Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. Problems, so telephoned, cleared it. Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. September 25, 2016. new mexico. Please request your preferred seating and table size at the time of booking. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. 1.10 If I have to cancel my cruise holiday, will I receive a refund? For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Individual staterooms may only be occupied solely by minors where such staterooms are adjacent (directly next door or opposite) to the stateroom of the parent or Legal Guardian of the minor. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. Full details will be provided at the time of booking. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. We have appropriate security measures in place to protect this information. We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees.. Additionally, we cannot accept liability for any business losses. Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. Celebrity Cruises may charge a reasonable fee for such services. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date. For ships originating in North America, the minimum drinking age is twenty-one (21). flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. Whilst we endeavour to book the best connections between flights, a wait may be experienced at connecting airports. https://www.celebritycruises.com/gb/privacy-policy. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any insurance companies. Fake Celebrity Instagram MessagesInstagram. Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers to prove that they are the parent(s)/legal guardian of the children concerned. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. Activity. Norwegian Cruise Line recently extended its final payment deadline through April 30, 2022, and to 60 days rather than the previous 160 days before sailing. Anyone else deal with thisdid you let it ride until the date on the invoice? This information will be provided as soon as we are in a position to do so. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). Please email specialistservicesuk@celebritycruises.com. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. 1.5 What happens to money paid to a travel agent? Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. Just be certain to have the rep email an updated booking confirmation showing the payment and $0 balance due. Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. The Latest Social Media Scam: Cross. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. Please note that if a traveller is found to have visited a country designated by the US as State Sponsor of Terrorism, the traveller is no longer eligible to participate in the ESTA Visa Wavier Program and must apply for a visa to enter the United States. Any increased non-refundable deposit payment required will be advised to you at the time of booking. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. No problem. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. We have not booked yet as we are waiting to hear from our cat sitter. Full payment must be made 75 days prior to departure for most voyages. a letter from a doctor etc.). Where you make a booking directly with us, the parties to the contract are yourself and either Celebrity Cruises Inc. of Miami, Florida or RCL Cruises Ltd. who shall accept legal responsibility for the proper performance of this contract as set out below, depending on which of those entities will be operating the cruise ship (Vessel) on which you sail (the Carrier). Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 (approximately 3,200) and for damage and loss to cabin luggage this is limited 2,250 SDRs (approximately 2,100). This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. Regrettably, no. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. Our own processes and procedures change in line with those policies. 5.6 Can you refuse to allow me to travel? You are viewing the Booking Conditions applicable to cruises with Celebrity Cruises (and any related goods and services booked through Royal Caribbean Group) purchased in the United Kingdom (UK) only. and will dispose of containers holding alcohol. Copies will be available from our suppliers. If airfare payment is due prior to the cruise payment schedule, you will be advised at the time of booking. ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. All guests should ensure they have appropriate personal travel and medical insurance before departure. Such promotional GTY categories are defined as follows: XC - Concierge Class balcony stateroom. 8.Title: Visio-BES Org Chart March 2022 DRAFT.vsd Author: GForman1 Created Date: 3/28/2022 4:37:11 PMThe VI Guidance establishes a step-wise evaluation procedure to be used in conjunction with other DTSC guidance. We will also provide with your first Confirmation Invoice a Guest Special Needs form (also available on our website) which we ask you to complete and return to us no later than 90 days before travel as this gives you the opportunity to consider and advise us in detail of any special requirements you may have in writing. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. Posted December 31, 2018. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. . However, torch lighters and novelty lighters that look like guns are not allowed onboard. Celebrity Cruises' terms and conditions set out differing rules based on the length of the cruise, fare type, as well as country specific variations, which can be a lot to decipher. I logged onto Celebrity, pulled up my reservation and realized that my final payment due date was July 1,. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. Deposit amount & final payment deadlines for Celebrity Cruises. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. In the event that you do not notify us within these time limits, this may affect our ability to investigate the loss, delay or damage and may impact on the way the complaint is dealt with. We are new to Celebrity but seasoned cruisers (Elite with Princess.) Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Call us at 800-288-6006 if you need help finding the perfect cruise. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. In order to process your booking, we need to collect certain personal details from you. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. If you discover the loss, delay or damage when on board, you must immediately report it to the Guest Relations Desk. Please note that items left behind may be destroyed. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the booking conditions. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. 2.7 Are there any formal health requirements? Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

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