Great Wolf does not represent, warrant, or promise, or guarantee the authenticity of documents on the Internet. ALL RIGHTS TO USE THE SITE ARE GRANTED ON THE CONDITION THAT SUCH RIGHTS ARE FORFEITED IF USER FAILS TO COMPLY WITH THE AGREEMENT.YOU WILL BE ASKED TO VERIFY YOUR AGE PRIOR TO SUBMITTING ANY PERSONAL INFORMATION TO THE SITE. You agree not to use the Site, or any results from your use of the Site, to: Upload, transmit or communicate any data that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; Forge headers or otherwise manipulate identifiers in order to disguise the origin of any data transmitted to other users; Upload, transmit, access or communicate any data or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships; Upload, transmit, access or communicate any data that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; Upload, transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; Intentionally or unintentionally violate any applicable local, state, national or international law, including any privacy laws of any applicable jurisdiction; "Spam", "stalk" or otherwise harass another; Collect or store personal data or other information about other users or non-users; and/or. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent. Qu necesito mostrar cuando llegue al resort? Great Wolf reserves the right to limit the redemption of Voyagers Points and Member benefits and rewards and limit the number of Voyagers Points and Member benefits and rewards available. At Great Wolf, our Director of Guest Services strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitor compliance with . Any claim or cause of action you may have with respect to the Site must be commenced within one (1) year after the cause of action or claim arises. 2. All rides and attractions are subject to closings and cancellations for operating conditions. You agree that your liability for the bill is not waived and to be held personally liable in the event that the indicated person, company or associations fails to pay any part of these charges. In the event of technical failures or difficulties or other reasons, Great Wolf membership benefits may not be available during a Member's visit to a participating Great Wolf location. electric, propane or charcoal) and any electrical device that Great Wolf Lodge deems unsafe. Many times as the first point of contact the Front Desk Agent helps create a positive first . The following terms and conditions apply to all Great Wolf Wristbands received on or after April 12, 2019. You cannot cancel reservation in Great Wolf Lodge online. 7. See ourPrivacy Policyregarding use of personal information. In any suit filed by a parent on behalf of a minor Wristband Holder, the parent agrees to defend and indemnify Great Wolf Group. Roughly a month ago we called to. All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. It also explains what Cookies are and your choices regarding Cookies. You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. Great Wolf reserves the right to investigate violations and/or alleged violations of these Terms and Conditions. Contact Us. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. Mason, OH 45040. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR THE GREAT WOLF PARTIES UNDER ANY PROVISION OF THESE TERMS SHALL NOT EXCEED TWO HUNDRED AND FIFTY DOLLARS ($250). Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. If any provision of this Agreement is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. Statistics created are anonymous. Be sure to enjoy a meal at any of the 5 onsite restaurants. How is personal information shared with third parties? If this practice is of concern to you, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Full-Time. Most hotels will not charge you a cancellation fee unless you're within 24 hours. Nothing in this License will entitle User to receive from Great Wolf hard-copy documentation, technical support, telephone assistance, or updates to the Site. (1) Great Wolf may delay or waive enforcement of any of the provisions of these Terms and Conditions without losing its right to enforce the same or any other provision later; (2) Wristband holders waive the right to receive notice of any waiver or delay or presentment, demand, protect, or dishonor; (3) should any term herein be deemed invalid or unenforceable, the remaining terms shall remain in full force and effect; and (4) you will send any legal notice or other notice or information that you are required by law to provide or deliver to Great Wolf by first-class mail, or by recognized commercial overnight courier, to the following address: Great Wolf Resorts, Inc., ATTN: Legal Department, 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654. Children under 13 may visit the Cub Club or Crew Club portion of our websites to play games. After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. Upon cancellation, your Program account shall immediately cease and you may no longer receive communications or receive Program benefits. A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. Voyagers Points may be subject to limitations on redemption, including, without limitation, booking availability at the selected Great Wolf location, black-out dates, notwithstanding any errors in advertising to the contrary. Essential Duties & Responsibilities. 10. The Guest explicitly assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. The demand for arbitration must be made within a reasonable time after the claim, dispute, or other matter in question has arisen, and in no event will it be made after one year from when the aggrieved party knew or should have known of the controversy, claim, dispute, or breach. If you cancel your account, any unredeemed Voyagers Points, rewards or Member benefits, and/or progress towards the foregoing will automatically be cancelled and forfeited and will no longer be available for redemption. SHARE: Report an error To find more, please read ourPrivacy PolicyandCookie Policy. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. At times our websites offer the option to send an e-card. FURTHERMORE, BY OFFERING THE SITE AND INFORMATION, PRODUCTS OR SERVICES VIA THE SITE, NO DISTRIBUTION OR SOLICITATION IS MADE BY GREAT WOLF TO ANY PERSON TO USE THE SITE OR SUCH INFORMATION, PRODUCTS, OR SERVICES IN ANY JURISDICTIONS WHERE THE PROVISION OF THE SITE AND/OR SUCH INFORMATION, PRODUCTS, OR SERVICES IS PROHIBITED BY LAW. Essential Duties & Responsibilities. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN THE SECTION BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. All trademarks, service marks, trade names, trade dress, logos, designs and sounds associated with the Site are owned by Great Wolf or third parties that have authorized their use. 13. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. GREAT WOLF MAKES NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR REWARDS OBTAINED THROUGH THE PROGRAM. CLASS ACTION RELIEF WAIVER. If any provision of these Terms is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATIONOF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. 