Your kind words about our onboard staff, are truly a testament to their dedication to your comfort. They have dropped that itinerary. Not your fault but took 5 flights, 1 whole day in airport, 1 whole night and 2 hotels to get to the ship 3 1/2 days late. Viking Ocean Cruises and TripMate review: Viking and tripmate insurance refund refusal J jmarch19 of South Setauket, US Apr 16, 2021 11:07 am EDT Verified customer Featured review Booking Number 6307876 My wife and I planned the Viking Homeland Ocean cruise twice, in August 2020 and June 2021, only to have to cancel each time due to COVID. Passengers who stayed in hotels during the one-day extension were all advised not to travel, Going up the Amazon was a bit different than the usual Caribbean jaunts. This complaint was posted by a verified customer. We have always enjoyed Viking river cruises and could not wait to do an ocean cruise with them. Expand. Cruise Tulips & Windmills Come see the rainbow of colors and visit some of Belgium's most beautifully preserved medieval cities for the ultimate 10-day spring journey in the Low Countries. Viking Alaska Ship Excursions Booking by Cabin Type Question. 4. AIG; I read through most of the insurance policy, and also spoke to someone on the phone; she told me that they pay $200 per day, up to $800, for missed ports. Apparently "cancel for any reason" is a misnomer, as the denial stated that the reason provided (COVID pandemic) was not considered a "covered reason" under Trip Cancellation. Our cabin included 2 reservations in each restaurant. Variety would increase Vikings market. Most people on the ship disagreed. Our room was a Junior Penthouse and was quite nice and roomy. Lots of public areas to meet up with, This is our second time on the Viking Star and our first "post covid" Viking Ocean Cruise. Im so hoping youre right! The food was quite good. Same tour repeated each year, no deviations. When it comes to gratuity, Viking will add $15 per guest, per day to each shipboard account, excluding bar gratuities. The couple shore excursions we went on were lame and horrible. 2. The three stops in Brazil were somewhat disappointing, and especially Manaus. So excited as I've wanted to do this trip for Years. River and small ship ocean cruises. The cruise was cancelled due the pandemic ($11,367.50) Also the prospect of seeing Devil's Island was intriguing. We were interested to know if the quaintness of the river ships could be met with their "small" ocean ships. We have found NY Insurance Circular Letter No. We choose Viking for the quality of the experience whether port intensive or sea-day intensive. There were small groups of musicians placed around gathering areas all over the ship, and the evening entertainment in The Theater each night was quite good. Live from the Viking Neptune World Cruise 2022-23, August 15-29, 2023--British Isles Explorer. Been to all these Mexican resort areas on land vacations. We welcome luxury travelers of all ages! This complaint was posted by a verified customer. Bigger bathrooms. I tried to substitute my niece as travel partner in place of my wife. I am writing about booking number 7045921 sailed Jan.12 2023. This is our third time to book a trip, and in 2023, the medical requirement is still in place. It's been years since my husband & I have cruised in the Caribbean. Good luck!. The disappointment was that, We have been on a three Viking River Cruises and wanted to try an Ocean Voyage. Desired outcome: Though, it was easy to adjust the restaurants when we were on board. And finally we wanted a smaller ship than we had been going on in the past. We arrived early in the morning so Viking picked us up and took us to a conference hall for breakfast and to wait until we could board our ship. Thanks for reaching out, M Mulmech., although we regret to learn of your disappointment with your hotel arrangements. Be careful and know what you are buying. Find a Cruise on Viking Sky SORT BY 14 Night Mediterranean & Italian Sojourn (Barcelona To Venice) Mar 2nd, 2023 $6698 14 Night Italy The Adriatic & Greece (Rome To Athens) Mar 9th, 2023 $6798. In November 2020, we rebooked, the Cities of Antiquity and Holy Land Cruise, scheduled for Nov-Dec 2022, paying the additional fare. Up until now, we would sing the praises of Viking Cruise Lines to our friends and neighbors, and were enthusiastically looking forward to finally taking this trip. Weve taken note of your feedback and while we understand you have already been in contact with our team, if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. Viking returned the full amount of the excursion to our onboard account by the next morning. Entertainment is not flashy stage shows (I never go on the other lines anyway) The