Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. I looked at the old HD with a disk utility app, it just shows it as unallocated space. Ktm Rc16 2021, First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. Many thanks. I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. I was stuck in the loop with the beeping. Thank you. Thanks, good guide. I wonder if the programs recorded on the old hard drive could be saved??? Only thing that was difficult was removing the old drive due to the sticky pad underneath it. http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. Many Many thanks! Ktm Rc16 2021, Once reassembled your box will need to be re-initialised by powering it up into maintenance mode. Am I being mislead by BT here to keep me paying? She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. So count me as completely and utterly confused! As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. Thanks for the indepth information. All you'll do is end up getting frustrated and angry with BT. If you have seen out your contact then it will belong to you. Just replaced the drive in my YouView box using the above clear, concise instructions..! Sometimes, you may experience weak signals due to poor weather. It looks like you're new here. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. Not tried the BT Vision option but I wouldn't expect that to work. Just replaced youview box hard drive following your easy to follow instructions. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Worked a treat, thank you. I installed my new HDD into my 4k box. Youview is a TV service that provides more than 70 live digital channels. NetGem), but a lot of consumers today still have one of their boxes installed. All rights reserved. Watch Shop Bd, Votre adresse de messagerie ne sera pas publie. If there is no red light when the power switch on the back is switched on then this would make me suspect a problem with the onboard power circuitry. Switch on the power switch on the back of your box and a red light should appear on the front. It seems to be working fine now. All working, thanks it certainly helps having people like you around that will take the time to assist others. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . @media (max-width: 768px){.better-responsive-menu .sub-toggle{background:#0077c5}} hi will a buffalo hd-pvu2 500 gig work in it. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. As I said above I unplugged the Internet from it for that day but that's probably not required. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. Weber County Sheriff Jobs, It's been confirmed by both BT and by YouView that these threats are entirely unfounded. Given the number of people leaving comments, it must be a common fault. All Rights Reserved. so I put in a clean 320HDD (cleaned with diskpart). Much better than landfill. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. wfscr.async = true; Thanks very much, good for the Planet as well as my wallet. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. wfscr.src = url + '&r=' + Math.random(); Im curious about fitting an SSD. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. And BT reps have publicly stated the box will continue to work. I am stuck with scart interface. YouView TV Ltd 2023. }; My husband . document.attachEvent('on' + evt, handler); Everything else will continue to work perfectly. thanks again. vertical-align: -0.1em !important; This I think was preventing the box seeing it and formatting it. Any ideas? Everything else will continue to work perfectly. It's also on retail PVR set-top boxes from Humax. FOR SALE! Thanks Again! Thanks for the tips Robin. Some people have had success cloning the old drive to a new one link. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. 10h30. Thanks Richard, yes as long as all the partitions are deleted off the used hard disk by a PC the YouView box will then create its own partitions. Im not overly fussed about the longevity more about booting and navigating menus. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. Thanks for the quick response and here are some related questions.. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Kevin. Hi, Thanks. It'll be connected to my new internet, with another . Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. Hopefully that will be good for a couple of years and then Ill replace it with a new one. width: 1em !important; BT Vision+ Pace DiT7431/052B Digital Freeview Box Receiver 160GB HDD Recorder The 165960205623 BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $24.71. Does anyone know if the SSD has much of an impact on this? The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. Which is actually more likely, coming from poorly trained staff for whom TV training just seems to be an over-skim. The hard drive will work fine with the box on its side. Not sure what box model you have? The two medium length screws hold the PCB to the base. See the table below for links to buy the different makes and sizes of YouView Hard Drive. Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? Get in touch. Remove the screw near the back of the PCB and the one near the front panel. All rights reserved. It does take several minutes for the maintenance menu to appear. Hi, This site uses cookies. Yes you are being misled by BT. Remove the bottom of the box leaving the PCB resting inside the lid. they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } However, as its not an AV spec drive it might be noisier, hotter and fail prematurely due to the continuous recording nature of the Youview boxes. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. Welcome to the Digital Spy forums. Trying internet reset finally did the trick. I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). I ordered a new Seagate ST500VT000; when it arrived I started to suspect it wasnt factory-fresh Put it in the box, but couldnt get Maintenance mode, just a blank screen even after an hour. If it does then you have the original Humax DTR-T1000. Just a note which may help others. Our box packed up giving that irritating occasional beeping noise whilst stuck on the loading screen. Not tried the BT Vision option but I wouldn't expect that to work. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. "agent": "-4.9.18-1.6.0" Visit our full contacts page here. You can restore your box back to its factory settings, letting you start again from a clean slate. margin: 0 .07em !important; Put the machine screw back in above the SCART socket. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. The prompt only appears for a few seconds so be quick! You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. Up and running now Thanks Ordered a new hard drive and have installed using your clear instructions. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Thanks for the info which was clear and easy to follow and saving me a load of cash. Dream Mat Mousse Quelle Teinte Choisir, Getting Ultra HD What content is available in Ultra HD? We know how important recordings are so we do offer options to keep your recordings. Only if you want that SSD to die prematurely! It sounds like there might be another fault rather than the hard drive itself. . And if so to what format please? Any feedback welcome- thanks. I have to wait for the box to reconnect the internet and restart . Does this post mean a BT customer can keep the BT Youview box when their contract is up? 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. Instructions for doing this can. Is the soldering easy or should I take it to a hifi repair shop? With the lid clipped back in place turn the box upside down and fit the 4 long screws. Why YouView; . Brilliant! The same applies to YouView boxes and the new BT TV Pro 4K box. } A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Many Thanks. The new hard drive wont be damaged by installing it in the YouView box. Ah ok, mine wass probably a refurb drive then. I was dismayed that my box developed an HD issue, and even more so when I discovered you cant buy new boxes anymore. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Votre adresse de messagerie ne sera pas publie. That is completely untrue. It did allow me to recover some of the old recording from the failed disk. Are the Segate and Western Digital hard drives interchangeable of is it best to replace the original? Announcements, Guides & Community Updates, Here's where you can find out more about returns. Read honest and unbiased product reviews from our users. If you take the bare hard drive out of the portable enclosure the disk might well work. Is it possible to reuse the old hard drive? I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; I get the waking up screen, then it goes straight into m mode. Now with TALKTALK paying 8 a month for my Phone and Broadband. I'd plug the box back in. My box got into the loading loop and beeps several times after switching it on. BT TV Box Not Working. Watch Shop Bd, However, good to hear that you got your neighbours up and running again with an internet reset. The box light will turn blue, Press the button on the top of the box. YouView Home / Help & Support; Search or. It looks like you're new here. The sticky pad was the culprit! Announcements, Guides & Community Updates, Here's where you can . egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Open reach sorted that and Netflix works fine now. How To Become A Commercial Diver In South Africa, The four longest screws go in the bottom of the case. These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. It happened fairly soon after the latest update that was released at the end of Jan 2021. ok thank you so i will lose all my recordings but any more i make will be ok ? nearly bought a new youview box, but found this site after a google search. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Remember to plug in the cable between lid and PCB before screwing the lid shut! As you say, there is no need to create new partitions or format them. We thought it would . I have a brand new WD 1tb drive waiting. The main TV downstairs had a Freesat box, YouView box and PS3. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. I found the solution is to change the partitioning to MBR rather than GPT. This guide covers the 500Gb models made by Humax for BT and Plusnet. document.removeEventListener(evt, handler, false); Please leave and tips, comments or questions about replacing YouView hard drives below. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. You can get to the cog by pressing Up and right after opening the Menu. The second email is the follow up with the instructions on how you can return it. } else if (window.attachEvent) { How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. Thanks again. On further investigation the hard disk heads had stuck. Very pleased with the diagrams. In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. I started to get very nervous it wasnt working at this point as it seemed to be taking forever! }); Excellent repair advice works perfectly now. Switch power off by removing the power cable. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. Hi there, I have the BT UHD box which I paid to upgrade to in September. document.detachEvent('on' + evt, handler); Channel Nakoni Alamat Ng Pilipinas, Thanks. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. Hope this helps any future users. Read our cookie policy. Instead once you have removed the partitions your computer will not recognise the drive but you view will and success , removing the partitions and not formatting the hdd is the same as a brand new drive, once I found this out took less than 10 mins with the youview apart already. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); Hi The box should function (more or less) as a Freeview Play box. Impressed. Using Ultra HD See all Set up results Was this helpful?

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