5. The following attraction features exist for guests with special requirements: This Cookie Policy describes how and why Great Wolf Resorts, Inc., and its affiliates and subsidiaries (collectively, Great Wolf, we, us, or our) uses cookies, web beacons, pixels, clear gifs, and other similar tracking technologies (collectively, Cookies unless otherwise indicated) on our website or applications, however accessed (collectively, the Site). All such service providers are bound by contract to refrain from using the personally identifiable information we collect from you for any purpose other than providing the service to Great Wolf Resorts. It is also used in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our website. We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. Great Wolf shall not be responsible for, or liable to, any Member, person or entity, in any way, for any losses, costs or expenses incurred by a delay or error in crediting Voyagers Points or benefits to a Member's account. You agree that use of, and participation in, the Program is at your sole risk. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Check-in time is at 4 p.m. or, in our discretion, as your room becomes available. Such Guest Room Wristband is valid only for the period of the corresponding Reservation. Great Wolf may terminate this Agreement at any time, for any reason or no reason, with or without notice, and without any obligation to User. As stated above, Great Wolf Resorts may share information it collects from you with trusted marketing partners, unless you indicate that you do not wish to receive these offers. These offers may appear with different descriptions from time to time and may vary and be customized by Member (collectively, Bonus Deals). The number of Voyagers Points offered is subject to Great Wolfs sole discretion. The 414-room resort will open its doors to the public on Aug. 24 with . Read each offer carefully for specific details, limitations and restrictions. Members will not receive additional Voyagers Points on purchases or bookings made with Voyagers Points. Great Wolf Resorts, Inc. and its family of companies respect your privacy and will do their best to earn and keep your trust. Links to non-Great Wolf sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. Such Tethered Wristbands are (i) for use only by invited visitors to Guest Room Wristband holders and not for resale or offer to the general public; (ii) subject to availability; (iii) valid for a single day only; and (iv) limited to one (1) per Guest Room Wristband holder. Great Wolf only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. YOU RELEASE GREAT WOLF AND THE GREAT WOLF PARTIES FROM ANY CLAIMS OR LIABILITIES ARISING FROM THE MATERIALS AND WAIVE THE RIGHT TO PURSUE ANY CLAIM AGAINST GREAT WOLF AND THE GREAT WOLF PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SITE, AND/OR THE MATERIALS. Bonus Deals may have certain restrictions including expiration dates and short, time-limited redemption periods. Great Wolf Lodge Voyagers Club Terms and Conditions. " easy access " Location & Hours 10527 Cold Stream Rd Truckee, CA 96161 Get directions Edit business info You Might Also Consider Sponsored All operating dates and hours are subject to change without notice. In some cases you may still receive messages (which may have been scheduled prior to the account termination) after termination of enrollment in the Program. See more Languages Colorado Springs, CO. Posted: December 23, 2022. Through your continued use of our Site, you indicate that you agree to our use of Cookies as described in this Cookie Policy, as describedhere. Our email contact regarding such matters is as follows:[emailprotected]. The hotel was nice and clean and the breakfast the next morning was definitely " in 2 reviews " one of the employees there was absolutely wonderful she had our room ready to go all my wife had to do was sign. What time is check-in? Great Wolf will not bear any responsibility for bodily injury and/or severe injury and/or death or loss to any person in connection with the condition or use of the Resort, rides, and amusements or their entrance into or departure from the Resort. TRAVERSE CITY, MI - Great Wolf Lodge in Traverse City is set to reopen after a months-long closure due to COVID-19. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH GREAT WOLF AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. What information is collected online from children under 13 and how is it used? Est permitido traer hieleras a la habitacin? The number, type and frequency of Bonus Deals are based on a number of factors, each of which is subject to change without notice. Violation of Resort Rules may result in expulsion from Great Wolf Attractions and the Resort. Can I get it back? Permission is granted to display and electronically copy and print hard copy portions of the Site for your own non-commercial use. Great Wolf Lodge is a pet-free facility. $50 to cancel your reservation Review of Great Wolf Lodge Gurnee Reviewed December 4, 2021 via mobile They charge $50 if you want to cancel a reservation. 9-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable Dates cannot be changed through Groupon once booked; valid only for night (s) purchased No-shows will be charged total Groupon rate No refunds will be processed by Groupon after check-in Great Wolf means Great Wolf Resorts, Inc. and its affiliated and related companies. Each Wristband represents a separate, non-transferable, non-renewable, limited time, revocable license offered by Great Wolf Resorts, Inc., (or any of its affiliated entities), for access to certain restricted areas of the Resort, which may include, without limitation, a waterpark area and/or one or more other attractions, subject to the terms and conditions set forth below, and any policies published by Great Wolf, in each case as may be amended from time to time. This Agreement will be governed by and construed in accordance with the laws of the state of Wisconsin, excluding that body of laws pertaining to conflict of laws. No problem! Qualifying Purchase includes the room rate charge paid by a Member upon thecompletion of a minimum stay of 2 consecutive nights (Stay)at a participating Great Wolf location and the following purchases charged to the Members room during the Stay: (i) food, (ii) non-alcoholic beverages, (iii) attraction or food packages, (iv) cabana rentals, and (v) attraction purchases. The arbitration will be conducted in Chicago, Illinois, and the laws of the state in which the Resort is located shall govern. The following hotel amenities are accessible for guests with special requirements: We seek to offer a range of accessible entertainment options at our properties. Eligibility. Great Wolf may also change accommodations, alter or cancel any activities of, deny service of alcohol to, confine to guest room, search the guest room, property or baggage of any Guest when in the sole opinion of Great Wolf, the Guests conduct or presence, or that of any minor for whom the Guest is responsible, is believed to present a possible danger, security risk or be detrimental to himself or the health, welfare, comfort or enjoyment of others, or is in violation of any provision of this Agreement. Visit Website. The following is a non-exhaustive list of Wristband types available at a Resort, provided however, all Wristband types may not be available at all Great Wolf Resorts, and/or a Resort may have one or more additional or special purpose Wristband types available. YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. 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