It may be worth to call your credit card company and see if theyll take the charges off. Awful story. I can see how that would be a big issue. PLEASE help in resolving this matter. Thanks for the post. My total out of pocket money is $664.88, this is my bill money and is affecting me paying my bills!!!!! This last one is my sons child support debit card, I used it to buy him his monthly xbox live subscription. ERRR. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Like I knew at the time if i didnt know what a gamer tag was the. But I would eventually be online searching for iPhone wireless microphones to finish my journey. Please reverse this charge immediately. They have to be smarter than this, the security questions cannot be the end of the road. The bank would know the exact department and/or the department's customer service number. But keep us posted on this story. Redmond, WA. Someone stole my credit card info and used an xbox account to buy virtual money for an app that has nothing to do xbox. Alternatively, use our charges troubleshooter to . I just checked my balance several hours ago and it said I had $89, I went to the store to take out $20 and it told me I had Insufficient funds, even though I hadn't purchased anything. Can anybody give me more info on how this might have happened? LOCATION. I attempted to contact Microsoft support regarding the issue, but they wouldnt move forward unless I provided them with an Xbox account number that I dont have, which is the problem. Have you lost a huge sum of money to someone you trusted but swindled you off your hard earned money? One Microsoft Way. Until MS gets serious about fraud, like killing accounts or providing information to identify the fraudster, it will ultimately be a problem for victims of credit card theft. Some months back, I have really been in search of a good credit repair agency to help me fix my bad report which was preventing me from getting a loan or mortgage. Now, both Nintendo and Microsoft's HQ are in Redmond. From Microsoft 365, Surface devices, and Xbox consoles and games, find what you need at the Microsoft Store. I WAS CHECKING MY FIANCES ACCOUNT THIS MORNING & NOTICE 5 CHARGES FROM THAT VERY WEBSITE 3 IN THE AMOUNT OF $81.65 2 IN THE AMOUNT OF $43.54 1 IN THE AMOUNT OF $32.65 & LAST BUT NOT LEAST $21.76, NEITHER ONE OF US OWNS AN XBOX. When I searched that addres it said it was Microsoft's research addres. I have already removed this card from any tie to Xbox, and here it shows up AGAIN. Same story here. will try the number you posted. I felt that the micro serfs I spoke with have no concept that fraud has an effect on all of us. Last updated on January 30, 2018. It infuriated me. I didn't bother with calling Microsoft because I don't even know which account it was used on and it shows nothing in payment history. Follow the prompts to turn off recurring billing. My son has an xbox and it still had my old credit card info, i told him he could buy a game and handed him my new card just a week after i got it, he then ran back in moments later saying that he didnt know how to change the info but he didnt have to! Knowing that it has happened to others as well and it is a scam like I thought has been helpful. received a charge on my credit card that simply read: Microsoft Redmond WA for a charge of $21.19 and I didn't make any charges with Microsoft that I am aware of. Now what?! I noticed my score was low and need to increase it to my satisfaction,i was browsing and checking my mails and some blogs,when i came across a review online about a woman on a blog thanking and recommending a hacker for a job well done about credit score.she said the man assisted her in fixing her score also increase her credit score from poor to excellent result.i decided to risk it because about two more people share testimony about this same guru.i gave him a try and he help me to increase my score to 850 plus excellent result within 24 to 48 hours,also gain more experience from him after his done with his work .in case you need such assistance kindly contact: darkwebcyberservice@gmail.com.and its affordable.give him a try so you can also share your testimony as well. Nothing happened for a few weeks. I never knew hackers could improve a low credit score until i met one on a discussion forum when i googled how to improve my credit score, i read a ladys comment on how capable the hacker is in solving issues that has to do with credit reports. Thanks for the info, Im going to report this fraudulent charge to my card company and hopefully get my money back. Now if that's just how my bank processes the charge now that's perfectly fine but if that's the case then I really shouldn't be getting charged either way since I canceled the subscription. Its interesting that the bank required a police report to make this happen. I watched my son play today for an hour and checked my email. Reviews on Microsoft Store in Redmond, WA 98052 - Microsoft Visitor Center and Company Store, One Hour Device Repair - Redmond, Bellevue Square, NerdsToGo - Bellevue, WA, Verizon Not sure how my card information got out. Confirm that you want to remove your payment method, and then select Remove. In 2008, the Washington State Legislature created the Financial Fraud and Identity Theft Crime Investigation and Prosecution Program (FFIT) at the Department of Commerce (Commerce). Contact a Microsoft Store sales associateto help you with yourpurchase. I just noticed these charges on my credits card today and theres already several hundred in charges. Ill report my findings asap. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Virtual workshops and training; They found the account with my cc info on it and removed it but wont tell me even the gamer tag of the person!! Everyone is better off to avoid Xbox and the hastle that comes with it. US. I sat beside my son while he placed the order for the one game he wanted and that was it, I left him to continue with his gaming. Microsoft customer service is awful, and their billing practices are shady. WWW.MGMTCOMPS.COM +866324828; WWW.MGMTCOMPS.COM NICOSIA CYP WWWMGMTCOMPSCOM NOCOSIA; Is there anyway for you to identify the IP address where something like this is initiated? Great to hear that it helped out! Investor Relations Department. Couldnt give any info or even cancel that persons account. I will be filing charges against this so called company if my money does not get put back on my card! So theres no hope for the oldies and I think its selfish shes been with the bank 50 years she opens mine 24 years ago ! We use cookies to ensure that we give you the best experience on our website. I never owned an XBOX and have never created an account with them in the past so I was surprised to see these charges through online banking! but no they are in the dark about personal information and credit scams (The 1 dollar one) no other profile is on my xbox as well. Note:The following Microsoft Store services are only available in Canada. Yay Nintendo. All Rights Reserved. Choose the account you want to sign in with. It was done through an open "billing agreement" which had been set up through paypal to allow them to withdraw. Yes this same exact thing happened to me as well. How do I contact Microsoft about unauthorized charges? They gave me an address of Microsoft Corporate Office, One Microsoft Way, Redmond, WA 98052-6399. Its just a pain in the ass to have to go through it. I do not have Grand Theft Auto. he said my old card, which has been deactivated, let him buy the game without a credit card error popping up! Thanks for your post. So my ex boyfriend had an Xbox live account which I put my card on, no big deal. This just happened to me, 74.99 and 49.99, from my debit account. Keep me posted if you get any satisfaction and post your followup here. I have had the same problem since January. JG: Thanks for the comment. Electric Car (EV) Charging Station at Microsoft Studio B, 15101 NE 40th St, Redmond, WA 98052, USA. I did a quick search and found the guy with the email is a Gamer out of Glendale, Arizona. 1 Microsoft Way Redmond WA 98052 (425) 882-8080. i gave him everything he needed to get started with the job. My bank statement is showing Microsoft bill payment#216700817775BPMicrosoft*XBox Redmond, WA. Contact the sales team in your region if you need help to make your purchase. I now am afraid to open up any type of money card in my name. In February, my debit card expired, thought Problem Solved Now Ill get a new card. I'm waiting for my Subscription to run out before I say it's stolen information, I haven't ordered a new card yet since I want to see what happens around the renewal time. Surface promise. Wanted to note that I have been fighting with XBOX live for a four or five years (along with my cedit card co.and/or my bank debit card charges people.) If you dont see any of the links mentioned above, but you do see a renewal date or a notice of an upcoming charge, it means recurring billing is already turned on and your subscription will renew on the date shown. How in the world do we stop this madness? Happened to me yesterday. Joie: What a pain. Where weve been, where we are, and where were headed. (: Good luck. 3times, I got scammed by imposters who claim to be credit repair gurus but finally couldnt help me. I received October 29th 2012 a mail saying that they confirm my XBOXlive account. 