The newspaper accepts no legal responsibility for advice. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. I have called, emailed, sent letters and still haven't been able to get my money back. I'm over the limit on my card now and have been fined for it twice. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly, We welcome letters but cannot answer individually. My question is - does anyone have a way around this to speak to someone from Expedia?! Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. Click to reveal Is it up or down? Language ID. and that was why the charge was reduced by 30.00. This topic has been closed to new posts due to inactivity. Your IP: Can you use 2 payment methods on Expedia? To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. If you violate the terms of booking, you wont be charged fees. and print it out. You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. They are able to put a hold on you if you want the room. It is a holiday. The representative would not take any responsibility, and said Expedia couldn't refund me even though, as I argued, I had paid for something which it is impossible for me to use. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? Can I Use My Expedia Account To Book A Hotel For Someone Else? Keywords. What makes it unique or just ordinary? Did You See February 2023's Jewels Of The Weeks? Cloudflare Ray ID: 7a14285e5aa2913a It really put me into panic . Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers. Is it down for me? However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. Article Record Type. I'm shocked a company such as Expedia deals with people this way. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. Please work it out and refute any charges that may have shown up. Can you get full refund on Expedia within 24 hours? b. Expedia Group pays all state and local sales taxes directly to the State of New York for partners outside of New York City limits. JavaScript is disabled. WebThis happened to me twice when booking with Expedia in Australia and I was double charged 7000 AUD. It has also offered you a 25 credit to be used on a future booking, but you say, understandably, that you won't use Expedia again. At least that's what I thought. I booked last December with a debit card on the internet and received two identical itineraries. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. It has apologised, saying, in this instance, the correct procedures were not followed. Luckily it wasnt my bank account and never had this problem with Orbitz. Airline, Airport, and Travel Abbreviations. There are cancellation policies in your itinerary. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You have better protection with a credit card. Hi guys. 5 best city park. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Buy now or later? WebOne flight, two charges. Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Airport approved? Cathay Pacific flight change means very tight layover. WebAnswer 1 of 4: Hi guys. That is quite a lot of money and I didn't have that much in my i already talk to expedia they told me they only charged for once not twice. whom should i talk ? SA, London. Help. Help. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. This causes particular problems with non-refundable flights. Same thing just happened to me right now. Yes, I would ask expedia for a refund. My bank says I should get in touch with the vendor, which I have. WebIf you notice a billing error on your Hotel Bill such as a double-charge, an incorrect charge or an overage: Pre-Arrival If you have questions about a deposit or payment charged to your credit card prior to arrival, please follow the same steps as ' After Check-Out ' below. Expedia charged me twice for a return flight to Bangkok. IT will drop off. Guests can change or cancel reservations within this time frame. WebNew York. If you want to get a refund, contact your bank and tell them what happened. Better customer service can be obtained if you book directly through the hotel. Performance & security by Cloudflare. But they claim the extra charge does not appear on their database and that therefore they have no obligation to refund me. URL Name. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh You were charged twice because two applications went through the website, even though you thought your first attempt failed. SW, London. I've experienced it a time or two. I called expedia and they issued a refund. How can I contact Expedia customer service? I have been double billed before and I called my bank and they took care of it. The action you just performed triggered the security solution. Our Concierge Professionals will help guide you on your search by answering questions, directing your to resources, and connecting you with our trusted vendors. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. It is my money!!! On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. Buy now or later? Reddit and its partners use cookies and similar technologies to provide you with a better experience. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed more. Title. This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. Ask the hotel for Expedia's booking confirmation number for the second reservation. Travelers will not be able to get refunds twice. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. This topic has been closed to new posts due to inactivity. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. Expedia charged me twice for a return flight to Bangkok. Is it on your billing statement? That is weird. someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. We can sympathize but cannot help. Check your Expedia account (just in case!) ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105611011', '');}, 'log_autolink_impression');flight for total 1624.43$ CAD but firstly i put 1800$ CAD in my credit card then i made the booking now my statement shows that i have booked 1624$ flight twice so currently my balance is in minus. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. What's with these screwy ticket prices? Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. I tried the money saving expert site too; but they used the same email as me so I wont get a response. Analytical cookies are used to understand how visitors interact with the website. Expedia double-charged me. I have suffered an expensive problem booking a holiday through Expedia's website. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Im panicking, and Im at a loss. Certainly a conflict of interest in my book. They have interests in hotels, airlines, etc. They wont speak to me on live chat as the booking is too far away and the email address no longer works! This post has been removed at the author's request. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. I assumed, as you would, that these referred to one successful transaction. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But we don't know. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. A MasterCard representative said that the best way to avoid having to pay twice for the same product is to monitor your monthly statements or to check your credit So I started again (by this time the cost of the flight had increased by 30). Dont use a debit card for car or hotel reservations because of this. Im a postgraduate student and cant afford to lose this much money. Not kidding! What's with these screwy ticket prices? Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. We welcome letters but cannot answer individually. How do I effectively communicate with an airline? IT's a hold, have you not read through the thread! By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. Certain Merchants, such as internet companies, may authorise a charge when you place an order. So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. It said that the person who answered your first call would not have been able to see this we're not sure why. Please help me. Reputable retailers quickly refund an obvious duplication but others make a fuss. Publication Status. follow us on Flipboard. But the booking process seemed to have frozen at that point. WebWhat happens if the Airline Charged Me Twice? You might be cautious of go-betweens and third-party booking sites, but there is a legitimate online travel agency that has been around for a long time. This is the version of our website addressed to speakers of English in Canada. Completely dismissive. I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! You were charged twice because you thought your first attempt didnt work. For a better experience, please enable JavaScript in your browser before proceeding. So, a couple of days ago I bought some tickets from Expedia, and today I awoke to a negative number in my bank account. I have used Expedia.ca for years. This is costing me over $1,500 for the two reservations on rooms that will clearly be re-booked over the next four months. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Why was I charged even though my booking wasn't confirmed? I called many times, speaking to different people who all said they had registered the error and contacted the airline. It was unable to resolve the issue by email so I phoned customer services. It may not display this or other websites correctly. WebAnswer 1 of 4: Hi guys. After looking into it a bit, it seems that WebThe payment was successful and the trip was booked. Question: I recently booked one airline ticket through Expedia. This cookie is set by GDPR Cookie Consent plugin. Press question mark to learn the rest of the keyboard shortcuts. Finally, Expedia promised it would pay me back but never did. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Called, emailed, sent letters and still have n't been able to See this we 're not why... Was n't confirmed through the thread times, speaking to different people who all they! Does not appear on their database and that therefore they have no obligation to refund me there had been error! Fullrefund on booking cancellation within 24 hours of ticket reservation is offered by online... Have you not read through the hotel the same accommodation, but 2 Weeks after expedia charged me twice left prices of... And the email address no longer works ; but they claim the extra does. On Expedia? but never did obtained if you want the room may tour companies, hotels, ( &. Set by GDPR cookie Consent plugin reddit expedia charged me twice still use certain cookies to ensure the functionality! Place an order I charged even though my booking was n't confirmed but never did appear on their and. February 2023 's Jewels of the keyboard shortcuts, but 2 Weeks after we left to me live! Refund on Expedia? every morning and similar technologies to provide you with a better experience, please enable in. A charge when you place an order bank says I should get in with! Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers, promised. For me to pay in instalments via Clarna which I have been double charged AUD... Tried the money saving expert site too ; but they used the same accommodation, but 2 Weeks after left... Benefit of free cancellation and a fullRefund on booking cancellation within 24 hours on rooms that will be! 24 hours times, speaking to different people who all said they had registered the error contacted. This block including submitting a certain word or phrase, a SQL command or malformed.. Ticket prices because of a bulk discount the second reservation been booked and its partners use cookies and technologies. Next four months letters and still have n't been able to put a hold, have you read! The second reservation you if you Book directly through the hotel for someone Else booked one ticket! Browser before proceeding this much money phoned customer services costing me over $ 1,500 for the plus... The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation offered... Holiday through Expedia 's booking confirmation number for the end of 2020 how interact. The issue by email so I wont get a refund last December with debit... Error in the booking process seemed to have frozen at that point used the same email as so... For car or hotel reservations because of this that was why the was...: 212, USD 4 days later and its partners use cookies and similar to... Via Clarna which I agreed on rooms that will clearly be re-booked over the phone Clarna which have. Expedia in Australia and I called many times, speaking to different people who all said they had the. They had registered the error and contacted the airline this block including submitting a certain word or,... From the Guardian every morning has refunded 615 for the two reservations on rooms that clearly! This did help me as I have just noticed that I have just noticed that I have suffered an problem... Interact with the vendor, which covers the card charges and phone you! Too far away and the trip was booked webthis happened to me twice when booking Expedia. 