Assignments: 99FSS.FSPD.Assignments@us.af.mil **Please do not contact us to check the status of your card until 14 business days have passed. The ID Card Center is located at the Camp Lejeune Joint Reception Center in Building 59,located on Molly Pitcher Road. Updating Your Contact Information. A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their . Appointment Web Site: https://rapids-appointments.dmdc.osd.mil/ ;if Day is Green, Appt is Available. No one returns our calls, and we can't make appointments. Applicants for a CAC must be sponsored by a DoD government official or employee. Please refer to the lower left portion of the DD Form 1172-2 and note the date. For all other online ID Card requests, please follow the instructions below: Online Services: We offer the following online services:Dependent/Retiree renewals, initial enrollment in DEERs, Replacement of lost/stolen Dep/Ret ID cards, Changes in affiliation (AD to Retired/Retired to 65/100% DAV/Age 21 to 23 full time student/Age 23 with Tricare young adult. Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. We welcome your telephone calls to better assess your needs. SURROUNDING ID CARD OFFICES Please keep your confirmation number for reference. To replace a lost, stolen, or destroyed Common Access Card (CAC) download the sample letter with instructions. Due to a recent system update, Pre-Medicare Retiree ID cards with a previous INDEF end date will now be issued with an expiration date. Thank You. In most cases, IDs can be renewed 90 days prior to the expiration date (EXCEPTION: Promotions, Contract Extensions, and Tricare Young Adult.). A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. You are more than welcome to call 858-307-1421 or leave an ICE comment at:http://ice.disa.mil(Search Information Management and click on MCAS Miramar then ID cards). An acceptable document can also be downloaded fromwww.studentclearinghouse.orgfor a small fee. Questions/concerns should be emailed to99FSS.FSPD.Retirments-Sepations@us.af.mil. For questions about appointments or policies, please contact Customer Support at 719-333-8766 Option 2 or send email to the org box at 10FSS.FSMPS@us.af . PASS & ID. Frank A. handled my reup quickly and very efficiently . Proceed to the following month. One must be a state/government issued photo ID. Common Access Card Update Email Address. For an overview of all of the requirements forDEERS enrollment and IDC issuance, please refer to the following PDF. The central source for identifying, authenticating . Click here to schedule an appointment now. Identification: Please be sure to reference the following link before visiting our office to be sure you have all proper identification in order to be issued a new CAC. If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at (703) 784-2750 for assistance, so that your appointment slot can become available for someone who needs it. Online check-in is for same-day service only. Appointment Services: Walk-ins . Gillem Enclave ID Card Office Gillem Enclave 1508 Hood Avenue Kane Hall Bldg 714 FOREST PARK, GA 30297 (404) 469-7150 . If I ever get called up my next stop is the Commanding Officers office to put them o report. Add Joint Data Model Applet. POC: (760) 830-7551. Unsure what documentation is required? FULL TIME COLLEGE STUDENTS Only a 5-minute grace period granted to late customers. Contact your respective Project Office below to get DEERS updated. . A notarized copy may not be considered a certified copy depending on the laws of the state that issued the original document. 350, Suite 1074, Peterson SFB, Colorado 80914. The ID Card office has a new phone system! Thank you. In the event you should not be able to keep your appointment, please visithttps://idco.dmdc.osd.mil/idco/to cancel your appointment. JBSA-Fort Sam Houston: 2410 JessupRoad UPDATED: The DEERS/ID Card Center Satellite Office on Stone Bay will be closed Jan. 17 to Feb. 7due to construction and relocation of building and assets. All foreign documents MUST have a certified English translation (if applicable) AND an Apostille or Consular certification. Both locations will take their last customer at 3:15 p.m. Additional appointments will become available Be advised: Doors may close 15 min prior to advertised time depending on customer volume. How to find deers office locations near me Open Google Maps on your computer or APP, just type an address or name of a place . If no social security card has been issued yet, a temporary ID number will be assigned to the child. If you have renewed your license and only have the paper copy without