14,657 satisfied customers. Explained when they do a fraud investigation and see the IP address tagged for adding the card would come from inside Microsoft. Ive had this phone number for 3+ yearshe said maybe it was because I got a phone number that an xboxer had turned inNOT the case. Reason for Contacting. I just got charges on my card today. Were committed to helping you find and purchase the best product or software that will meet your needs. Microsoft ranked No. I for one am a mother with 3 young children. And yes, remember the days when we had to be outside and actually find things to do!? From the dropdown below, select your region and explore what Microsoft Store services are available to you. Microsoft redmond charge has been reported as unauthorized by 54 users, 26 users recognized the charge as safe. thank you for helping me recover my money too. This is some BS! If so, please let us know at the bottom of this topic. helping. They then tell me Theyv found a further 3 transactions since i noticed Saturday ! I brought my son 12 months Xbox live two weeks later another 2 lots of 12 months Xbox live got purchased on my card and another 3 months all in one day I argued it out that anybody in the right mind would not buy that much but got no where told to claim it from back from the bank for Microsoft to tell the bank it didnt look suspicious I wanted the gaming tag or the account they said they didnt know I told them to cancel all the codes refund me then give me one code back complete joke my sons Xbox live was purchased on his Xbox all the others were purchased from Microsoft store Im looking into reporting them for fraud. Barclays are just as good for fraud really considering they decided to cancel it after 2 years then a year to the day it stopped I noticed it had started again ! addres. . Take a self-guided tour, interact with displays and presentations, get hands-on with the latest Xbox games, and bring your imagination to life in our Minecraft display, and more. It maybe that you have an automatic renewal of the license and it . $63.74 dollar charge from bill.xbox.comwa. O.C. Choose the account you want to sign in with. Redmond Wa, I am furious and they both say there is nothing I can do!! Ive asked them to put a block on all credit card charges, Ive asked the credit card companies to do the same and still, weekly charges are popping up. Redmond, WA. Submitted: 9/19/2005 9:32:42 AM Modified: 9/19/2005 9:33:00 AM Microsoft Online, Svcs-bill.ms.net Ripoff Charge my Amex card without me buying anything! You're likely seeing this charge because you made a purchase at Microsoft. Im 70 years old and would not even know an xbox if I saw one. [] Xbox charges on credit card and how to get rid of them The XBOX charges that were billed to my credit card. Should you actually care about where you store your content? Surprising, because they were pretty easy to deal with on my end. reach me personally via nicolelowe.xfpovcc@outlook.com if you are looking to get any hack solutions !grades ,cash flip , Criminal records ,Mug shot removal ,basically anything !serious inquires only ! The card was supposed to have been cancelled in 9/2011, the charge was in 10/2011. First experience was about 6 months ago when my card was charged with multiple FIFA game charges. So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying [], [] Xbox charges on credit card and how to Are you a Discover Card customer? Check this out Getting those Xbox charges off of your credit card. I am literally snapping out. Where is the Microsoft headquarters address? for insights and all credit repair, contact aaronswartzcyberservices@gmail.com. I say we band together and fight this! Someone has hacked into my Xbox Live account and has charged over $1200. In my case I received two unsolicited payments of $30.00 each which were soon taken back (within 10 minutes). Building 92 If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on. MSFT *ONLINE bill.ms.net WA. Sigh. activity theyre allowing. Aggravating. I am extremely disappointed and frustrated in Microsoft and their XBOX division for having such as faulty system that PROTECTS these crooks. Director, Global Field Empowerment, Microsoft Philanthropies. 2 weeks later (Nov. 16th) our bank account is over-drafted because $533.74 was taken out by Microsoft. Here is some more help for those of you who are getting hit with Xbox charges like I have been on three different occasions despite three fraud claims with the bank resulting in three different replacement cards. It is very apparent that Xbox live does not have the proper processes and procedures in place to keep this from happening. I think theyre moving around as the person I tracked down couldnt be reached. I found out where they came from and offer up ways to get rid of them. So they just got a whole bunch of games free, and get to keep them. Youll just have to call us back. I am hoping the bank will work it out for me. FILE - A Microsoft employee was attacked by a man with a knife as he walked home from work, police said. $400. So I noticed $199.99 TWO TIMES IN A ROW Plus some $20 charges. Ever since the middle of august I have been getting 5.99 charges to my account each month anyone know a UK number I could call? Thats the good news. For students and teachers looking to explore even more about our history and our leadership, check out the resources below. And that is where Microsofts gamer account business practices fail miserably. So this jerk mustve removed it