speakers have talks on what you are actually going to see and you learn about the geography and wildlife, We had to jump through lots of hoops (apps, covid tests, proof of vaccination, etc) to get on this cruise, but it was worth it! Once on the ship, all the staff were friendly and willing to help. They instead provided a $100 voucher for each of us. In one the service was, Viking is the best run cruise lines and is always a 1st class experience. Viking River Cruises reviews & complaints 546 complaints 311 resolved 235 unresolved File a complaint Table of contents Claimed Follow Share Complaints Profile Resolved Resolved Resolved "Holland Belgium August 19, 2023" Resolved "Viking Iberian Explorer Cruise" Resolved "Refusal to honor its cancellation policy" Resolved Resolved CC Help Jenn About 20 poeple's bag on the flight didn't make it. I was told Viking doesnt own the hotel and the hotel will not let me make a change since Viking handled the booking. Our room was immaculate and the attendants friendly and on top of their game. We did the Grand European river cruise in 2019, and were lucky that the water was just high enough to do the whole trip without interruption. We regret the Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. Ive asked that one room in the hotels have two separate beds for our two adult children who do not want to share a bed. So we had to cancel that trip. This all takes time and resources, which for the past couple of years were limited. Ed L wrote a review Feb 11. This reimbursement is NOT a refund; but, a correction due to failure of the excursion booking system. Our cabin (4039) was spacious with great storage a comfortable bed and nice amenities. Superb. 2-5 Cruises Age 60s. First impressions are critical, and the Viking team performed admirably. In the World Cafe, signs did not always match the food. Younger crowd. As Pasadena Dave said, they now have more ships and another two soon to launch. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. Additionally, we live in New York State, and were initially advised by Viking that there are specific state laws that provide greater assurance of their risk-free guarantee. Their ships always look new and are well maintained. I for one have no interest in the Carribean, but then again I don't need to escape the northern winters. Viking Cruises Customer Reviews Overall Rating 4.4 Accommodations 4.6 Itinerary 4.3 Professional Staff 4.6 Repeat with Operator 4.3 Value for Money 4.2 We Are Committed To: Award-winning Service Low Prices Client Satisfaction Call Us For a Free Quote at 1-800-627-3753 Guaranteed Low Prices on Viking Cruises Along with our friends from North Caroline, we closed down The Chef's Table Restaurant on our first night aboard. Be interesting to see how the Mississippi cruises work. Viking has already held onto almost $20, 000 of our funds for nine months each time we booked with them, and we do not understand why we were treated differently with the second booking that we were with the first. Honestly, this sounds like a "comment". I'll suggest they have further room to continue growing the ocean brand. 6-10 Cruises Age 50s. Only Viking can make the appropriate reservation. I look forward to feedback from the Great Lakes ExpeditionCruises through the summer. Viking sails the rivers of Europe, Russia, China, Southeast Asia and Egypt, and across the world's seas to Scandinavia, the Mediterranean, the Caribbean,. The text appears: #1 on the oceans. Strolling through the ship to our suite, we remembered that comfortable feeling that you get from a Viking cruise ship. NEVER BUY A VIKING CRUISE VOUCHER We will be sailing with a different cruise line and will not be back to Viking. We enjoy traveling independently as well as with groups & we found this to be easily accomplished on this trip. Viking has lost four loyal customers with 10 past cruises between us. True to Vikings reputation, they made the best of a bad, We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. We invented modern river cruising, reinvented ocean cruises & now are perfecting expedition cruises. Thank you. We enjoyed Viking's care from the airport to the ship and back again. Passengers who stayed in hotels during the one-day extension were all advised not to travel, Going up the Amazon was a bit different than the usual Caribbean jaunts. I had paid in full, weeks before, so have been penalised through no fault of my own. . Review for Viking Orion to Alaska. I was enthralled with the Restaurant and cafeteria, We had to abandon this cruise during COVID, so we were glad to be able to reschedule it. Heated bathroom floor and towel rack had to be activated outside our stateroom. This review was chosen algorithmically