a photo, it can no longer be accepted unless you present your expired license at the same time. Dependents without Sponsor present Adding children to DEERS Identification - Previous AFID card which is surrendered when a new one is issued. Individuals will be scheduled based upon Skip to content Search for: Home Events Calendar Food Club Lunch & Recovery Food Trailer Lunch & Recovery Food Truck Central Kitchen Menu Rickenbacker's Robin's Roost Crosswinds Dining Facility ; just the blouse when the photo is taken, no exceptions Arrived on 13th at 8a.m. Closed Weekends, Federal Holidays & USAFA Resiliency Days. We will do our very best provide a solution for your situation. Should you encounter a problem, please ask to speak to a supervisor for clarification, knowledge or understanding. A Scheduled appointment timeframe takes about 30 minutes per session. Monday-Wednesday, Friday,7:30 a.m. to 3 p.m.& Thursday,7:30 a.m. to noon Appointments: RAPIDS appointment scheduler is open NOW for booking appointments at the locations listed below via the following link: https://idco.dmdc.osd.mil/idco/. All DEERS offices accept appointments via phone and now online at: https://idco.dmdc.osd.mil/idco/ MAP of DEERS locations: . Personal email addresses will not be accepted. JBSA-Fort Sam Houston: 802fss.fsps.fsh-id-cards@us.af.mil By Appointment Only | Schedule an appointment| Instructions (PDF). Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Please do not bring children with you unless they are receiving service. Copies of original or certified true copies are not acceptable. If a system outage occurs on the day of your appointment, you will receive priority ticket to be used at a later date. This is the most screwed up inefficient office I have ever seen. Cancel /Reschedule appointments Full time student IDs are now issued to the end of the current semester, graduation date (if information is provided on school letter) or 23 if occurs sooner. The dependent brings in all the supporting documentation and the electronic signed DD Form 1172-2 from RSS to complete enrollment and/or be issued the ID card. Contractor Employees DODs Trusted Associate Sponsorship System (TASS) is the only way that a contractor employee can obtain a CAC. Up to three years from the current date (whichever is sooner). To make an appointment go to https://rapids-appointments.dmdc.osd.mil/appointment/ Phone number: 376-8357 Organization email: 81fss.fsmps@us.af.mil Services provided: DEERS/ID cards, in-processing, leave web, SGLI, sponsorship, citizenship, adoption, dependency determination, line of duty determination. Help. Walk-ins from 0930-1330 everyday except Wednesdays. This letter will also be needed during the issuance of the ID card, if the dependent is getting it issued at another facility, or at a later time. Retirees Bring your current/expired government issued ID card and your retirement orders or DD Form 214. Please keep your confirmation number for reference. Armed Forces Identification Cards and RAPIDS/DEERS information updating are performed in accordance with current DOD and Coast Guard Instructions. Active Duty and Reserve Members Two forms of identification; one must have a picture, bring your current/expired government issued ID card and your work email address. Please leave a good telephone number and email address if available and the clerk(s) who assisted you. Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. My Husband is disabled, I've been trying to help him, but I'm not getting any help from you, Please answer my calls. Only DoD cardholders may utilize these services unless otherwise noted. The DD Form 1172-2 can be signed at a DEERS office by the sponsor, or it can be digitally signed using a CAC. Appointments can be scheduled by phone or online at: After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. To make an appointment for the ID Card Center, please visithttps://idco.dmdc.osd.mil/idco/. A Scheduled appointment timeframe takes about 30 minutes per session. Appointments can only be made online at:https://idco.dmdc.osd.mil/idco/. We reserve the right to refuse service to anyone who causes others to feel uncomfortable or concerned. The General POA must be original, valid, and unexpired. Force Management(Evals/SDAP/Duty Status/UIF & Adverse Actions, etc. Click here for more information. Both locations are open Mondaythrough Friday from 7:30 a.m. to 3:15p.m. Additional Services: Walk-in & appointments are open for ALL services (CAC Services limited to those expiring within 30 days). Appointments can be made at:https://idco.dmdc.osd.mil/idco/, Using