Their produce is always rotten. I and others I've seen pick up the paper bags and the handles tear; bag falls. I called the store. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. GAS. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. Overpriced! Just wait. ComplaintsBoard.com is a leading complaint resolution website on the Internet. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. They have become more of a supermarket police force bordering on the ridiculous. She said I needed a mask. Desired outcome: Giant Eagle reviews & complaints. I purchased chicken salad Giant Eagle last night, 9-28-18. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. This will surely increase the credibility of your complaint. At first, it was alright, but it progressively got worse along the way. A store associate called me at 7:40am to ask for substitutions and also for any additional items. Kroger's parking lots are always full. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They bring them out and put them in your truck for you. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I went to Giant Eagle in Washington Pa for vaccines. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . Out of 477 Giant Eagle employee reviews, 70% were positive. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. We will forward their concerns to the pharmacy and regional leader. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office this item is currently being modified/updated by the task: derive . There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. this is very frustrating, inconvenient and time consuming. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Time: 1:28 everytime i go theirs always issues! Hello, When you get there, your groceries are ready. Put prices on product instead of bar code or make sure bar code is right. Desired outcome: 2023 Trustpilot, Inc. All rights reserved. For further assistance, please reach out to them directly. Your self check out is hardly a convenience. Then she said I was trying to steal it! Management also doesn't know how to utilize people to their best ability. States they care about work-home balance Pro diversity culture Overall im frustrated, but I just want my money refunded. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. International Association of Better Business Bureaus. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Extremely poor customer service at #43 township of pine market district. Awful. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. They are not authored by Glassdoor. I never recieved them, yet I was still charged for ordering them. Then I either stand and wait for half an hour or have to come back another day. Large croissants. Also, why did i not earn perks on Dec. 17 and Dec. 22? They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. The next best thing would be some sort of response just so I know you are aware of my issue. to people that shop their groceries. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Giant Eagle service worst ever since Covid 19 started. Learn how the rating is calculated 1 complaint. I did in multiple. There was a manager standing at front of store with one cashier checking out a long line of customers. This is unacceptable. Then why text me in the first place! Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Be the first one to write a review. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Poor quality produce for the price Desired outcome: So they trick you into thinking you must buy a lot to get a discount, but that's not true. Makes me appreciate Kroger even more! I myself do not expect compensation back but for sake of others health this was unacceptable by any means! I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. Mandates are NOT law! Help even if you are not a cashier, you work for GetGo! Never had such a bad experience before. What happened to integrity and company loyalty. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Disgusted I found a grey looking mealworm. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. The program was launched at 34 locations in 2021. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: I am left with a $139.99 gift card that I cannot use because it does not have a pin. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. And bugs. Share your photos and videos with others to prove the truth of your words. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. Table of Contents show. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This is the Lancaster Ohio store. AND i understand some giant eagle's are charging for those bags! I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. Desired outcome: Fine if she was a random teenager, but I cant shop with my child and talk with her?!? THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Theres no reason I should be getting the runaround like this from a big company like this. WHY would you allow such a sick person to work and spread germs to your customers???? Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Pay for this replacement part that your car wash broke. It's a stupid idea to stop the weekly mailers. Made formal complaint with Customer Care. Please update the website to indicate when a service is not available during regular business hours. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! It has been a reoccurring issue monthly. This is unacceptable. 2412 customer reviews of Giant Eagle. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. After picking up the order, I realized that none of the substitutions or the additional item were there. The store is in Brooklyn ohio. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Your loosing your customer base. If you have been a victim of such, contact a lawyer. Immediately a woman who works there came over and started bagging my items while I was scanning them. To the point when the customers would just straight up insult the shoppers. Very abrasive. Annette S. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. More or less told tough. DOUG?greatfront of house mgr. Not even sure it was USDA Choice. My prescription was not refilled. Absurd! View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. I have made 3 complaints to your service department about the condition of your in store wheelchair. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Pros. Pay for this replacement part that your car wash broke. They can't because it's simply laziness. This Giant Eagle is in Blacklick Ohio on E. Broad. 261 7008. ( im on a fixed income its important! Outrageous. Our partners at the Trib said the move has It's more of an inconvenience than a convenience. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! The service has always been rude, but now they have become even worse. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. 0 Views . We also ensure all reviews are published without moderation. For your reference, details of the offer I reviewed appear below. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. I tell them it stops when the tank is full. 6930 West Central Ave . It's not hard to be a decent human being. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. I'll go to Kroger's from now on. Note that complaint text that is displayed might not represent all complaints filed with BBB. Are u serious?!? See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. This review was chosen algorithmically as the most valued customer feedback.

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