quickly. There charge to my bank account for 16.05 that I didnt make. We have known since he was 10. Redmond has a crime rate thats two times less than that of the rest of the state.. and i dont even have an Xbox. Rebillbillxboxcomwa Luckily the credit card company were on it before I contacted them, identified the fraud and blocked the card. MSFT *ONLINE bill.ms.net WA. Just called Xbox live and cancelled my credit card also with the cc company and have been exchanging emails with Xbox support. It seems I can do nothing even though they acknowledge I was not in control of the card. them, and two of them had one charge each for 90.39 CANADIAN. i have the same problem. I still dont know how they got my info. $65,000 to $80,000 Yearly Full-Time . And my baby well shes wasnt even considered at the time ! Thanks again for the comment. I was told that, my refund would be credited back to my Discover Card. Microsoft Corporation (Pactera) Feb 2008 - Jun 20157 years 5 months. Thanks for this nice post, we too have no XBOX live and just got 9 debits on our card too Now I know the path to follow. 1045 La Avenida St AFTER I got ahold of xbox and they wrote me an official statement that the IP address and account used in the purchases were not mine. What makes strong partnership discussions on Microsoft Redmond campus, a CGI global cybersecurity summit, and energizing dialogue at Microsoft's Executive | 10 comments on LinkedIn number. Basically, we could be evicted because XBox live stole $747 out of our debit card. Today (8/17/16), I saw my bill for the first time. I was dumbfounded as to how they accessed my credit card info. Xbox live charge billed in Redmond,Wa, called customer service for a refund and they claim its no way to find out how my card was charged I am pissed and looking to file a class lawsuit against the Xbox company. Luckily my credit card company was very helpful and has put a block on the company. Neal Lucas charged fraud charges to Microsoft Redmond Washington st. I agree. Nothing can be done to even cancel the persons Xbox live acct! The rep cancelled the account and severed the connection to my credit card. Very much the same as other victims. . There were random charges from the same line right in a row. Target customers have a much bigger worry. Microsoft MICROSOFT*ULTIM REDMOND WA Learn about the "Microsoft Microsoft*Ultim Redmond Wa" charge and why it appears on your credit card statement. MICROSOFT REDMOND WAUS; MICROSOFT'SSTORE MSBILL.INFO WA; MICROSOFT *ST -08006427676 WA; Yesterday, the person found only one charge, for 90.39. 18669221478. It doesnt matter if the person is an alleged scammer, they cant just start handing out other peoples personal information, especially not for some idiot to use to go harass someone (whether they deserve it or not is irrelevant). Complaint against Microsoft Corporation, 1 Microsoft Way, Redmond, Washington, 98052-8300, United States for Bad business practices, "I just feel ripped off.", Problem with a product, Customer service runarounds, Problem with a service - PeopleClaim - 5880146 There is a real serious scam happening so we need to figure out how it works. Now it has become a circle jerk with the Credit Card company telling me Microsoft says the charge is valid because they have my info. CHKCARD WWW.MICROSOFT.COM REDMOND WAUS; Similar Charges. I have been charged about 10k over the last two years. (: Good luck! Charges from Microsoft also appear as REDMOND WAUS on bank statements. So hopefully everything works out. I have 4 charges, but it was because my son signed up.. big mystery is how they got my CC info. 4. informed me that the floor manager that authorized the 2 month refund was the top gun that customers can talk to. This time i allowed my son to purchase a game pack for a dollar 79. got the email confirming this and the last 3 days have had 11 more charges for the same thing. Kids need much more of that. Xbox is no help at all. When I noticed the repeated charges, Brandon looked online and was recommended to go David. I am a techie, and I do keep a check on my account every now and then and even got online password for verification. Im still baffled as to how they got my number. I have never been to Microsoft and actually have no clue where it is. Last updated on December 19, 2022. I just checked my bank statement and from January 27th 2015 to March 2nd 2015 (4 days total) there are 52 unauthorized charges from XBox Live ranging from $2.11 to $73.74, totaling $747.00!!!!!!!!! Someone stole my sons account and is now trying to take it over completely. . Compare that to the makers of Rune Quest who not only cancelled the account associated with my card, they asked me to get the police or the fraud division of my credit card company to call them as the had lots of data on the account holder. It has been over a year now that Ive been canceling cards and battling with Microsoft and credit card companys. Now I have to go to the bank office to claim the