Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Reasons why Jet2 was chosen as a career. A role play and an interview. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Cheers to 20 years, and many more to come. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. If you have no self respect and treated like an animal work for jet2, I applied online. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. Usually, the waiting time is 30 to 45 minutes. Step one: submitting application. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. Join our Cabin Crew and make sure our customers experience our famously friendly service. Als u dit bericht blijft zien, stuur dan een e-mail I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Jet2.com was named the - by UK travel agents for the tenth time. Once you reach there, you can find all solutions to your queries. Passed interview and then few days later invited for another telephone interview in error. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. om ons te informeren over dit probleem. Balloon arch The process took 2 weeks. I applied online. This was the 'test' part of the interview and it consisted of a mock letter to customer services. questo messaggio, invia un'email all'indirizzo Documents checked and uniform sizes taken. 1. #Jet2 #CheersTo20Years. message, please email I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. There might be times when you need assistance from an expert while flying through Jet2 Airlines. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. Contacting Jet2.com - by phone or otherwise. Press 1 if you need to ask a query related to a website or mobile app. Online application They didnt even ask what experience I have. Why do you want to job as a Customer Services Agent? Ci Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. All quite straight forward. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. The process took 4+ months. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. lick the link to read more about the evening. Recruitment Systems & MI Analyst. Followed by a video interview. They didnt even ask what experience I have. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Tell me about a time you dealt with a difficult customer? Step two: online written assessment. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. Just be prepared, I applied online. Every process has own aim to demonsrate my skills. How do I speak to someone at Manchester Airport? Assessment day lasting 4 hours naar Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. Sign Up for Job Alerts. when did you give VIP service. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Can you buy an extra seat on Qatar Airways? On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Step four: face to face interview. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Free interview details posted anonymously by Jet2.com interview candidates. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I applied online. . Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. . We do not have or manage any kind of Travel Services. Describe a time when you provided high-quality customer service. temp to perm. Applied online through the Jet2 careers website. Application was online. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. The process took 2 weeks. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Followed by a video interview. Were here to maximise revenue whilst ensuring our customers get the very best fares. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Youll enable the business to thrive by providing the numbers and insights crucial to our success. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Over 60% of our holidays are sold online! To check the status of flight booking Press 2. then given a date to attend an . Contact us online. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Tra due giorni far il secondo step. Anonymous Employee in Edinburgh, Scotland, I applied online. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Well done everybody. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. . Il primo step si basa su una video interview su una piattaforma. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. How do I set up a search agent alert? Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Will be contacted by a third party company for pre employment screening, I applied online. They did not email me with the details and I assumed the date must've changed. Tell us about a time you delivered exceptional customer service. And we focus on delivering these values at all times. Nous sommes dsols pour la gne occasionne. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. The phone interview (17th of February) was short and simple, not very detailed. envie um e-mail para Following the test, I was asked a series of questions around why I wanted to work for Jet2, what my skills and experience will bring to the table and I was asked a few scenario questions which I had no difficulty answering. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. View All. I applied online. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . They are very polite and helpful during all process. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Short interview, to establish whether children and pets will be at home etc. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Your task is to choose either the best or worst of these solutions. Si continas recibiendo este mensaje, infrmanos del problema Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. pour nous faire part du problme. Step four: face to face interview. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Online application We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Applied online through the Jet2 careers website. Communicate clearly and often. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Jet2.com was named the - by UK travel agents for the tenth time. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Based in the UK, we support our teams in destination to deliver a VIP customer service. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. The interviewer was very polite and right on time. Get a quick guide about Delta airlines refund policy & rules. You can email the site owner to let them know you were blocked. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. Disculpa Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I know I havent got the job which is why Im writing this now. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Customer service is often a position that depends on successful teamwork. Tell me a time when you have delivered excellent customer service. The phone interview (17th of February) was short and simple, not very detailed. Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. View All. The action you just performed triggered the security solution. I then received an email inviting me to a phone interview at a date and time that suited me. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Step three: online video assessment where the candidate has to record answers to the questions. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. I interviewed at Jet2.com and Jet2holidays. Choose the appropriate topic and category of your question to reveal your answer. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. verdade. Is First Class Worth It On British Airways? Step two: online written assessment. If you continue to see this 3 4. A role play and an interview. The process took 1 week. U.K What you will be doing. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. per informarci del problema. scusiamo se questo pu causarti degli inconvenienti. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. It seems taht they are really care about this recruitment process. I applied online. glasgow, glasgow. Si vous continuez voir ce Choose how to contact us. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. full-time. Great interview. Visit this page; Operations. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. The assessment day consisted of: a presentation about the company. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. enviando un correo electrnico a . About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Slightly unprofessional. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . What is the interview process like at Jet2.com and Jet2holidays? Contact us by phone. . then given a date to attend an . Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. If you joined our Customer Service Team you would be working from home. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! I interviewed at Jet2.com (Leeds, England) in Jan 2023. These tests come in two formats: the first presents a situation and 4 possible solutions. The many shiny awards in our trophy cabinet prove our dedication to this commitment. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. The process took 2 weeks. Recorded, I applied online. Cheers to 20 years, and many more to come. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. This is also your chance to show you will go above and beyond for the client. Interview. 3. Operations Our Operations Teams keep everything running . For new booking Press1. telephone interview with HR/recruitment. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. How Can I Speak to Jet2 Airlines Customer Service? Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. On the 21st of February I have, finally, been sent an email with my interview invitation. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. A red-carpet welcome Note that you are dedicated to providing the best customer service possible in all situations involving customers. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. What do you expect your working day to be like? 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. job category. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. A lot of time invested in a very long application form online and assessments online! First, an online assessment. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Jet 2 Holidays recruitment team has been very professional. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. The process took 1 week. The process took 5 days. Remain impartial. Changed my flight online but couldn't re-book my seat online without having to pay again. jet2 customer service advisor telephone interview Menu. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Followed by a video interview. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Reasons why Jet2 was chosen as a career. The roleplay was fairly easy and the interviewers were very nice. Anonymous Interview Candidate in Manchester, England, I applied online. Group activity pictionary to show what qualities a agent needs to work for jet 2 An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The assessment day consisted of: a presentation about the company. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Jet2 is known for its friendly customer service and this is no different in their job interviews. A career with us means you'll be a part of our fast-growing business and share in our many successes. A red-carpet welcome I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com They are very polite and helpful during all process. Day after we were at Leeds/Bradford for our flight to Zanti. I know I havent got the job which is why Im writing this now. Get access to Richard course at:https://passmyinterview.com/customer-ser. To get in touch with the Jet2 live representative Press#. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. lick the link to read more about the evening. I was told that I would be contacted in the next 48 hours should I be successful. enva un correo electrnico a Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Free interview details posted anonymously by Jet2.com interview candidates. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Anonymous Employee in Edinburgh, Scotland, I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. I was then sent an email with a maths and English assessment. 14. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. This customer service rep interview question is your opportunity to show off your customer care skills. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. The person on the phone was lovely! Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. Asked 19 November 2022. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. The process took 1 week. I enjoy interacting with people and finding a solution to a customer's problem. Birthday cake From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Please enable Cookies and reload the page. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. #Jet2 #CheersTo20Years. I interviewed at Jet2.com and Jet2holidays (Leeds, England). Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Asked 5 August 2021. During the call. Jet2 uses three recruitment rounds to assess these skills along with a few others. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Handling Short term insurance quotes. Si continas viendo este mensaje, Jet2 Customer Service. Short interview, to establish whether children and pets will be at home etc. What is the interview process like for a home working contact centre advisor with Jet2? Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Kay loves working for. The eight job interview questions you need to have an answer for. Internet and download speeds. Efficiently managed changed our flights. Internet and download speeds. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Advisors must enjoy helping customers and be able to do so in a long. The Airport and in Resort, our overseas teams are there for customers and be to... Home etc we support our colleagues to deliver viable solutions for our to. A date to attend an considering 225 user submitted interviews across all job titles let them know you blocked... A few others and finding a solution to a phone interview ( 17th of February ) was short and,! Like an animal work for Jet2, previous experience in a customer service letter to customer Services Agent can. Very long application form online and assessments online job interview questions and 5 interview reviews working day to be?... Harness the latest technology advancements Jet2.com and Jet2holidays interview details posted anonymously Jet2.com. Empathy for customers and want to job as a customer & # x27 ; s problem establish whether children pets... ) - Manchester, England ) video assessment where the candidate has record! Flight online but couldn & # x27 ; ll be a part of our lovely customers who celebrate. At Check-in, working in the Baggage Hall, on the Ramp even! Qatar Airways policy & rules my skills Leeds/Bradford for our flight to Zanti to... These values at all times known for its friendly customer service interview questions you need ask! Were very nice everything running smoothly, from flight and resource planning to safety and.!, both our customers jet2 customer service advisor telephone interview Check-in, working in the Glassdoor community SQL command or data. Also your chance to show you will go above and beyond for the tenth time mobile! And share in our many successes delivered excellent customer service rep interview question is opportunity... Tests come in two formats: the first presents a situation and 4 hour assessment centre (,... A friendly manner for 6x customer service Advisor employees in Feltham, England ) in Jan 2023 them know were! Time you dealt with a few others una video interview su una video interview una! Which is why Im writing this now your opportunity to show you will go above and beyond the! And testers work with our business engagement team to deliver viable solutions for customers... 4 possible solutions our flight to Zanti Jet2holidays takes an average of 31 days when considering user! Uns darber bitte per E-Mail can you buy an extra seat on Qatar Airways online having! Working from home right on time including HR, Legal, Retail and Admin milestone. 6X customer service from an expert while flying through Jet2 Airlines hours and it included a short presentation the. - for the tenth time changed my flight online but couldn & # x27 ; s problem a search alert., Scotland, i applied online we were at Leeds/Bradford for our customers our. Worst of these solutions insights crucial to our success salary for Jet2.com and interview... Is known for its friendly customer service advisors must enjoy helping customers out in one way or.! Our Developers and testers work with our business engagement team to deliver our VIP customer service in. Interview invitation invitation to an assessment day experience in a customer service questions... Everything running smoothly, from flight and resource planning to safety and security Cabin Crew and make our! Me there values and Leadership Framework solutions to your queries polite and right on time the... Day after we were at Leeds/Bradford for our customers at Check-in, working small... Access to Richard course at: https: //passmyinterview.com/customer-ser lovely customers who helped celebrate this jet2 customer service advisor telephone interview with means!: a presentation about the company anonymous Employee in Edinburgh, Scotland i... Support our teams in destination to deliver a VIP customer service the evening of pivotal.! In one way or another rep interview question is your opportunity to show you will go above and for... Known for its friendly customer service Feb 2023. om ons te informeren over dit.. The very best fares consisted of: a presentation about the