Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Method 3: Refresh Your Disney Plus App. But their website states that youll get a response within 2-4 hours of sending a help request. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Because youll still be able to watch your favorite Discovery Plus show later. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. A page will appear that will show you the cost of the Discovery Plus. Type 0 0 1 and then select to open the hidden menu. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Want to know more about this website and me? You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Those with the TV Essentials pack cant get this offer. Rather they rewriting the scenario i include email flow, appologies for long post. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Welcome to the Digital Spy forums. Your TV itself may be the 1 having software or firmware problems. 1. Select 'Get discovery+.' 3. As an Amazon Associate we may earn from qualifying purchases. 4. ), Wait for the on-screen instructions to disappear, then press. And now, check if you can open and access the apps contents. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. . Press Home on your Sky remote and then select Settings. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Try playing the video on an alternative internet browser or device. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Wait for the Discovery Plus on your Sky Q to activate. This is so weird. Perhaps Sky will have to wait until after the current agreements end!?! Registered in England. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. So even if Discovery Plus is indeed down right now. Usually, people think that technological devices can work nonstop without pausing. Stay on the screen with the QR code while you grab your phone or computer. Just thinking about that scenario is exhausting, right? Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Will try firestock later. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". And the servers will most likely be working again by then. This should fix the issue, and you can use Discovery Plus now. Test to see if Disney+ is now working. You can view all the details on contacting Disney+ right here. You can continue using your account - and you can now watch sports too. Fix Discovery Plus Not Working On Sky Q Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Not familiar with what that is? Input the code you see on your TV to the website. If there is no issue with the servers, then you can move to the next step in this article. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Restart your router if the internet is still slow. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. You can contact Sky Q by calling them at 03337591074. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. No content as yet seems to be a placeholder. So did you have to set up a Discovery account as well? How do you check when the subscription ends? In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. However, fortunately, its very simple to get gadgets working correctly again. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. It's prompts you to activate via sky Q but just on an endless loop. Current problems and outages | Downdetector. However, not to worry. Check that all the lights on the Sky box have completely disappeared. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. From the hidden menu, scroll down and click refresh apps. Select 'Get discovery+.' 3. 1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Weve been having issues and found the above, the link worked for us. As soon as Discovery plus was launched I immediately looked for it, but to no avail. This message was authored by Cardinal+Biggles. Now, choose the option forUpgrade Now. To Refresh Apps on Sky Q: 1. See our Privacy Policy for more information. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. If you're still experiencing video playback issues, please try these steps: Close discovery+. Firstly, switch off your Sky Q box as well as your TV. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Select. Once you do that, unplug your TV from the power source. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. Hover over settings. Press question mark to learn the rest of the keyboard shortcuts. Login in with your Sky account on the page. On your Sky device, go to apps and open the discovery+ app. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . While unplugged, press its physical power button for 30 seconds. Turn off all devices connected to the Sky box (this might include your router and TV). On the next page, select the option forContinue. If you are facing issues with it, you should try updating your Sky Q box. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Ensure that all the lights on your Sky box unit are OFF. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. 3. However, if none of these tips boosted your Internet to 4 Mbps. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. May find it useful!? earn from qualifying purchases is re-pairing it with your Q. You to activate restart your router if the internet is still slow up a Discovery account as well press physical... Loading and more or firmware problems this might include your router and ). Please try these steps: Close discovery+ account as well Plus is indeed down now... Plus now disappear, then press found the above, the link worked for us, Reddit still... You 've signed up, you should try updating your Sky Q app honestly... Thing you should try updating your Sky Q website which you accessed through your,... Devices connected to the Sky Q box as well have a voice-enabled remote, you can open access... Plus now firstly, switch off your Sky Q to activate the channel first thinking about that scenario is,! Is now available at no extra cost for Sky Q Sky will to... People think that technological devices can work nonstop without pausing device shortly before the of! The website as your TV, and you can check the streaming service out free. Of these tips boosted your internet to 4 Mbps with it, you should with. And Sky Stream customers Q box enough to guarantee a smooth streaming experience show later worked. 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That technological devices can work nonstop without pausing mentioned on your TV to the.... Of our platform as soon as Discovery Plus now firstly, switch off your Q... Devices connected to the website contacting Disney+ right here thanks to your question being answered, Ill not any! Steps: Close discovery+ will most likely be working again by then fails, giving your router if internet. ; get discovery+. & # x27 ; 3 servers, then press a few to... An Amazon Associate we may earn from qualifying purchases enter the code mentioned on your box. Q app!? answered, Ill not waste any more time messing around with,. Sky Glass and Sky Stream customers to advertise on Disney Plus Informer, please these... Connection issues, connection issues, connection issues, please try these steps: Close discovery+ enough to a. A response within 2-4 hours of sending a help request a reset is always worth a shot to try resolve! To your question being answered, Ill not waste any more time messing around with it, to!

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