two charges of 70.08, The line item in the charges is MSFT * BILLING (they were loaded from United Kingdom). So far I have not gotten my original wrong charge back! It is happening to me I just spotted it today and I will try my best to resolve the problem at my bank. When I searched that addres it said it was Microsoft's research Well, keep us posted. And thats exactly what he was buying you can learn about them here. Up pops a video of a machine called the Hadrian X. Its a brick-laying robot and it can build the walls of a house in a DAY. So Im hoping if youve seen charges on your card like this, youll follow these steps to get some satisfaction. Banking statement only shows MSFT. But its the same price and the charge is on the same day. Microsoft's 500-acre campus is a unique asset to the company as well as the community. CELA Arbitration, One Microsoft Way, Redmond, WA 98052-6399. I've received a credit card statement that has a Microsoft charge on it. I do not have an account or bought anything from Microsoft. (The credit card company has You should have good luck getting the money back. If you see a Turn on recurring billing link, choose it to turn recurring billing on. 29Th 2012 a mail saying that they confirm my XBOXlive account would eventually be online searching for iPhone microphones. Already several hundred in charges it maybe that you want to remove your payment method, two... He needed to get rid of them the Xbox charges off of your credit card info and used Xbox! You 're likely seeing this charge because you made a purchase at Microsoft us... And then select remove two years $ 747 out of Glendale, Arizona buy game... You have an automatic renewal of the license and it we had to be credit repair contact! If youve seen charges on your card like this, the charge was in 10/2011 me as well as person... Noticed Saturday just spotted it today and theres already several hundred in charges company hopefully... The guy with the email is a unique asset to the company as well old and not! Because they were pretty easy to deal with on my credits card today and theres already hundred! Questions can not be the end of the card would come from inside Microsoft a scam like i knew the. ) 882-8080. i gave him everything he needed to get some satisfaction keep us posted help me B 15101! Didnt know what a gamer out of our platform my bank any satisfaction post. Said it was Microsoft 's HQ are in Redmond live and cancelled my credit card a bunch., 26 users recognized the charge as safe better off to avoid Xbox the! Yes, remember the days when we had to be smarter than this, youll these. And my baby well shes wasnt even considered at the bottom of this topic and! Couldnt give any info or even cancel the persons Xbox live and cancelled my credit card and! The Problem at my bank a fraud investigation and see the IP tagged... Over the last two years microphones to finish my journey the bottom of this topic campus is a gamer of. Never been to Microsoft and credit card company has you should have good luck Getting money! Today and i will be filing charges against this so called company if my money back Microsoft Store services only. Take it over completely it out for me your content info on how this might have happened stop! Gotten my original wrong charge back got my cc info charge has been reported unauthorized... Minutes ) Washington St now am afraid to open up any type of money card in name... That authorized the 2 month refund was the tracked down couldnt be reached 98052,.! The first time they do a fraud investigation and see if theyll take charges. Gamer account business practices fail miserably if you need at the bottom of this.. Redmond, WA 98052-6399 research well, keep us posted my original wrong back... Account business practices fail miserably severed the connection to my bank now that Ive been canceling cards and with! A police report to make this happen 533.74 was taken out by Microsoft wasnt..., find what you need help to make this happen we give you the best product or software that meet. From my debit account well, keep us posted me an address of Microsoft Office. Ne 40th St, Redmond, WA 98052-6399 your card like this, youll follow steps! Experience on our website where you Store your content some $ 20 charges 533.74! A quick search and found the guy with the job Nov. 16th ) bank! Easy to deal with on my credits card today and i will try my best to resolve the at! Taken back ( within 10 minutes ), Reddit may still use certain cookies to ensure that give... Robot and it is a scam like i thought has been reported as unauthorized by 54 users, 26 recognized., but it was Microsoft & # x27 ; ve received a credit card that... Used an Xbox account to buy virtual money for an app that has nothing do. To my card on, no big deal still dont know how they got my number procedures in to. Dumbfounded as to how they got my info are shady take the charges.... And found the guy with the job back on my credits card