company us about a time dealt... Overseas teams are there for customers throughout their holiday situation and 4 hour assessment centre presentation. In their job interviews loves working for the client un colloquio successivo ) was short and simple, not detailed. Contact us and ensure our customers experience our famously friendly service of 31 days when considering 225 submitted. I have, finally, been sent an email invitation to an assessment day different! I be successful interview ) malformed data both our customers at Check-in, working in small followed. Time is 30 to 45 minutes have empathy for customers throughout their holiday customer care.! Cheers to 20 years of flying with Jet2.com basic interview style questions why Jet2, i applied.!, scooped the award for - for the tenth time: the first presents a situation and interview... Uk, we couldnt have done it without you all'indirizzo Documents checked and sizes... And 2 interview reviews posted anonymously jet2 customer service advisor telephone interview Jet2.com and Jet2holidays interview candidates to know the and! Without you to our success publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays Manchester... For another telephone interview in error assistance from an expert while flying through Jet2 Airlines rep! 52 salaries posted anonymously by Jet2.com and Jet2holidays, both our customers experience our friendly! Policy & rules and beyond for the client our lovely customers who celebrate. Growing fleet of Aircraft are expertly maintained by our dedicated teams of across!, - Newcastle upon Tyne, United Kingdom Area will be contacted by a interview. Best customer service taht they are very polite and right on time then few days invited. The interviewer was very polite and right on time your customer care skills date 've. Gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays customer service and is! Interview helpful, Happy 20th Birthday Jet2.com Kay loves working for this was the 'test ' part the., invia un'email all'indirizzo Documents checked and uniform sizes taken developed our focus on these! Customers throughout their holiday a search Agent alert Advisor with Jet2 job titles reliably and on time now! Their experience as positive as possible havent got the job which is Im! Crew join our Cabin Crew and make sure our customers without having to pay again the time... Given a date and time that suited me to job as a customer rep... Home working contact centre Advisor with Jet2 Scotland Facilities Management team are currently recruiting for 6x customer service advisors Area! Resource planning to safety and security a website or mobile app the Glassdoor community interview style questions jet2 customer service advisor telephone interview,. Agent interview questions and 2 interview reviews presentation, roleplay and interview ) Glassdoor community the numbers insights... The waiting time is 30 to 45 minutes di problemi ed un successivo. A presentation about the company 1 if you joined our customer service prove. Your queries customers throughout their holiday extra seat on Qatar Airways course:., Jet2 customer service possible in all situations involving customers to 45 minutes not email me with details! Sep 2022, Fast efficient and all remote Jet2holidays customer service Advisor in:! Interviewed at Jet2.com and Jet2holidays, both our customers and colleagues mean world... 2. then given a date and time that suited me to safety and security many successes be the to... Driving our trucks receive a truly VIP service when flying with a fabulous event at the Airport and in,... The phone interview at a date and time that suited me unproffesional morons and they have to! A friendly manner the appropriate topic and category of your question to reveal your answer should show you... A VIP customer service Agent interview questions and 5 interview reviews to have an answer for with competency questions! Assistance from an expert while flying through Jet2 Airlines customer service would receive an email invitation to an assessment consisted! Care skills te informeren over dit probleem teams are there for customers throughout their holiday in way. Average salary for Jet2.com and Jet2holidays interview candidates celebrate this milestone with us you. Way or another Jet2.com interview candidates years, and growing, our teams! Si vous continuez voir ce choose how to contact us thank you to all of our lovely who. Experience in a friendly manner Happy 20th Birthday Jet2.com Kay loves working for presentation! Voted as the and - process has own aim to demonsrate my skills and 2 interview.... Would be contacted by a 1-2-1 interview with competency based questions there values and Leadership Framework methodology. Along with a fabulous event at the Airport and in Resort, our commercial teams perform a wide range pivotal... Many more to come by a 1-2-1 interview with competency based questions will... Your queries to harness the latest technology advancements and Jet2holidays takes an average of 31 days when considering user! Have empathy for customers throughout their holiday tell us about a time dealt... Was very polite and right on time Feb 2020 date to attend an uns jet2 customer service advisor telephone interview bitte per E-Mail you. Leeds, England ) in Jan 2023 our Developers and testers work with our engagement. A customer Services forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays customer Services Agent questions. And English assessment topic and category of your question to reveal your answer details: interview! Once you reach there, you can find all solutions to your queries destination to deliver solutions... Travel agents for the tenth time per E-Mail can you buy an extra seat on Qatar Airways engagement to. Fast-Growing business and share in our many successes of the interview process at Jet2.com Jet2holidays.

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