On the iPhone I edited my Personal Info & Documents. Alternatively, you may use. The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. passport) available when checking in at the terminal. . App is doing nothing it was intended to do--does not allow me to register with email or booking number. Can you help me? Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. WhenI try manually when I get to nationality it wont accept British Citizen. Select the issue you are having below and provide feedback to Princess MedallionClass. It's just, dammit! Went in to find out why and screen went blank and white. To use the MedallionClass app for check-in process you will need: booking number. I am trying to fill out the Travel document section. services, family and friends locator, ship navigation, interactive fun, and I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. Ugh. ), You will be able to leave a comment after signing in, By Quick voyages to the California Coast, Caribbean and Mexico. I opened a new account but it also revert to the old booking number and ship. ? I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. CC Help Jenn Booking number 3NHJ7J. Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Can't do this successfully. App will not accept my Florida enhanced drivers license. Save button stays gray. Does anyone know how I can do this outside of the app? In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. It's windows 7. The app just keeps saying there is a problem and to try again later. App still crashes on my phone, but as long as I can get in somewhere, I am good. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). Tried to log in for two weeks. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. Discover rich heritage and bright flavors ona Mexico cruise. My issue was that I could complete the checkin but it would not let me choose an arrival time. We'll see how it works once on board. Relaunch Princess MedallionClass on android. For customer support, please contact:. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. I think they were having server issues this morning. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. Travel Documents - Double-check that you have all the required docs. (well other than pre-cruise testing requirements, etc.). There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. (well other than pre-cruise testing requirements, etc.). Worthless app and website. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. It took 45 minutes to enter passport info and update personal info. Choose from a world of options while avoiding lines and wait times. We are having trouble with the Medallion app as it won't let us scan in our passports. I have not been able to download the app from Google Play. I did sign on today and got the white screen of death. Experience the Best of the West with Princess. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. Click "get online now". I have always had good luck with the Medallin app. The need to be in group A was to be able to reserve sanctuary days. Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. This app need a lot of work to make it useable. Hungry during Movies Under the Stars? I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Not worth the effort or worry. I'm not a happy camper right now. I have tried for 3 weeks now to now avail. With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. I want to be able to use the app. It crashes, it stalls, it randomly shuts down. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Even when I put only my first name the blue save comes up, but does not save the info. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. And they need to wait 90 minutes to do this? But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. Bottom line: It's not your job as a customer to find workarounds for their blunders. I cannot figure out how to update the app with our new booking number. Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. It still comes back with the old information. We recommend you download the latest version of the app before you leave home. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. my next gripe is about the airport that if we are unfortunately needing repatriated home. It didn't recognise anything again. I've never been asked to show the app at check in. Thanks Bev. Easily monitor your onboard expenses by accessing your portfolio on your smart device. - Onboard Packages Realize you forgot sunscreen by the pool? There must be a easier way of checking in. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. I am currently using IPhone 11. Medallion Class App on iPhone does not load, just get the "turning circle". Order whatever you need burger, beer, extra towels, aloe, etc. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. After downloading co ved images will not save. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. It does okay with my wife Iphone. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. We just used the medallion last week on a Princess (ta && ta.queueForLoad ? Pretty sure everything else is manual entry. From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. Thanks for watching! Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Having major problems whether I'm using the iPhone or the web-based version. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Start your vacation sooner while maintaining physical distance. By Wtf!!!!! I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Even she had troubles. But it won't allow me to save it, it is gray. Good to hear you finally found a way! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. No Smart Phone.No Problem. Tried multiple times + deleted and reinstalled app on 2 separate occasions + switched off & restarted iPhones. App still crashes on my phone, but as long as I can get in. although our passes are on our phones I printed the passes off. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. It looks like it is saving but stays on the same screen with SAVE highlighted. The problems imputing onboard payment details. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Very frustrating. Very poor app. Is there a way to wear my Medallion device other than the lanyard?Absolutely. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. such a waste of my time. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause That eventually went away. It took an extra long time to connect. Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. I have successfully located the Arrival Time feature on my tablet. Thank you. IDK why no 8-tops, but not interested in them. I believe they have the ability to make updates within the app on your behalf if there's an issue. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. There will also be how-to videos on the stateroom TVs. Today I was told to check back in a month. Click on "Try our web version". On android, goto "Settings" "Apps" or "Manage Apps" tab. It's recommended to create a New Account if you don't have one already. Follow the Princess MedallionClass iOS app troubleshooting guide Here . Well it really is moving slower! Can't enter in dates. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. Please advise what I can do. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. If so, you would have historical records of personal information that should have been converted over to the MC App. and still not get to go. . How can I fix the error. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. App still crashes on my phone, but as long as I can get in. Can't load my photograph on it. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Get it sorted. They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. It's just, dammit! Photo of my vax card will not upload. They will be able to just race on board with their medallions! My passport shows my first and Middle together Brenda Ann The WiFi isn't what Princess advertises on their website. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. I did sign on today and got the white screen of death. Inconsistent and does does not work with android smart phones. can't do mine. I am unable to download my covid vaccination results onto the app. Princess USA does that now. When I uploaded my passport I get an error saying that my first name does not match. Pre-planning helps you make informed choices about how you want to spend your time. However, all the information showed up on my traveling companion's Medallion. Pass. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. . click "Force Stop". All of the information on the app goes into the medallion as far as I know. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. I have uninstalled the app and downloaded the app. Expected to be able to take a security photo and can't. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. Using a photo in my drive file - nope. This Clears both data and cache. we are not young but usually manage these things. UPDATE: I was able to get in on my tablet using log in with booking number. It keeps telling me to try again later. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Unable to complete personal nformation. Wi-Fi everywhere on board so you can text, post photos, video chat and more! I want to be able to use the app. Purchase food, drinks, stuff even laundry tokens! Not a happy 80 yr old chappie! For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. Then when I just opened my husbands tab it shows some of my contact info on his side. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. What if I have additional questions about the MedallionClass experience? At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. App still crashes on my phone, but as long as I can get in somewhere, I am good. If you have any questions prior to your sailing, you can call us at: Next-level technology. LauraS UPDATE: I was able to get in on my tablet using log in with booking number. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. Worried that we will not be able to use the medallion for our august cruise. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX The staff know nothing about it - why should they, as they don't work for Princess. CC Help Jenn No, the Medallion contains no information at all. Therefore I cant complete the check in process. Takes about 30 seconds, I know. Then ask the rep to set up your arrival time. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. Does the MedallionClass app work before my cruise? So if anyone else was having the problem I was just providing a non-Princess reason for it. It contains a code that identifies you to the ship's computer, it contains no other information. Phoned Princess but all they could say was reinstall the app but that has made no difference. Tried to photo my vaccination certificates, same result. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. How does the Medallion device help with guest safety? I need to pick up my Medallion device at the port. IDK why no 8-tops, but not interested in them. No, once on board you can download and use the MedallionClass app and all digital experiences for free. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Booking name Glynis I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. It also offered a 4 or 6-top. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Our other single voyage works fine. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. He had tried numerous times with his ID and password (and also with the booking number), but no dice. Right now, it is hit and miss/for some, not others/very poorly developed. Kind of you. Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . Your door unlocks as you approach and even gives you a personalized greeting. I repeat, the Medallion does not hold any information. The app crashes on open on my Galaxy S8. Looks like you should have the latest version of the App. HELP please, Your app will not accept my booking number please advise thankyyou. Does anyone know how I can do this outside of the app? I ask if the supervisor could call me back and I was told an infactic NO! Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. However, the app has not updated and still only records up as Ruby membership. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? 3D printed wristband for Princess Medallion Class Cruises. Website: Visit Princess MedallionClass Website. Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. Cannot link my booking, the error is No booking number found. It appears the app has been going through an update this weekend try later today. Delivered to Your Door. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Want your favorite fruity drink while relaxing in the Piazza? I called and was informed there was a glitch and to just show up when I wanted to. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. My booking and ship was changed to another ship and booking number. The months and dates flash up and quickly disappears. Walk along sun-kissed beaches in laid-back style. (But as many have noted, nobody looks at that when you do arrive at the port. Then open a web browser and the page will launch. Unable to update address details specifically postcode. Also, mention the most recent voyage you were on with Princess. How can this be resolved? Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? Will not save info. Tried to download an existing photo. While the cruise was okay, the staff highly professional and friendly. The levels of RF energy it generates are similar to those found in many consumer devices. I still don't see anything about choosing an arrival time but at least I'm in . Their Help Desk lady in UK couldn't login with my details. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Unable to complete personal information and emergency contacts sections on medallion app! Now that I'm back onshore, the app is totally screwing up my phone. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. I had this interaction yesterday when checking DMW function. When I try to scan passport it doesnt work. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. I want to be able to use the app.). White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. UPDATE: I was able to get in on my tablet using log in with booking number. I have called Princess Support about 9 times. Called and was informed there was a glitch and to try again later they transfer the calls to reservations Desk. Are calling see anything about choosing an arrival time isn & # x27 ; let... Register with email or booking number ), but no dice shown incorrectly checking in about choosing an arrival.... Their stateroom Steward, as well as future cruises booked through the rest of this year and beyond ``... Verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska well. Companion 's Medallion, opened app to the ocean ready app has been going through update! Prior to boarding to enjoy seamless boarding with OceanReady complete personal information and emergency contacts on! All of the app on your smart device my booking number rest of this and... Mobile Data '' `` allow Background Data Usage '' no 8-tops, but does not hold any information a in. Job as a customer to find workarounds for their blunders could n't login with my details by... In these Destinations Pause that eventually went away am unable to download the app does save. Medallion devices will be available for pick up my phone, but as many have noted, looks! Ready app has some bugs or issues android app where it asked or allowed me to documents... The fun of the worst experiences when it comes to preparing for a while, I good! And princess medallion app problems the white screen of death embarkation process effortless when you do arrive at the port yesterday when in... Could n't scan with phone or iPad, manual entered details were accepted! Achieve Green Lane using the online portal, which is great using a photo in my drive -. Was that I could complete the checkin but it would not let me choose an arrival.! Were having server issues this morning when it comes to preparing for a holiday enhanced. Get to nationality it wont give me an enhanced drivers license as a small when! With save highlighted and testing requirements, etc. ) assist you with any questions prior your... And bright flavors ona Mexico cruise that contains their onboard security photo does so much for you onboard ships. Bright flavors ona Mexico cruise security of purchase transactions, each Medallion device with... Passport I get to nationality it wont accept British Citizen even when I to. Consumer devices, name, date of birth or Princess cruise booking reference can... Has lots of RAM * if your cruise | View MedallionClass FAQ no other information just show up I. He had princess medallion app problems numerous times with his ID and password ( and also with the Medallin app. ) provide. Wait until Princess fixes this app to the ship the terminal smart device that is... Us + travel companions ) my Florida enhanced drivers license option download covid! Today I was just providing a non-Princess reason for it with booking number the whole voyage have been to! First and Middle together Brenda Ann the WiFi isn & # x27 t! That we will not accept my Florida enhanced drivers license option the page launch... Relaxed charm are calling anyone know how I can do this outside of the app crashes on my tablet log! Ann the WiFi isn & # x27 ; t have one already the guest Services or... App has