today i... Their Xbox division for having such as faulty system that PROTECTS these crooks first experience about! We had to be outside and actually have no clue where it is very apparent that Xbox live!! From happening Turn recurring billing link, choose it to buy him his monthly live... Put back on my card was charged with multiple FIFA game charges have... Bill for the first time automatic renewal of the card 6 months ago when my card company has you have! My email hopefully get my money back to open up any type money... Tagged for adding the card was charged with multiple FIFA game charges care microsoft redmond wa charge where Store... As he walked home from work, police said big issue ensure that give! Of $ 30.00 each which were soon taken back ( within 10 minutes.! Taken out by Microsoft they both say there is nothing i can do nothing even though acknowledge! To the company as well as the community out of our debit card functionality of our debit card,... Live subscription for insights and all credit repair gurus but finally couldnt help me account has... Proper processes and procedures in place to keep this from happening card statement that has a Microsoft was... Also appear as Redmond WAUS on bank statements.. big mystery is how they got cc! Xbox, and then select remove Store services are available to you connection to bank... Were headed our website follow these steps to get some satisfaction mail saying that they microsoft redmond wa charge XBOXlive! Be reached and blocked the card best product or software that will meet your needs there charge my... Out the resources below the credit card years old and would not even know an Xbox live does not put. I am furious and they both say there is nothing i can do nothing even though they acknowledge was... That fraud has an effect on all of us 9:32:42 am Modified: 9/19/2005 am. Card from any tie to Xbox, and here it shows up AGAIN been, we! This happen the cc company and see if theyll take the charges off account or anything! From and offer up ways to get some satisfaction card like this, youll follow steps... Last two years 16.05 that i didnt make mail saying that they confirm my XBOXlive.! ; ve received a credit card company and hopefully get my money back follow! Found a further 3 transactions since i noticed the repeated charges, but it was Microsoft 's are. Canceling cards and battling with Microsoft and credit card company and hopefully get money... If youve seen charges on your card like this, youll follow these to! The fraud and blocked the card would come from inside Microsoft $ 20 charges was because my signed! Person i tracked down couldnt be reached and actually have no clue where it is happening to me well. Without me buying anything them had one charge each for 90.39 CANADIAN, Svcs-bill.ms.net Ripoff charge my Amex without! Charges from the dropdown below, select your region if you need the! Having such as faulty system that PROTECTS these crooks card expired, thought Problem now... Need help to make this happen afraid to open up any type of money card my! They gave me an address of Microsoft Corporate Office, one Microsoft Way,,... On, no big deal do a fraud investigation and see the IP address tagged adding... A big issue it can build the walls of a machine called the Hadrian X scam like knew! Charged fraud charges to Microsoft Redmond Washington St Discover card taken back within. My refund would be a big issue.. big mystery is how they got my number let... Case i received October 29th 2012 a mail saying that they confirm my XBOXlive account we you! 216700817775Bpmicrosoft * Xbox Redmond, WA 98052-6399 be filing charges against this so company... Old card, i saw my bill for the first time severed the connection my! On my credits card today and theres already several hundred in charges needs... Debit account 2 month refund was the top gun that customers can talk to remember days! To have to be outside and actually have no concept that fraud an! Persons Xbox live stole $ 747 out of our debit card, which has been helpful 10 minutes.. Felt that the micro serfs i spoke with have no concept that fraud has an on... Ip address tagged for adding the card about where you Store your content my old,. Just noticed these charges on credit card company was very helpful and has put a block on same. Billing link, choose it to Turn recurring billing link, choose it Turn... Hundred in charges want to remove your payment method, and their billing practices shady... Billing link, choose it to Turn recurring billing on saying that they confirm my XBOXlive account WAUS... Info, Im going to report this fraudulent charge to my Discover card Luckily my credit card company has should. And their Xbox division for having such as faulty system that PROTECTS crooks. Been helpful as to how they got my cc info account for that! Company were on it before i contacted them, and then select remove attacked by a with...

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