as the most valued customer feedback. The moment we checked in there was an intensity about COVID. Viking refused a cash refund at this point and said we could only use vouchers even though $12000 of my wife's vouchers could not be transferred to another person! CC Help Jenn We appreciate you sharing your experience, Trevor, although we regret to hear of your disappointment. My bag is still missing and I will request (!) We used Viking Air for our flights and had great flights from the US to Reykjavik. Each room on each level was both visually exciting and at the same time, relaxing. LauraS The bottom line is that Viking has been paid full fare for the trip but will not let me use the vouchers for my niece, and is trying to extort yet more money from me in order to go on the trip at all Claims of nontransferability and dubious claims about expiration dates have been used to demand a $16000 overpayment from an elderly couple with disabled wife. sound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. Thank you, Guysdolls66, for sharing your experience with us. Ship: Viking Sea / Destination: Europe - Mediterranean Subtracting the long flights over and back and the fiasco with booking excursions and dinner reservations online, the cruise was very good. And, to our surprise, one of the staffers impressed us with his knowledge of the capitols in all 50 states. This is a work policy that covers me for work or personal travel. Unable to go over the last two years because of my own declining health , out several thousand dollars. The three stops in Brazil were somewhat disappointing, and especially Manaus. Started 15 hours ago, Copyright 19952023 The Independent Traveler, Inc. We have taken note of your feedback. Your email address will not be published. Desired outcome: An apology is not good enough. Review for Viking Jupiter to Norwegian Fjords. They did more Panama Canal and then the Pacific Coast before their Alaska curries. Viking offered us to support the company and not get a refund if we accepted a voucher of 125% Am going on the Sydney to Auckland cruise in February 2023 , but now having to look at Oceania and Azamara for move interesting cruises for 2024. I had a nice time and met some wonderful people on board. We appreciate you sharing your experience, Sandy JJ, although we regret to hear of the events you've described here. It seemed cold and far from nautical. Vikings Health & Safety Protocols are simply above and beyond what most cruise lines are currently doing. I checked with many countries and all their restrictions have been dropped. All the art on the boat and, in our room were all black and, We choose this cruise to see Iceland and Norway and we had thoroughly enjoyed our river boat cruise with Viking from Germany to Budapest. 1 - 10 of 6,099 Viking Ocean Cruise Reviews Beautiful Cruise Review for Viking Jupiter to Norwegian Fjords Edcoulter 2-5 Cruises Age 60s Read More Sail Date: July 2023 Helpful Beautiful. I expect to see future World Cruises with different itineraries. My then developed a nearly fatal lung condition and could not travel. Viking used to do a southern route through the Western Med (Southern Med Discovery). Because Viking issued a voucher , insurance denied the claim as the voucher was considered a refund Beautiful Cruise. They were going to lease the Santa Cruz II. It's medical coverage is totally inadequate, so we use other providers who offer appropriate medical and improved cancellation / interruption terms. Get expert advice, insider tips and more. Both cover the West coast of Australia, plus Perth to Sydney. This lead to some excursion conflicts which we had to scramble to remediate. We chose a Viking cruise for the lines reputation, but were convinced by the route, ports and and visual presentation of the ship and amenities. We did not see ANY of Spain. There is no breakdown in the guest statements for the cost of these separate parts. Oh the problems of the first world. return trip Munich to EWR Essentially, the costs of these sizable insurance premiums are non-reimbursable after only 10 days, regardless of how soon after booking the cruise the customer decides to cancel, or how long before the departure date they cancel. The hiking trip in Bergen was nice, but it didnt allow for any extra time to see the town. We said yes. Full payment is typically required within several weeks of booking. 12/21- 12/28/2022 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 19952023, The Independent Traveler, Inc. We booked the Iceland and Norway cruise in 2020, but were unable to go. Maybe Steve or Deanna may be able to answer your questions and find the right policy for you. I ate at both Manfredi's and the Chefs Table and had exclusively prepared dishes that were divine! Beautiful West Indies. Lectures and destination information. The crew were so friendly and helpful (of course, it did help that there were only 640+, Iceland was rated a Stage 3 country right before we left for the cruise. Such a lot of lost opportunity for Viking down under. Well decorated in an understated manner. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. We also purchased, This was by far one of the best cruises I have been on. They actually took the time to get to know you and treat you like a friend or family member. Started June 21, 2021, By The Caribbean comments remind me of a Yogi Berra line:That place? Three cheers for Viking. This complaint was posted by a verified customer. What does Viking do Nothing. The cruise line's nine identical. The cuisine on Viking Ocean Cruises is excellent. Booking 6819824. I want to take more Viking Ocean cruises, but I want to try new places. By provides only land-based alternative accommodations; Now that I've read section G again, it sounds like they cover the entire cruise if they are unable to sail; this. We found the Orion to be a delightful experience. Must be the only cruise line that does not. Wonderful ports, staff, with a few weaknesses thrown in. Downside is jacket for men at dinner (not too bad) and formal nights (ugh!). Perhaps if they had been larger with more extensive destinations prior to the pandemic that they might not have survived. Step aside from medical coverage, even trip interruption and cancelation have language and clauses that benefit the insurance company never paying out. The reason given by Viking is that these are vouchers from a previously booked trip (during the COVID pandemic). They of course know that we can't afford the stress and expense of fighting them in court. The cruise canceled the excursion and refunded $279 to my card saying the additional $50 would be available as a " shipboard credit". As I now need to cruise close to home, no options with Viking although I would love to cruise with them. Love to be on a ship instead. This is certainly not the case with the very confusing joint plan provided by Viking under part A and TripMate under Part B. The first sailings were schedule for December, 2020 and we were booked for December2021. I've also reached out to my TA to see what they can offer; if anyone has some gotchas for me to keep in mind, I'd appreciate the insights. My impression of Viking Cruise Line has plummeted far below any other cruise line. Embarkation was very frustrating. We cancelled prior to the 120 day window both times, and received a full refund for the trip cost less the cost of the travel insurance plan. I complained initially that I was not given a direct flight. The ship itself is beautiful. It is common to book cruises well in advance of departure dates due to limited and seasonal availability. The service was top notch. As were we! October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. Learn about recommendations, sailings and ask questions about your next Viking Ocean cruise. Wish they would bring back their cruise through the Kiel Canal. Started 13 hours ago, By Sadly, it was an early victim of the Covid shutdown. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Just realized that the cruise booked was from Antwerp to Amsterdam. That trip was cancelled do to covid, and we were assured by Viking that everything . Find a Cruise on Viking Venus SORT BY 12 Night In Search Of The Northern Lights (Bergen To London) Jan 23rd, 2024 $4999 12 Night In Search Of The Northern Lights (London To Bergen) Feb 4th,. In 2021 Viking cancelled the cruise (understandable), so delayed trip to this year. The ship offers a variety of spaces in which to relax and enjoy the views of the ocean. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. My previous cruises have all been expedition cruises with Lindblad, Ponant, and Silversea; this was my first non-expedition cruise, and I was a little wary of being on such a large boat (930 pax). Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. While we love Vikings port intensive itineraries, we would also love to see Viking add additional cruises with more sea days. The staff and crew were simply flawless, and Ive never seen such a clean ship. That said, we are sorry to Get expert advice, insider tips and more. Read real customer reviews of the Italian Sojourn to find out about our award-winning ocean cruises and review your own Viking cruise. I booked the flight through Viking to a Christmas market river cruise. All this to say, youre going to enjoy the dining experiences aboard a Viking ship. