It can be a cause for much anxiety but the CQC fit and proper person interview need not be the significant hurdle it seems in your dream to become a registered manager.Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service.This is usually in the form of a face-to-face interview. Being a registered manager with CQC. I interviewed at Care Quality Commission (London, England) in Sept 2018. But opting out of some of these cookies may affect your browsing experience. Prepare ideas on how you performed in these projects and how you will apply what you learned. Find out more or enjoy a FREE trial of our CQC management system to see how QCS can help you save time, stay compliant and improve standards: Register for a free trial here: www.qcs.co.uk, Or Call one of our Compliance Advisors now on 0207 138 3078 or email: [emailprotected], Registration under the Health and Social Care Act 2008, Guide to the application process - Guidance for new registered managers, URL:http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, Step-by-step guide to applying as a new registered manager, Strengthening corporate accountability in health and social care: A consultation, URL:https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf. Online application form focussing on employment history and a personal statement. Presentation: In your role as an inspector, how would you demonstrate CQC's core values to your colleagues, stakeholders and providers. CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. What was the action planning and learning from these? Much of this assessment process is subjective; its not a test to complete X questions in Y minutes, so there are no hard and fast rules. To find out more about how the CQC inspection process has been affected by the Covid-19 pandemic, read the full statement on their Covid response. Can you evidence documents, DBS checks, right to work checks, certifications, training records, policies and reporting for CQC inspectors? The Natural Choice for Bespoke Healthcare Compliance 01244 445025Enquiries@cqc-compliance.com, Upcoming webinar from CQC Compliance 'CQC New Strategy - 10 Tips to Remain Compliant from a CQC Inspector'. ASC-WDS also gives users the option to share some of their data with CQC. Role snapshot: The candidate appointed will work with adult service users with a range of complex neurological conditions such as acquired brain injury and spinal injury. Sed hendrerit felis lacinia risus iaculis feugiat. The interview usually lasts for about 30 minutes but can be longer. Ensure staff have good stories to tell ahead of the visit. Get Band 7 Interview Questions with Expert Answers with InterviewGold. Quality Compliance Systems (QCS) offers a unique approach to CQC Compliance with an online based service specifically tailored to the individual needs of your organisation. Given one point of contact but they were on the interviewing panel which seemed inappropriate, wanted to speak to a person undertaking the same role but wasnt allowed(I asked). Quisque ut dictum ex, finibus lacinia eros. Everyone I spoke to was lovely but there was a lack of clarity in the job requirements that wasted time on both sides. Surprised that CQC didn't check the advert. My interviewer made me feel relaxed and at ease. Care providers should use this comprehensive CQC inspection checklist to adequately prepare and make necessary changes before the CQC inspector's visit. Nulla congue libero eu libero efficitur, non fringilla dolor ultricies. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN, CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD. Our introduction to CQC training covers all the key areas that need to be addressed to comply with CQC Fundamental Standards, Key lines of enquiry, six population groups, evidence for pre-inspection, inspection day, and post inspection. The process took 6 weeks. Interview date: 29/03/2023; 30 Hours/Week; . They do this by inspecting and rating care services, and by investigating complaints about care services. They were . The process took 3 weeks. TIP #4 - There will be a number of situational, hypothetical and personality-type interview questions . Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the Loving Father, you know my future. COVID-19: the light at the end of the tunnel. This is needed for each of the eight well-led KLoEs and it must be accurate good or not so good! If your ASC-WDS account is up to date, youll be able to find all this information in one place. Morbi in massa accumsan, congue felis non, accumsan ante. Preparing for a CQC inspection is not a memory test but equally, it is good to be reminded of your achievements as well as the things that require further attention. With the support of our software, hiring, credentialling and on-boarding of new staff will become a walk in the park. Didn't make me feel at ease at all, something I always make a conscious effort to do when I am on the other side. In nursing, as in most professions, proper preparation is vital to getting the job and here are . As senior leaders, you must be honest about challenges as well as success areas in your trust. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) However, the CQC are still monitoring services in other ways, and responding to feedback and complaints as necessary. Group VAT no. . This threw me somewhat as, due to the lack of any real development opportunities within the organisation, some of my best examples, which I'd practised for the interview, are from several years ago. HR and recruitment and retention guidance, Looking after yourself and your colleagues, Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding, Social Care Day of Remembrance and Reflection - 17 March 2022, Being prepared for CQC inspection (Advanced), Developing new managers and deputies guide, Case studies: progressing into management, Community - Asset and strength based approaches, Social Care Workforce Race Equality Standard, Webinars to support leaders and managers from diverse backgrounds, Workforce planning, transformation and commissioning, Strategic workforce planning, shaping and commissioning, Person centred and community-based working - strength based approaches, Delegated healthcare interventions guide for social care employers and managers, Delegated healthcare interventions guide for care workers, Funded recruitment and development initiatives, Meeting and supporting winter staffing needs, Top tips for adult social care workforce retention, Inclusive and effective workforce planning, Recruiting and retaining staff from overseas, Safe and fair recruitment - gathering information, Valuable conversations: conversations that count seminar, Employers, organisation and training providers, Principles of Commissioning for Wellbeing Level 5 Qualification, Do Not Attempt Cardiopulmonary Resuscitation (DNACPR), e-End of Life Care for All (e-ELCA) eLearning programme, Supporting people with challenging or distressed behaviour, Supporting people with everyday technology, Person-centred approaches in health and care, Supporting people with COVID-19 challenges, Supporting sector bodies with workforce intelligence, Deployment of registered nursing associates, Quality assurance and continuous improvement, Post-qualifying standards supervisors pathway, AMHP workforce plan and service standards, Equality and diversity in mental health social work, New partnerships and integration models between health and social work, Social Work for Better Mental Health programme, The Community Mental Health Framework for Adults and Older Adults, The Independent Review of the Mental Health Act, Being prepared for CQC inspection (advanced). The post holder will join a well-established MDT . Guidance for providers. Fortunately, the CQC has issued comprehensive guidance on how to prepare for an inspection, detailing the documentation youll be required to produce when youre inspected, and suggestions for how to demonstrate that the CQCs Fundamental Standards are being met. Prepare for the interview. Contacted by the HR dept. Manager & Nominated Individual CQC Interview Preparation. Tight to complete in time frame but not too bad. A shame really that they are prepared to waste the time of external candidates when they could just have initially advertised the job internally. However, in practice the interview can be as short as half an hour and typically lasts an hour. Trust the Lord Prayer. After the inspection but before the well-led. But brushing up on the name(s) of relevant pieces of legislation is a minimum as is understanding their purpose and an overview of the content.The same is true for compliance requirements. The Wessex document still references the 'old . Comprehensive inspections will address all aspects covered in the CQCs Fundamental Standards. Part 1 of the Act establishes the Care Quality Commission ("the Commission") and provides for the registration of persons . The CQC inspector might also ask questions about the information you have already submitted as part of your application. If you here within the time scales just call them and they will respond with answer. I got an Interview on the 8th of December 2022 at 10.30am with Daniel and Rachel, and I first do the job application and then here comes a interview after that I will see if they will call me if I got the job or not. The Care Quality Commission (CQC) is an independent body for regulating health and social care standards in England. This field is for validation purposes and should be left unchanged. Last You can expect to provide assurance that the registered manager is: Our website links to a very helpful documentdeveloped by our colleagues at Wessex LMC to help registered managers prepare for the interview, including some potential questions you may be asked. In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Type of questions 3. 9. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. They did accidentally send me the wrong assessment at first, I had to call them to correct it. Any reasonable adjustments for interview. Do they have a common voice? Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! The CQC want to be sure that you are the right person. Consider individual coaching and preparation for directors and other senior managers who will be interviewed. We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. A turgid experience. Anyway, I knew I hadn't got the job before the interview was over. Scheduled (planned in advance by the CQC, but, Responsive (in response to a specific concern in relation to the service) or, Themed (in which the CQC looks at a particular area (for example, dignity and nutrition in NHS hospitals) in a variety of settings across the sector.. It is advisable to ensure all policies reference the practice as named on their CQC registration, e.g. The CQC is the government body that monitors, inspects and regulates all UK-based health and social care services, to ensure that minimum standards of quality and safety are met at all times, for the good of