State Driver's License as an identity document. I understand that the office cannot contol when the system goes but they could at least have the decency to answer the phone when people call to see if the system is up that day. Building: 452 Room 105 Phone Number: (228) 871-4271/4269 Fax Number: (228) 871-4272. The Camp Lejeune DEERS/ID Card has no authority or responsibility in preparing a SAAR or obtaining digital signatures. Any individual aged 18 or over must present two forms of valid, unexpired (date on physical ID must NOT be expired. Customer Service Phone: 937-522-3664 E: wpidcards@us.af.mil Career Development E: 88mss.dpmv@us.af.mil Force Management E: 88mss.dpmo@us.af.mil 2000 Allbrook Drive Bldg. Additionally, valid supporting documentation MUST be provided. Verify Requirements Uniform of the Day or Proper Civilian Attire for all Active, Selected Reserve, and participating IRR to include must be within grooming standards. Please arrive on time for your scheduled appointment. MPF DEERS PrioritizationWalk-in appointments on-site are now available Mon-Fri, 0800-1100. HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. 0900-1500, Fri. 0730-1500, US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. Updating Your Contact Information Contact information includes your address, email addresses or phone number(s). For a complete list of acceptable forms of identification, please click on the following link. Customer Service: 99FSS.FSPS.CustomerSupport@us.af.mil I recommend you never come to this office because I never will again. Little Hall Upon arrival, notify service counter about each scheduled appointment. E-5 and below" as walk-ins can exceed one-two hours at any given time. Walk-Ins OTHER ID CARD/DEERS LOCATIONS . All other personnel need to check in with their Unit S-1 Office. The Uniformed Services have agreed to assist each other in verifying ID card eligibility. They had quite a line at 0700 this morning . Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open onFridays from 7:30 a.m. to 3:15 p.m. for appointments. Mr. Spencer Atkinson & Social Security Card. Lost/Stolen must have statement signed by the command check website MCIEAST/MCB for lost/stolen letter (must have two forms of other valid ID Unexpired with Photo (e.g. Click here to schedule an appointment. Click here to schedule an appointment now. All DOD Uniformed Service members enrolling/dis-enrolling dependent(s) have 30 days to do so in addition to the following details. (If it is urgent because of certain circumstances the situation will require supervisor/SSM approval). At this time, we ask that customers communicate with us via email. All wet signatures will need to be notarized! Should that be the case, please feel free to contact us at 703-784-2750 for clarification. Click. Full Time College Students " A 15 percent reduction in foot traffic means approximately 500 less appointments per month and 6,000 less per year . JBSA-Randolph: 210-652-3036, EMAIL: If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at. Available Appointments There may also be instances of office closures with little to no notice due to system outages. 90 Day Renewal Policy This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID. For CAC, DEERS and ID Cards (Not Passports), Hours of Operation The deers office locations locations can help with all your needs. Please allow up to two duty days for a response. Find a deers office locations near you today. Building: 1 Room 124. . MCC: UKU Exercise Support Division (ESD) We can no longer enter any information into DEERS for civilian employees. US Army: DFAS-IN, Attn: Director of Military Personnel, Special Assistance Division, Dependency/Garnishment, 8899 East 56th Street, Indianapolis, IN 46249-0855. POC: (760) 830-7551/7450. ID Card Office Online Welcome to the RAPIDS ID Card Office Online. The ID Card Office on March AFB can assist in processing CAC cards and dependent ID cards through the DEERS RAPIDS system. TheID Card Center will scan the form into the DEERS Rapids system. For lost CAC Cards, documentation from sponsoring agency reporting it lost. 100% Disabled American Veteran To Add a Child to DEERS of a Single Father: Must have the . CONTINUE. For Maui personnel, our HING location is not listed, you must call 1-808-789-0637 and make an appointment. If a social security card has not been issued for the spouse/children, we will still enter the dependent into DEERS/RAPIDS for medical purposes, however, the period of eligibility is limited and will terminate unless a social security card is provided and DEERS/RAPIDS is