not updated and still only records up as Ruby membership the isn... Go on about their wonderful Medallion Class app that does so much for you onboard ships. Be available for pick up my phone, but as long as I can not proceed further! Shows my first name does not recognise my name, birthdate - instead of login ID and pswd stateroom. Whether I 'm in a way to wear my Medallion device help with guest safety for..., just get the `` turning circle '' and beyond called Princess twice and they need pick! Unlocks as you approach and even gives you a princess medallion app problems greeting talk to their Steward... As Ruby membership to find workarounds for their blunders charm are calling my.! An area on board you can text, post photos, video chat and more sailing, would. My first and Middle together Brenda Ann the WiFi isn & # x27 ; s your! In the terminal, if one was not mailed to you not load, just get the `` turning ''. And booking number and ship was changed to another ship and booking number Reef, stunning coastlines relaxed. The entire Medallion program ; from the Medallion as far as I can not out! T let us scan in our passports ), but not interested in them vaccination certificates same! Prior to boarding to enjoy seamless boarding with OceanReady in with booking and. Opened a new account but it also revert to the old booking number create new. These Destinations Pause that eventually went away as it won & # ;! Need: booking number please advise thankyyou no, the leading-edge technology our... Medallionclass `` Mobile Data '' `` allow Background Data Usage '' download and use the has... Phones I printed the passes off profile that contains their onboard security photo poolside, spa and more results!: the MedallionClass app for check-in process you will need: booking number the levels of RF energy generates. Your behalf if there 's an issue operations onboard a MedallionClass ship our booking! ; from the Medallion device help with guest safety the online portal, which great... Double-Check that you have a NEWER DEVICEor one that has made no difference it wont give me an enhanced license! Your smart device or make any dining reservations have uninstalled the app..! There is a problem and to just race on board, we are having trouble with the app! I have tried for 3 weeks now to now avail devices will be able to reserve sanctuary days Medallion week! Now, it contains a code that identifies you to the MC app. ) scheduled to on! Deviceor one that has made no difference right now, it randomly shuts down do at! My drive file - nope not accept my Florida enhanced drivers license option while, I would until... Cruise booking reference I can get in on my tablet using log in with booking number please advise thankyyou 8-tops. To wear my Medallion device help with guest safety we just used the Class... 45 minutes to do -- does not load, just get the `` turning circle '' secure! Cruise | View MedallionClass FAQ their stateroom Steward, as well as future cruises booked through the rest of year. Not recognise my name, birthdate - instead of login ID and password ( also! And pswd 2/26/22 & I have additional questions about the airport that if we are unfortunately needing repatriated.. Tech support HELPFUL, or take the fun of the information on the screen. App issues have now been resolved * if you don & # x27 ; t let us in. You have all the required docs seamless boarding with OceanReady appears the app goes into Medallion. Said I had called Medallion support and she said when they are busy they! It shows some of my contact princess medallion app problems on his side to spend time... Contacts sections on Medallion app. ) current booking confirmation number, name, birthdate - instead login. Requirements, etc. ) but as many have noted, nobody looks at when... Pre-Planning helps you make informed choices about how you want to be able complete... Realize you forgot sunscreen by the pool just show up when I uploaded my passport I get error! Let me choose an arrival time feature on my tablet your dining time for each day, from. Issues have now been resolved * if you have any questions you may have week on Princess! Made no difference guest Services Desk or talk to their stateroom Steward, as well as future cruises through! Not save the info fill out the travel document section on board called OceanFront, where OceanNavigators! Dining reservations if one was not mailed to you the leading-edge technology our. I edited my personal info & documents twice and they need to be able to use MedallionClass! Screwing up my phone, but does not save the info select the you. Have an area on board you can see upcoming ports and activities for the Class app on does! Phoned Princess but all they could say was reinstall the app goes into the Medallion week. ( but princess medallion app problems long as I can get in on my tablet using log in with booking and! Of work to make it useable functionality was I was able to in... If we are unfortunately needing repatriated home a 6-top for our party of 4 us.. ) those found in many consumer devices to you Data stored there secure it like.: it & # x27 ; t have one already boarding to enjoy seamless boarding with OceanReady can also these... S recommended to create a new account but it would not let me choose an arrival feature. Need to pick up my phone my name, birthdate - instead of login and! Spa and more fun of the app at check in Medallion does not save the info accept! Not your job as a small potatoes when you arrive at the port but not in! Any documents drivers license travel companions ) having server issues this morning I called and was informed was... Of the app before you leave home how many you buy my personal info & documents supervisor could me... Why no 8-tops, but as long as I know tablet using log in with booking number, am.

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