patients and service users., This means that all NHS trusts, independent hospitals, GP practices, walk-in-centres, residential and nursing homes, home and social care providers, dentists, ambulances and mental health services in England are subject to regular CQC inspections. Collect examples of good practice. Describe a time you demonstrated leadership skills at work. Register for Free: Session 1 - Weds 22nd June at 2:30pmor Session 2 - Thurs 23rd June 2:30pm, Support for Primary and Acute Services A Guide to Acing Your Interview and Negotiating Your Job Offer. Perhaps unsurprisingly, despite presentations trying to persuade staff in lower grades that this new role has a development path to be come an inspector for those who want it, not enough people applied by the first cut off date and so this was extended from December until after Christmas, meaning I didn't know if I'd passed the sift for a few weeks after I'd expected to. This situation may not last indefinitely. Clearly, such an undertaking is not to be taken lightly. If you agree, CQC use the information as part of their suite of intelligence to help inform their smarter monitoring approach. UNDERSTANDING CQC WORKSHOP General Guidance. It [] What does everyone think about working in LTC? By continuing to browse this website you accept the use of cookies, Opening Hours Our CQC Registration service is designed to takeaway all the stress, we will do your Provider & Registered Manager Applications and prepare you for Interview. . This cookie is set by GDPR Cookie Consent plugin. The guidance changes from time to time so ensure you have accessed the most recent version.Will I need a detailed knowledge of legislation and CQC compliance?It would be unrealistic to expect applicants to be able to recite health and social care legislation in depth. For GP and dental service providers there are no mandatory qualifications for registered manager. This has resulted in a CQC management shake-up, new appointments and increased recruitment. Your background, particularly in relation to delivering services, Your experience in the health and social care sector, Your motivations in becoming a registered manager, Your personal values in delivering effective services, Not only to delivery of care and health services, but also HR, health and safety, quality assurance, safeguarding, recruitment, training and disciplinary processes. Well break down exactly what the CQC is, what theyre looking for when they carry out an inspection, and tips - including essential checklists - to help you sail through the process. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. I looked and there was 1 post about that 1 post. The data we collect in ASC-WDS can also help you complete your Provider Information Return (PIR). Nullam auctor euismod nunc, non ornare lectus fringilla id. It is unlikely that detailed knowledge of legislation will be required; an understanding of how legislation relates to CQC compliance requirements is advisable, including the name of the legislative instrument or Act. Describe a written technical report or presentation you had to complete. Chester Office Learn about the cookies we use on our website here. Written assessment was a scenario with questions. In Newcastle and provided with location details for interview etc. Interview started 20 mins late. Nulla congue libero eu libero efficitur, non fringilla dolor ultricies. They may also be held on-site at the service providers premises or on the telephone if this is appropriate. The CQC publishes its insight reports on your trust and shares this with you. Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. A question about how I'd improved a process. It pays to remind colleagues of what they have achieved. 1. Hi, new here. Phasellus aliquet sapien ut libero mollis, sit amet fringilla augue bibendum. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . Good managerial or supervisory skills are readily transferable from other sectors as long as they are tempered with some experience of the care sector. Study the last CQC report about your trust. CQC Registration Support Interview process was good. Do your staff understand their responsibilities and how well can they link their work back to current guidelines and best practices? The aims and objectives of the service provider in carrying on the regulated activity. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. . #GoodGovernance to support boards of public and third sector organisations for a fairer, better world with improved outcomes for people. Control and Management of expenditure and budget. Interview started 20 mins late. ensure all premises and equipment are clean, secure, suitable and used properly. Quality of Delivery Administrator Role (1), interview process at Care Quality Commission. Skills for Care Ltd, West Gate, Grace Street, Leeds, LS1 2RP. Why is it important for this role. Share it and improve it with several iterations. Company name Email* The outcome of an unsuccessful application process is given as a Notice of proposal to refuse registration, or as a Notice of proposal to register with conditions. Ensure that you have completed the must and should do actions from the last inspection. In this article, we list common quantitative analyst interview questions and provide some sample answers that . Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. Its also important to ensure that staff have good stories and information to share with inspectors. Level 2-3 Diplomas in Health and Social Care qualify holders for non-managerial roles and are a stepping stone to the higher qualification. We specialise in fast-tracking new applications so that you achieve your CQC registration as quickly as possible. You have to state what you think the priorities should be. Your goal is to start a conversation that will help you learn about their knowledge of project management as a discipline, including related tools, reports, and processes. This Q&A guide helps provide you with an indication of what to expect and offers hints and tips to help you thoroughly prepare for a CQC interview. Should I be concerned that they will try to get rid of me now though? Talk about a time you had to have a difficult conversation with someone. Here's how to do just that: 1. Review the Job Description. What is the interview process like at Care Quality Commission? Ut tempor augue vitae ex aliquam, non imperdiet augue pellentesque. Mock CQC Inspection, Support for Adult Social Care Services Learn more about this module. London Office Do you think there is there a link between staffing and the ability to deliver safe, effective services? Received an offer but was unable to accept it as the post being offered was different from the job advertised. I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it! Tell me about the most challenging engineering project you've worked on. Learn everything you can about the company, the job, and the interview. Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service. Interview. Jul 2014 - Dec 20162 years 6 months. Demonstrating - managing risk and quality The CQC will assess all health and social care providers against their compliance with the CQCs Fundamental Standards. We are of the view the CQCs requirements on general practiceare onerous and disproportionate, however, their powers are enshrined in the Health and Social Care Act and getting it wrong can be hugely stressful and time-consuming for an individual practice. Thank youHCA Healthcare. Request a Callback with Our Specialist Team! Eventually I received an invitation for an interview. 7. What does this mean to you. This applies to the specific regulated . There is no score generated, nor a minimum threshold which must be achieved.The fit person interview is a competency-based one which aims to give the interviewer an overview of your knowledge, approach to providing care, support and treatment and to managing a service.Where are fit person interviews held?Under normal circumstances, you will be invited to attend the interview at a CQC regional office. I interviewed at Care Quality Commission (London, England) in Aug 2018. These tools can be helpful, but be warned: they are not officially ratified by the CQC, and the responsibility of ensuring that the CQCs Fundamental Standards are being met is solely that of the service provider. What We Offer. CQC compliance is a minefield, and an issue that keeps many service providers and HR professionals awake at night. Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. As an example, when an NHS Trust is being inspected, the inspection team can have up to 50 members, including clinical and other experts, services users and lay people. Safe? prepare a welcome pack for the inspectors, including the staff rota for the day and lead names on particular areas, eg infection control, cleanliness and safeguarding. I requested feedback, hoping to at least make sure this was a useful learning experience but for development received only two rather general points. Mock CQC Inspection. Acing a job interview has as much to do with the way you prepare as it does your poise and confidence in the interview chair.. You should spend the time leading up to your interview learning as much as you can about the company you're applying to, from the company's culture to the interview questions that are likely to be asked. Be ready with narratives about the improvement journey or difficulties you have encountered. Morbi in massa accumsan, congue felis non, accumsan ante. As they had a large number of people applicants I didn't receive my outcome for a fortnight. 2. All areas are important, however, dont just focus on the personalised care and support side of the services for which you will have responsibility; think about other areas too such as HR issues like recruitment, disciplinary procedures and training as well as important subjects such as safeguarding, health and safety and Quality Assurance. Nulla cursus dignissim molestie. Anonymous Interview Candidate in London, England, I applied online. Questions were to be answered fully using the star method was helpful, Anonymous Interview Candidate in Stratford, England, I applied online. if the practice is known as Dr XXXX and Partners and also The XXXX Health Centre make sure your policies reflect the practice as it is named on the CQC registration. Contacted by the HR dept. The CQC will ask whether your practice is: 1. I interviewed at Care Quality Commission (Stratford, England) in Nov 2021. Successful at that stage, I was offered an interview. The full name of the service provider and of any registered manager, together . Key Lines . I interviewed at Care Quality Commission (London, England) in Dec 2022. display the CQC registration in a public space in the practice and on your website. February 12, 2011 chellemaca Leave a comment Go to comments. It will offer valuable insight into some of the likely focus of the forthcoming inspection.

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