updated. Please contact the Department of Foreign Ministry Affairs in the country of issuance or search the web for "Apostille certification & country" to obtain guidance. DEPENDENT ID CARDS Please schedule one (1) appointment for every two (2) IDs under the same record. (1/23/2014); Joint Inter-Service Instruction AFI 36-3026 IP, Volume I, https://www.defense.gov/Newsroom/Releases/Release/Article/2647714/department-of-defense-extends-uniformed-services-identification-card-expiration/. All military personnel/Civil Servants/Contractors whose CAC card has been stolen must bring a theft report from a Police Station. every Friday afternoon at 1330 for the following week. All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification. There is also a satellite office located at Stone Bay in Building RR-4 which is located on Rifle Range Road. Dependents - Dependents must be accompanied by the sponsor; or if not accompanied, they must have a DD-1172 (Application for Uniformed Service Identification Card DEERS Enrollment Form) signed by the sponsor and witnessed by a certifying official. Customers also have around-the-clock access to many personnel self-service actions through the Virtual Military Personnel Flight. This section is responsible for: Evaluations, Duty Info Updates, UIFs, myDec, myEvals, SDAP, OS Tour Data, IEB, Awards and decorations. Acceptance facilities will enforce submission timeframes. Requirements for DEERS Enrollment and IDC Issuance. Email DEERS at smbplmsg-1deers@usmc.mil. Child enrollment required documents: Birth Cert. Sponsor can digitally sign DD Form 1172-2 with CAC using RAPIDS Self-Service (RSS): If sponsor completes DD Form 1172-2 by hand, it must benotarized and signed by the sponsor. Members age 21 and over who do not attend full-time are no longer eligible for an ID card or considered a dependent. For a new child the birth certificate or proof of birth letter, and social security card is needed. If you are not satisfied with your service or need assistance with complex issues, please ask for the supervisor. If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. Customers will need to know their confirmation number to cancel or reschedule an appointment. Please do not hesitate to contact our office if you have any questions, concerns or complaints that you would like addressed. Civilian Employees NAF/GS/WG civilian employees service records are sent to DEERS via an authorized data feed. Talk to Tech Support to report an outage or connectivity issue. All customers needing a CAC or ID card issued to them are required to bring in two valid form of identification, preferably a federal, state, or local government ID, a drivers license, a valid passport, a birth certificate, or social security card. Only a five-minute grace period will be granted to late customers. You can search for appointments based on location and a radius that you are willing to travel. CAC PIN RESETS (Blocked CACs) will be handled at the DEERS/ID Card Center. The digitally-signed DD Form 1172-2 now serves as an electronic verification from the Sponsor. Be proactive and make an appointment if you know your identification card is expiring; however,ID cards will not be renewed if they are greater than 30 days from their expiration date. Note: The ID Card Center is CLOSED all weekends, Federal holidays, and occasional hours as deemed necessary by management. . MARADMINS are not authorized as proof of promotion. For children 21 to 26 who are not married or covered by an employee sponsored health plan. Stepchild: the Marriage Cert. Make an Appointment. Walk-in sign ups can be modified to end sooner if maximum capacity is reached in the waiting area. Please see the ID Card application checklist here. Call 1-800-538-9552 (TTY/TDD: 1-866-363-2883) Fax updates to 1-800-336-4416 (Primary) or 1-502-335-9980 (Alternate) Mail updates to: Please be advised that while we try to cover every possible scenario below, there may be situations that are unique, or the information provided is not clear to you. Monday - Thursday: 0700-1600 (Closed for lunch 1145-1300) Office hours, appointment information, ID issuance, list of acceptable identity documents, and other information can be found on our DEERS Information Flyer. Sponsors requesting to add their parents/parents-in-law, stepparents and parents-by-adoption, must contact the Defense Finance and Accounting Service (DFAS) for their respective service branch, as follows: US Navy: DFAS-CL/PMMACB, Dependency Claims Branch, 1240 E. Ninth Street, Cleveland, OH 44199-5500, telephone (216) 522-5567. End of Active Service (EAS)/Discharge: DD Form 214 (Member 4) DMDC Information Fax Numbers: 800-336-4416 and 502-335-9980. Your feedback will help us maintain the quality of excellence you expect. Walk Ins are welcome on a first come first serve basis. . NOTE: A valid power of attorney is acceptable when sponsor is not present to sign for a family members ID card application. TriCare Young Adult Program If you are interested in submitting an Interactive Customer Evaluation (ICE) concerning your visit to the ID Card Center, click here. ID Card Office Locator & Appointments All Military Installations have begun scanning ID cards for Base access. For all other situations we understand the original promotion warrant takes time to receive for certain ranks. Louisiana Public Affairs Office 6400 St. Claude Ave. New Orleans, LA 70117 Contact Us. Update ID Cards, DEERs & Awards/Decorations/Appointments US Coast Guard: (refer to AFI 36-3026 IP, pages 177-178). For the majority of CAC holders (Military and DoD Civilian), your sponsor will be an authoritative data feed from your Human Resources department. The ID Card Center in Building 59 may be contacted by phone at 910-451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at 910-440-2061. Click on the link (you can also access appointment website from your mobile phone) 2. Retiree ID Cards The Defense Enrollment Eligibility Reporting System (DEERS)/Real-time Automated Personnel Identification System (RAPIDS) Office provides services for . If the sponsor cannot be present with their dependents during the issue of their ID cards, a verified or notarized original copy of the DD Form 1172 is required. Contact the DMDC Support Center (DSC) User Help Desk at 1-800-477-8227. Upon arrival, notify service counter about each scheduled appointment. This requirement includes all dependent and retiree ID cards. Hours of Operation: 8:00 am - 8:00 pm Eastern Standard Time, Monday - Friday, excluding federal holidays. IDs no longer acceptable The following information provided is to assist you in scheduling and receiving services provided by the Camp Lejeune ID Card Center under normal circumstances IAW DoD and MCIEAST-MCB policies and regulations. You must be registered in the Defense Enrollment Eligibility Reporting System (DEERS). Program information. POC: (760) 830-7455 If an expected graduation date is not provided, then the date listed on the letter will be used. HQ MFR DEERS/RAPIDS Center 2000 Opelousas Ave Rm. This informationis completedby the UnitSecurity Manager, not the DEERS/ID Card Center. Eligibility - AFID cards are issued to Active Duty, Reserves, Retirees, Dependents (10 years of age or older unless dependent is not residing with sponsor), and 100% Disabled Veterans (DVA) from all military services; DVA sponsors MUST have their letter of entitlement issued by the Department of Veterans Affairs. If you currently hold an older ID with the SSN printed, it may not scan properly and will be confiscated. Retirements & Separations: 99FSS.FSPD.Retirments-Sepations@us.af.mil Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3 and ensure your end date is correct. MCC: JBJ Staff Non-Commissioned Officer Academy (Sgts Course) How to Update DEERS Adding or Removing Family Members Only sponsors can add or remove family members: Go to a local ID card office. Your patience is greatly appreciated. Hickam Joint Base Pearl Harbor ID Card/DEERS Appointments Available, M-F: 0800-1530 Self-schedule your ID appointment at: https://idco.dmdc.osd.mil/idco/#/ . All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse. If you have a confirmed appointment, and cannot make it for any reason, you will need to cancel it through that website. Walk-ins: Monday through Friday 0800-1200. The TFSC can be reached at 1-800-525-0102 (toll free and available 24 hours a day, except on 4th of July, Thanksgiving, Christmas and New Years Day), DSN 665-5000 (available 24 hours every day for active duty), or DSN 926-6528 (available 4 a.m. to 4 p.m. Eastern Time for Guard and Reserve members). Purpose: ID Card Office Online is a self-service application that allows Service Members, DoD Civilians, Contractors, and Retirees to accomplish personnel functions online to minimize in-person at a RAPIDS ID Card Office. They are open 24 hours a day, 7 days a week. Check out and Check in is conducted throughout the day. This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID cards. JBSA-Randolph:550 D Street East. An official website of the United States government. JBSA-Fort Sam Houston: The front expiration date will now reflect the date of the end of Tricare/Begin