The EdenPURE GEN4 heater is designed to exhaust all heat when the heater goes in to cool down mode. heat setting). I called AirNmore spoke to Paul and he was very happy to help me with my problem. Thank you so much and I will recommend you to anybody that needs your services, again great job! It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More . 5 Rue Des Moulins, Strasbourg, Bas-Rhin, 67000. from . Scott White 13:54 16 Jan 20 Highly recommend. EdenPure will not reduce humidity or oxygen like cheap space heaters. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. The quartz infrared lamp gently warms the patented cured copper tubes. heat setting). So mismatching with the rooms temperature is one of the reasons why your Edenpure heater wont turn on. Email Support800-707-8725. I will always come back. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . Price: $ 472.00. EdenPURE Replacement Part - Thermostat - YN001Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551 Add to Cart. The parts also arrived quickly. Read full answer. 7,974 satisfied customers. I received them that Friday afternoon . !Regina aka A Damsel in Distress. AirNmore is customer service focused. But I got that heater working, I am warm, and Paul helped me. EdenPure is a portable home heating system designed and manufactured by SCI Partners. bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. All Right Reserved by FIREPLACEHUBS. What a crock. Bob Villa backs it. As a result, the heater stops working. !Regina aka A Damsel in Distress. Heat sensor and circuit board were needed. Awesome customer service, friendly, knowleageable and a great American! We have also been servicing EdenPURE heaters for over 10 years. This is even if your desired temperature has been reached. When any element in your heater gets out of sync, it causes 3 times beeping then stops the heater. He demoed a heater, answered questions, has been in this Biz over 20 yrs. If it doesnt work, follow the solution guide in the heater wont turn on section in the article. You need to reset your heater manually by following the easy steps below: Yes, the Edenpure heaters have a fuse. Mike Moren 20:05 17 Feb 19 I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). Details: Specifications: 5 Year Manufacturer's Warranty; IR Remote Control; Elec. The Long Heating Element Measures 8 3/4" long, which includes the ceramic ends. Filter - A3820/RP. I ordered heating elements through Amazon, but sent from AirNmore. EdenPURE is a leading national for breakthrough healthy home goods designed to save money on budgets, make life's tasks easier and improve healthy living. The parts were perfect and came here in a timely fashion. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. 1,113 satisfied customers. Yet, I was still very apprehensive. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . The other fixing ways are: Edenpure heater fan not working or stopping working is another reason for which you require the troubleshooting guide. I made two calls to them. She had very specific requirements from her last heater. On top of that he was a gentleman not too many left in the business world. Then plug the unit back & check whether it is working or not. There is no reset button in the Edenpure heater. The Model Names are listed for Reference Only. OPERATION AND. He always gets right back to you and is very knowledgeable. Continue being a Good Samaritan!!! After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . I recommend his services without reservation. Visually inspect the heating elements connection and replace the bad heating elements. He was right. Here at our EdenPURE Parts home page you will find factory parts for your EdenPURE, SunTwin, O3 PURE and other Products. Well, to solve the issue, first, clean the dirty filter to operate the heater perfectly. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. Pam Collins 20:36 18 Oct 20 I was trying to find a replacement heater for my 85 year old mom. I received the correct elements, but my heater was very old and required some different connectors. I would definitely recommend Paul to Eden Pure owners. Model number: A4428 This includes Edenpure itself. now when turning back on it lights all lights for a second or two and thats all it will do ! Paul is easy to talk to and responds quickly to any further information required. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. You can purchase replacement heating elements for your GEN4 A4428 from AirNmore by visiting our US001 Sylvania Heater Bulbs, Set of 3 Bulbs product page. I will always come back. Enjoy free WiFi, a full-service spa, and breakfast. The heaters automatic shut-off requires resetting it. Our bulb kit meets or exceeds OEM specifications. Joseph Commero 04:38 04 Dec 19 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. I want thank him for his assistance in helping me. It is a well-marketed $40 electric heater selling for $400 or more. Oh and he threw some snow in the box just to be funny.lollll.jk. Hello. I highly recommend! Would recommend to anyone. I did it and its been fine since ! He was very friendly, obliging & was willing to help me without any reservations or demands. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Q U A R T Z I N F R A R E D P O R T A B L E H E A T E R. EdenPURE. Joseph Commero 04:38 04 Dec 19 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. 800.707.8725 Very satisfying experience: Paul was very helpful, honest and professional. 2 hours later I received an email stating the parts had shipped . Paul has helped me out with 2 different heaters. I understood the directions on the video. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. Once the heater has warmed up, the fan will start to blow air. & Mrs. Joseph C Commero. On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Turn On your Edenpure heaters power switch and adjust the heaters required temperature settings. Awesome customer service, friendly, knowleageable and a great American! It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. AirNmore is customer service focused. Very frustrating. AirNmore is customer service focused. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. He and his wife were super nice and very knowledgeable about heater problem. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. I recommend his services without reservation. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. I have placed an order and feel great about the product my mom will be using. without combustion. On installing new bulbs my Eden Pure USA1000 was not blowing hot air. I desperately needed to fix my EdenPure Gen 4 heater. But I got that heater working, I am warm, and Paul helped me. I want thank him for his assistance in helping me. Thanks. I was going to order a replacement heating element but he told me it was probably the board.. Paul is easy to talk to and responds quickly to any further information required. Oh and he threw some snow in the box just to be funny.lollll.jk. Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. Replace the faulty high-limit switch or bulb with broken, cracked, or discolored ceramic ends and damaged quartz elements. When does that EVER happen? This long bulb is normally EdenPURE Part - Fan Bushing Compatible with Models:EdenPURE 500 XLEdenPURE 1000 XLEdenPURE Gen 3 500EdenPURE Gen 3 1000SunTwin Elite 1500SunTwin Gen 3 1500, EdenPURE Part - AC Cord - A4524/RPCompatible with Models:EdenPURE Signature Elite, Pure Energy LLC I received the correct elements, but my heater was very old and required some different connectors. Infrared heater that we have in stock very satisfying experience: Paul was old... Fan not working or stopping working is another reason for which you require the guide. Ceramic ends and damaged quartz elements EdenPURE GEN4 heater is designed to exhaust all heat when the heater wont on! When turning back on it lights all lights for a second or two thats. '' Long, which includes the ceramic ends website ( also excellent ) looked different... From her last heater unit back & check whether it is working or stopping working is another for! 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