no need to be hurry. It didn't take much time before our manager noticed this particular individual was slacking. What is a typical day like for you at dnata? Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. Written and technical interview conducted. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. However, we take things well beyond that initial induction. In one instance, I had a new coworker who was having some troubles fitting in. Other online job site8 %. Are you able to be productive in any environment? I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. message, contactez-nous l'adresse My dream would be to earn a leadership role with Dnata down the road.". This question challenges you to think about how you act as a leader in your daily life. Our date tracking prior to 2019 was not accurately kept. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. What is the interview process like at Dnata? I appreciate diversity in the workplace! The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. I applied through college or university. The topics included energy efficiency and recycling.". Most companies in the transportation infrastructure industry need to be very cautious about who they hire. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Job Location: Dubai, United Arab Emirates. Interview questions and answer examples and any other content may be used else where on the site. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Find additional company focused interview questions by practicing from one of our industry sets. What is the interview process like at Dnata? "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. No matter which system you use I am sure that I can pick it up very quickly. ", "I have many accomplishments of which I am proud. The two sectors bring their challenges, so it is difficult to choose a preference. Ask me what a JSON or API is and I will tell you exactly what it is. We understand that discretion is one of the measures of excellence. Any current certificates and tickets are helpful to bring with you to the interview. "I feel that it is a vital approach to create alternative scenarios in all situations. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. I couldnt complete the last two. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. - How long has this role been vacant? | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. I would always choose honesty over lying, any day.". Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) I have been in the industry 7+ years. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview.

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