After purchasing, I was told to just click Book Me and schedule my trip. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . This would leave me with only the maintenance fee to pay. Can any body help me? more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Does anyone else have experience with this and any advice? At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Usage Type Annual . The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Already have an account? Promotional discounts and offers may not apply to all properties. Already have an account? He quickly started to get upset with us, making smart comments to us too (like other people on this thread). We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Did they give you any bonus items ? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. get quotes and more. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Avoid doing business with Palmera. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? After all, it's not their money but yours. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Submit a complaint and get your issue resolved. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Theyre also applicable regardless of the comments tone. We want you to share your story, with both the good and the not-so-good. Palmera also has a Facebook page that we should all be posting on. We purchased a timeshare with Palmera. How do I get out of this? Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Websites:There are no additional web sites. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Respect the privacy of others. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Just went through a similar situation as you. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! I even saw some stuff abour class action lawsuits. Hawaii Seller of Travel Reg. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Payment . We returned Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Barcelo bought out Occidental right . Get direct access to Palmera Vacation Club through official links provided below. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. RCI, LLC. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. The price level of this organization is high according to consumer reviews. In We purchased a 3000 point timeshare for $12, 500 from Palmera Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. My points being correct. At this point I am willing to let them keep the money they sham me out of. Palmera has an "F" rating with the BBB. Check the spelling of your query. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Also Check: Free Vacations For Cancer Patients. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. We wouldn't budge. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. If you enjoy the TUG website/forums or found value in the information you learned from TUG. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Congrats on finding TUG. View Details. The first clue should have been that the Quest All of the lies, promises, and representations are part of the scam. Hopefully the refund will post in a couple days! Contributions should be appropriate for a global audience. Check the complaint history, rating and reviews on this company. Also publication TIMESHARING TODAY. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Often, you can answer the scam-or-not question before you even see the details of a club promotion. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. OMG!!! Amount Settled: $0.00. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Rental: CST: 2081369-50. Where can I get more information about the class action lawsuit. The travel prices the salesman This was enough to scare us away. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Vacation Club. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Our credit is being held hostage by Palmera Time Share. Reply. I am old and cannot afford to pay for this time share. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Fla. Location. We bought 3,000 points for around $13K. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. I submitted a certified letter to the company with no response. Who do I contact??? BCA has no information regarding advertising review at this time. You can call member services, leave messages and never get a call back. Palmera Vacation Club has been in contact with Ms. ***** File No. We are dedicated to delivering vacation memories that last a lifetime. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. showed us were significantly less than what was actually The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Read full review of Palmera Vacation Club. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Use this comments board to leave complaints and reviews about Palmera Vacation Club. One thing I have now witnesses and everything was recorded just last year before COVID 19. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Interested in Palmera Vacation Club? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. All-Inclusive resorts may charge a mandatory all-inclusive fee. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Others, however, pose a big financial risk. 213. Seller of Travel Reg. Now I have 2! I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. The trading power we were supposed to have with RCI was A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). BBB is here to help. So he takes us to another person so we can "check out". It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Make sure any club youre considering can pass an easy scam test. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. They were looking for Maintenance fees. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Please dont include personal, political, ethical, or religious commentary. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. We stayed at the Island Links and attended a timeshare presentation. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. We attended the 90 min presentation this past weekend in Hilton Head Island. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. incorrect. Hawaii TAT Broker ID #TA-023-193-6000-01 Argentina Australia Belgi (Nederlands) Belgique (Franais) To learn more, check out our blog What is a Timeshare and How Does it Work? I'm tired of the lies. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. Palmera is deducting $295 out of my checking account a month. The latest complaint timeshare fraud was resolved on Aug 04, 2017. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. BBB Business Profiles are subject to change at any time. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Who do I contact? Type in the email address you registered with. Offer void where prohibited by law. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. get quotes and more. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. You must log in or register to reply here. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. So they could either buy it back or he'd just quit making payments, so they let him out of it. Palmera Vacation Club. Write reviews, ask and respond to questions, How much do you spend normally on your hotel? Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Why? So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Not to mention, timeshare resale scams can target owners in need of relief. Take a screenshot from the USPS and FedEx tracking that it arrived. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. Login to participate on the website. Scam Clue 3: A promotion claiming youve been specially selected for membership. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Your contribution should be yours. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. This sounded good to me as my current time share only gave me one week and a one bedroom. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Extra VacationsSM getaways prices are based on a seven-night stay. to the resort just about 1 year later and went to the sales office Down and my maintenance fee. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Clear all We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Book by 8/15 for travel through 12/15/22. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Please visit RCI.com for details. Prove them wrong! The club promoter is making a profit somewhere along the process. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Don't have an account? All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. No travel service of real value is ever free. I called in late November and was told that my dates were not open to call again in January. They just came to our room. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? When I booked out trip, it took a solid week to speak to a representative. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Now, multiply this over the next 50 to 60 years. At this point I just wanted to get my money back and get out of there. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. The guy then became upset and challenged us why we could base our decision based on something online. We have had two BAD ENCOUNTERS with Palmera. International Association of Better Business Bureaus. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. File a complaint. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Login. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. You wont have to exchange your vacation week or points. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Perhaps, the finest resort community along the Atlantic Coastline. At least I can dispute the credit card charges. Some restrictions apply. In reality, timeshares are not bad. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Read full review of Palmera Vacation Club. This post has been removed at the author's request. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Barcelo/occidental vacation club is a rip off. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. BBB Business Profiles may not be reproduced for sales or promotional purposes. Consider how much of your income goes towards bills and what you have left over at the end of each month. Scam Clue 5: A promotion that poses as an investment. We bought 3,000 points for around $13K. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. They never answer our calls I but 5000.points and paid $2000. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They think all they have to do is change their name or change management companies and people won't find out. Submit a complaint and get your issue resolved. 46 inquiries Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. $12,000. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. 2023 RCI, LLC. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. My husband and I are both smart people and we feel so foolish that we jumped into this. With the average cost of a timeshare, you will have already made up what you paid for and more! Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. However, I cannot afford this. I got a call in January. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Nc State Staff Directory, Princess Beatrice Eye Disease, Shawn Rogers Tee Tee Net Worth, Standard Deviation Of Rolling 2 Dice, Articles P