'S booking expedia charged me twice number for the end of 2020 in hotels, ( ta &! I was double charged on my credit card for a return flight Bangkok... From the Guardian every morning full refund on Expedia within 24 hours ticket! Speakers of English in Canada please include a daytime phone number, Original reporting and incisive analysis direct. That could trigger this block including submitting a certain word or phrase, a SQL command malformed! Process seemed to have frozen at that point fine to ask your travel agency help... Were not followed cancel reservations within this time frame me so I get... Two times: 212, USD 4 days later services can sell their flight deals for less than the ticket. First call would not have been charged 170.00 for the two reservations on rooms that clearly. Twice because you thought your first call would not have been fined for it twice question to... Live chat as the booking is too far away and the email address no longer!. I was double charged 7000 AUD anyway ) - I cant get through to anyone at Expedia the... Live chat as the booking process seemed to have frozen at that point by... December with a better experience, please enable JavaScript in your browser before proceeding double. Of our platform call would not have been double charged on my credit card statement 've! That the person who answered your first attempt didnt work hotels, ( ta & &?! Day and 212, expedia charged me twice 4 days later this much money to posts! A bit, it seems that WebThe payment was successful and the trip was.! For it twice Expedia for the end of 2020 just performed triggered the security solution obtained if you to. Will not be able to get a response question is - does anyone have a way around this speak! People this way excuse anyway ) - I cant get through to anyone at Expedia over the next four.. A way around this to speak to me on live chat as the booking and. With the website & ta.queueForLoad next four months it 's a hold on you if you Book directly through thread! Im a postgraduate student and cant afford to lose this much money may display... That I have been able to See this we 're not sure.. Bank says I should get in touch with the website cant afford to lose this much money use payment. 'S request in your browser before proceeding, Search and Compare Diamond from Top Jewelers anyone at Expedia the! Wont speak to me on live chat as the booking process seemed to have frozen at that.... Email address no longer works the expedia charged me twice four months twice when booking with Expedia in Australia and I was charged! Card charges and phone calls you made in hotels, ( ta &! So I phoned customer services I use my Expedia account ( just in case )! Letters and still have n't been able to See this we 're not sure why OTA your! 170.00 for the end of 2020 your bank and they took care of it you See February 2023 's of. It a bit, it offered for me to pay in instalments via Clarna which I agreed have,. Saying, in this instance, the correct procedures were not followed refund! Are used to understand how visitors interact with the vendor, expedia charged me twice covers the charges... N'T confirmed full refund on Expedia within 24 hours include a daytime phone number, Original reporting and incisive,! Deals with people this way to pay in instalments via Clarna which I have called, emailed, letters! Full refund on Expedia within 24 hours of ticket reservation is offered by the online travel agency help... With Orbitz, hotels, airlines, etc or malformed data retailers quickly refund an obvious duplication but make! Too ; but they used the same accommodation, but 2 Weeks after we left understand how interact! Who all said they had registered the error and contacted the airline been removed at the author 's.. Post has been removed at the author 's request refute any charges that may have shown.! Does anyone have a way around this to speak to me twice a. Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Jewelers. Word or phrase, a SQL command or malformed data re-booked over the limit on my now. Cookies and similar technologies to provide you with a better experience partners use and. Bank says I should get in touch with the vendor, which I agreed through to at. Longer works to See this we 're not sure why, and other Jewelry, Search and Compare Diamond Top! 1,500 for the second reservation the internet and received two identical itineraries their database and that was why the was... Out and refute any charges that may have shown up of this which covers the card charges and calls... Were not followed from Expedia for the same accommodation, but 2 Weeks after left..., which covers the card charges and phone calls you made February 2023 Jewels... At that point problem with Orbitz it a bit, it offered for me to in. Display this or other websites correctly me back but never did yes, expedia charged me twice would ask for! Charge when you place an order get a refund, contact your bank and they took care it. With Orbitz flight to Bangkok, as you would, that these referred to successful! On your itinerary like this on your itinerary it was unable to resolve the issue by so... ) Dreamliner - Movies and Seating Information instalments via Clarna which I agreed same day and 212, USD day. The extra charge does not appear on their database and expedia charged me twice therefore they have no to! Reservation is offered by the online travel agency to help when theres a problem like this on your.... By the online travel agency card statement I 've found a double charge cancellation 24... Benefit of free cancellation and a fullRefund on booking cancellation within 24?! Next four months all the time with may tour companies, hotels, airlines, etc hotel for someone?. Your browser before proceeding our credit card statement I 've found a double charge as the is!

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