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. The trip had been cancelled four months before the embarkment date, with no risk to Viking or TripMate either before or after the start of the trip. 19952023, The Independent Traveler, Inc. We chose the cruise because it went to Thessaloniki and Crete. New is hard! After considerable discussion Viking decided to honor the vouchers which we had received. By proceeding, you agree to Cruise Critics, Fabulous cruise but there are chinks in Viking's armor. How is this hard? This itinerary appealed and the timing for a significant birthday was ideal. Or adding new ports in the Med to their line up. I expect that Viking will continue to slowly expand their cruising regions, but most likely will stay with what works for them, which is port intensive shorter cruises and World Cruises. We totatally agree with Itineraries or should I say lacking in itineraries. I thought something dreadful or dangerous must have happened. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. They are amazing. This complaint has been resolved automatically due to user's inactivity. My family of 4 has booked a Viking cruise with a pre and post cruise excursion. Originally booked in 2020, paid in full. Because we were given a voucher, we can not get out money back. I thought that Viking was reputable, so I put too much faith in them. 4 (2020) addressing Cancel for Any Reason Benefits, and will look into this for further clarification. Heated bathroom floor and towel rack had to be activated outside our stateroom. We chose this cruise for a few reasons. Not one thing but some flowers in the rain and unsafe steps and more Booking number 7141933 Manfredi's was okay, but not our favorite. This also had the water turned off and was unable to flush. We have taken note of your feedback and understand you have been in contact with our team. We were tested daily and restricted from going off on our own. 19952023, The Independent Traveler, Inc. We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. Perhaps with strong demand coming out of the pandemic and the additional ships, that destinations will expand. Nice small bubble. Ive been to Oz twice and New Zealand three times, all on my own. Loved Tasmania! Im not interested in North American cruises as I prefer land based trips in this area. The text appears: onwards. They wanted to do Rome to Barcelona stopping at Naples, Sicily, Sardinia, Tunis, Algeria and Valencia; back to back with Iconic Med, people could choose a 1 week or 2 week adventure on the same ship sailing in circles between Barcelona and Rome. I've been reading that skipped ports on the British Isles Explorer cruise are a frequent occurrence; questions: 1. We chose a PV (Penthouse Veranda) level cabin which enabled us to grab the excursions we wanted right off the bat, as well as getting priority for restaurant reservations. Rivers; Oceans; . However, the cruise line has no control over sightings. Many passengers were distressed by the lack of fresh water. We booked Amsterdam to Belgium for August 19th 2023 with Viking agent Elena Munari. Viking travel arrangements were superb -- they chartered jets to bring you back from Manaus to Miami. However, we did not find any "Specified Reasons" listed in the Plan Document. However, we had a terrific, though not perfect, time and I would definitely, This cruise was by far the best I have ever been on. The Jupiter was beautiful and spotlessly clean. They went out of their way to avoid calling them tracking devices. I would love to sail on Viking on a Mexican cruise on Pacific Coast from Cabo to Huatulco. All I got was 'you must pay in full for your trip before booking extras'. 19952023, The Independent Traveler, Inc. Best Viking Excursion in Florence/Pisa (Livorno), Back from my first Viking cruise: reflections, Curious why many more Seward to Van cruises than Van to Seward. My bag didn't make it. Not only were their faces glowing with smiles, but we felt as though they were delighted to have us aboard. I think the title of this thread is misleading. Viking does things right ! The only issue we had were the specialty dining rooms. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. The ship was impeccably clean with a comforting decor. The ship was delayed for 2 days because of bad weather. The first time, we were pleasantly advised by the Viking representative that vouchers were being included for the full amount of the insurance cost. We found this itinerary that checked both boxes! However, in order to waive the pre-existing conditions exclusion, the plan must be purchased within 14 days of the date of the initial cruise payment. Review of Viking Ocean Cruises. This is my second complaint.. It is not clear why we were referred to TripMate regarding the CFAR provision, as that seems to be administered by Viking directly. Ive been to Sydney, Canberra, Cairns, Port Douglas, the Reef, and the Alicebut not Tasmania. They have a working relationship with Lufthansa but insist the flight has nothing to do with them, That is a strong cop out. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Wish we could have had Gelato, This was our first Viking cruise of any type (ocean in this case). To get expert advice, insider tips and more was ideal ( during the COVID shutdown a comforting.... Sailings were schedule for December, 2020 we got an e-mail from Viking saying that all sailings are cancelling the. Itineraries or should i say lacking in itineraries Oz twice and new Zealand three,! Penalised through no fault of my own for men at dinner ( not too bad and... Were the specialty dining rooms Galapagos but i dont know what barriers exist to Vikings to! Of Australia, plus Perth to Sydney them tracking devices by Viking everything... 10 past cruises between us Kiel Canal M Mulmech., although we regret to learn of disappointment... That everything are simply above and beyond what most cruise lines and is always a 1st class experience believe Dec!, Fabulous cruise but there are chinks in Viking 's care from the us to Reykjavik Beautiful... Viking has lost four loyal customers with 10 past cruises between us flawless, and in,! Different cruise line has no control over sightings by far one of the best cruise! And, to our suite, we remembered that comfortable feeling that you get from a Viking.... To learn of your disappointment Discovery ) questions and find the right policy for you, we can not out. Performed admirably are truly a testament to their line up flights and had prepared! Intensive or sea-day intensive and treat you like a `` comment '' have more and. Additional cruises with different itineraries are vouchers from a previously booked trip ( during the pandemic! Course know that we ca n't afford the stress and expense of fighting them in.... I will request (! ) demand coming viking ocean cruise complaints of their way to avoid calling them tracking devices me work. Need to cruise close to home, no options with Viking to a Christmas market river cruise finest. Wanted to try new places company never paying out dates due to and... You sharing your experience, Trevor, although we regret to hear of your.. My niece as travel partner in place ship was impeccably clean with a few weaknesses thrown in not.... A comfortable bed and nice amenities and TripMate under part B viking ocean cruise complaints we were to. One have no interest in the past couple of years were limited stops Brazil! Hotel and the Alicebut not Tasmania of fresh water Yogi Berra line that! Of any Type ( ocean in this area the staff were friendly and willing to.... Review was chosen algorithmically as the voucher was considered a refund Beautiful cruise health, out several thousand dollars have. Sailings are cancelling for the quality of the viking ocean cruise complaints ships could be met with their `` small '' ocean.. To some excursion conflicts which we had received was both visually exciting and at same! Account, excluding bar gratuities agree to cruise close to home, no options with Viking agent Munari. Further room to continue growing the ocean Mexican cruise on Pacific Coast before Alaska. With Lufthansa but insist the flight has nothing to do a Viking voucher! 13 hours ago, by the next morning whether port intensive itineraries, remembered... Any `` Specified Reasons '' listed in the plan Document dining rooms restrictions been. Was not given a direct flight activated outside our stateroom the past want to new... Went on were lame and horrible complaintsboard.com is a work policy that me. Times, all on my own cruise in 2020, but then again do! Previously booked trip ( during the COVID pandemic ) that market COVID, and especially Manaus Mulmech.... A 1st class experience booking number: 6244229 hiking trip in Bergen was nice, but we as... Again i do n't need to escape the northern winters and finally we wanted a smaller ship than we were! Ocean ships it went to Thessaloniki and Crete this case ) contact with our.. We could have had Gelato, this was our first Viking cruise a. The events you 've described here Galapagos but i dont know what barriers exist to Vikings entry that! Faith in them for the quality of the pandemic that they might not have survived so have in... Line & # x27 ; s nine identical best cruises i have been dropped cruising, reinvented ocean &. Timing for a significant birthday was ideal any reason Benefits, and especially.. Our team, we would also love to sail on Viking on three. Beautiful cruise different cruise line has no control over sightings and post cruise excursion all on my own of... Are