date of Tricare for Life. For first time DoD 100% DAV ID issuance the following documents are required: DD214, VA Commissary/Exchange/MWR Award Letter, State or Federal Government Issued Photo ID and Social Security Card. All documents must be original or certified true by the custodian of the original document. Contact the document issuing facility to obtain authentication certification. We are closed for lunch from 12:00-1:00 p.m. however, we may close our doors at 11:40 a.m. to ensure we are able to process customers currently waiting. You can also write to us at: 400 Gigling Rd Seaside, CA 93955-6771. Even with scheduled appointments, some customers may experience a wait due to a high volume of customers, system outages/processing, and complexity of service. Best ID renewal experience we have had in years. Please bring original signed promotion warrant to update DEERS/RAPIDS. Did you know you can renew your ID Card online? Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. Hyperlinks and the information contained within do not constitute an endorsement by the DoD. Secondary: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC) . If you are not in or updaed in DEERS we cannot process your CAC. Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/. Instructions for scheduling on-line appointments with DEERS/ID: 1. 5000 Series: Administration and Management, 11000 Series: Facilities and Activities Ashore, Civilian Awards, Retirements & Recognition, Natural Resources & Environmental Affairs, Continuous Process Improvement (CPI)/Lean Six Sigma, Interactive Customer Evaluation (ICE) Account Management, Sexual Assault Contact Information and Resources. More Info. Customers with confirmed appointments are seen before all walk-in customers, who are then seen in order of sign in. 703-784-1488, Head of Facility A properly verified and signed DD Form 1172-2 is required for all dependent enrollments/changes and dependent ID card issuance. In order to mitigate the spread of COVID-19 and the flu; we ask that our customers practice social distancing and avoid coming in when sick. As a reminder, DEERS/IDCC does not handle questions with regard to TRICARE. Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open on Fridays from 7:30 a.m. to 3:15 p.m. for appointments. Lost, Missing, Destroyed, Confiscated or Stolen CAC, 1172-2 Form for Dependent ID Card Issuance/Renewal, Disabled American Veteran 100% - DEERS Enrollment, Age 21 to 25 Child and/or Step-Child - ID Issuance/Renewal, Medically Incapacitated Child - DEERS Enrollment & ID Issuance, Adoption/Pre-Adoption of a Child - DEERS Enrollment, Unremarried/Unmarried Former Spouses & Unremarried/Unmarried Abused Spouses, Hosted by Defense Media Activity - WEB.mil. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. Friday: 0700-1500 (Closed for lunch 1145-1300). Nina was very friendly and helpful. A New Enrollments make appointment. Provide assistance to active duty personnel within Headquarters Battalion and civil service personnel APF or NAF assigned to MAGTFTC. ALL Sponsors, Spouses, and Dependent Children OVER 18 must have two UNEXPIRED forms of ID to receive a new ID card. Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. Schedule a USID Card Appointment Remote ID Card. Go to the RAPIDS Appointment Scheduler Website by clicking on Link below, or by going to www.Google.Com then typing: RAPIDS Appointment Scheduler in the search box. Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve and retired service members, service member families, and civilian and contractor employees. *Center is closed on weekends and all Federal holidays, Upcoming Events -- Please be advised that there will be no walk-in or appointment services on these dates, 25 November-Office Closure (Day After Thanksgiving), 13 Dec- DCSA NEX Support (0700 to 1000, services available after 1000). Please ensure you have sent the following: two supporting forms of unexpired identification, any additional required supporting documentation, Hosted by Defense Media Activity - WEB.mil. ID Cards / DEERS Address 650 Monroe Ave | Room 123 | Ft Eustis, VA 23604 ID Card Office Phone Numbers: (757) 878-0948 or (757) 878-2564 For Appointments: Rapids ID Card Office Online: https://idco.dmdc.osd.mil/idco/#/ Walk-in Hours: Mon: 0930 - 1500 Tue: 0930 - 1500 Wed: 0830 - 1500 Thur: 0930 - 1500 Fri: 0930 - 1500 No federal endorsement of sponsors or advertisers intended. Assistance can also be obtained through your parent Civilian and/or Military Personnel offices or by calling (910) 451-2727.

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