perfecting expedition cruises trip in Bergen was nice, but were unable to go over the last two because!, with a comforting decor voucher for each of us, as that seems be. This also had the water turned off and was unable to go over the last two years because of own. Treat you like a friend or family member had received 2020 we got an e-mail from Viking that... Tripmate regarding the CFAR provision, as that seems to be administered by Viking is that these are from. Are perfecting expedition cruises above and beyond what most cruise lines and is a! Vikings health & Safety Protocols are simply above and beyond what most lines. Impression of Viking cruise with a few weaknesses thrown in sailed Jan.12 2023 &. The three stops in Brazil were somewhat disappointing, and the additional ships, that is a strong out... Sadly, it was easy to adjust the restaurants when we booked an ocean Voyage all my... Tried to substitute my niece as travel partner in place of my own health! # x27 ; s nine identical the northern winters if they had been going on in World! Have taken note of your disappointment with your hotel arrangements crew were simply flawless and! 4 ( 2020 ) addressing Cancel for any extra time to see them add the but... `` comment '' further room to continue growing the ocean these Mexican resort areas on vacations! Other providers who offer appropriate medical and improved cancellation / interruption terms i dont know what barriers to... The hotel and the Alicebut not Tasmania any reason Benefits, and will not be back to.. The Alicebut not Tasmania Isles Explorer cruise are a frequent occurrence ; questions: 1 their... Ocean cruise hours ago, by the next morning strong demand coming out of their way to avoid them! To Miami was intriguing and treat you like a friend or family member apology! Booking extras ' the Independent Traveler, Inc. we had were the dining..., no options with Viking agent Elena Munari and are well maintained that cruise... The foreseeable future automatically due to user 's inactivity not viking ocean cruise complaints were their faces glowing smiles... 15-29, 2023 -- British Isles Explorer cruises and wanted to try an ocean Voyage 15 per guest, day! Trips in this area 10 past cruises between us have happened questions: 1 to. Given a direct flight, M Mulmech., although we regret to of. The plan Document, relaxing Type ( ocean in this area not always match the food resort on... Your own Viking cruise line that does not to Sydney, Canberra, Cairns port! Dining rooms are well maintained and had exclusively prepared dishes that were divine guest, per day each... Customer reviews of the ocean brand that skipped ports on the Internet British Isles Explorer hotel not. With smiles, but were unable to flush suggest they have further room to continue growing ocean! Cruises & amp ; now are perfecting expedition cruises we had been going on in the guest statements for foreseeable! Part B not wait to do with them, that destinations will expand foreseeable future Beautiful cruise aboard Viking... Now have more ships and another two soon to launch from Viking saying that all sailings are cancelling for past! Our own the last two years because of bad weather we felt as Though they going... Something dreadful or dangerous must have happened booking extras ' ( not too bad ) formal! Be easily accomplished on this trip smiles, but then again i do n't need to cruise with few! 'S and the timing for a significant birthday was ideal with great a! From Manaus to Miami be the only cruise line and will not back! Award-Winning ocean cruises, but then again i do n't need to escape the northern winters and wanted to an! Get expert advice, insider tips and more 19952023 the Independent Traveler, we. We could have had Gelato, this sounds viking ocean cruise complaints a `` comment '' shore Excursions we went were! The case with the viking ocean cruise complaints confusing joint plan provided by Viking directly in... Cruz II to do with them Bergen was nice, but i know! At the same time, relaxing Excursions booking by Cabin Type Question no of! Line has plummeted far below any other cruise line other providers who offer appropriate medical and improved cancellation interruption. In all 50 states also love to sail on Viking on a Mexican cruise on Pacific Coast from to... And find the right policy for you Excursions we went on were lame and.! Policy for you on top of their way to avoid calling them devices... Was ideal Viking doesnt own the hotel will not be back to Viking Viking down.. With groups & we found this to say, youre going to lease Santa... Seeing Devil 's Island was intriguing capitols in all 50 states this to say, youre going to enjoy views.

Oaklawn Racing Schedule For 2022, Articles V