[1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. Founded in 2010 and headquartered in Kansas City, Swappa is a peer-to-peer marketplace for selling and buying used electronics. Usually, this will be by email. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). But note that you can only list electronics in good working condition. What states require marketplace facilitator taxes? Wearables smart watches and google glasses. Disclosure: This site contains affiliate links to other sites. Leave the Archive. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. The device you sell on Swappa should be fully functional and must be in good condition. Yeah, unfortunately all private market platforms are overrun with users that make it a subpar experience (scammers, resellers, etc). buy with confidence. After your device is sold, you are responsible for shipping the item to your buyer. Just be sure to provide a link to the listing when doing so. We have a Every product has listing requirements and an approval process to ensure confident shopping. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. In some cases, however, the merchant may need to take action. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. I would prefer not using PayPal at all if that happens and leave the account with a negative balance. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. What states require marketplace facilitator taxes? When banks receive an authorisation request, they will often show the transaction on the persons account. If you have a minute can dm you a few questions about selling phones on the private market. What could be another reason that this buyers payment would be held? The other transaction completed right away. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. And payment is delivered before you ship. After youve selected and priced your device, its time to write a headline and a short description of your item. What are the requirements for product condition categories on Swappa? Not all PayPal payments can be canceled. Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. Swappa is a safe and recommended platform for selling items online. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. How and when do I get paid through the Swappa Trade-In Program? Swappa doesnt charge you any fees to sell items on its platform. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. In addition, Gazelle focuses on selling used tablets and phones compared to Swapp, which focuses on selling tech items. buyers and sellers each pay a small 3% fee. On average, we find a new Swappa coupon code every 5 days. I'm not a huge fan of having to pay an extra $10-15 in fees just because someone overseas decided to buy my device. Our most recent Swappa promo code was added on Feb 18, 2023. You can also contact support and moderation staff 24/7 via email or phone for quick answers. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. eBay is the largest marketplace for selling and buying used stuff including your electronics online. Swappa's typical response time for help requests is around 20 minutes The companys moderators monitor things to ensure listings meet its strict quality criteria. Check PayPal's status and see if it says it is "ok to ship now" or not. Swappa has fantastic support and we're quick to answer questions! Reddit and its partners use cookies and similar technologies to provide you with a better experience. They simply need to connect to banks for the actual transfer of funds. When your device sells, cash gets deposited into your PayPal account quickly. Swappas support team works around the clock to prevent any fraud and keep scammers out. Go to Activity, select the payment,. Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Buyers pay a small marketplace fee added to the asking price when a listing is purchased. The company was founded over 10 years ago in Kansas City. Do you have Personal account or a Business account ?? This will minimise the risk of an important email being sent to spam. I have successfully defeated assholes that try that shit. Seems like the last 5 times I've tried to sell a phone someone from overseas has tried to buy it. will a blacklisted phone work in mexico. I got scammed sending to a forwarding address. buyer payment still pending should i be worried. This means that you will be on the hook for PayPal fees (as we mentioned above). All in all not too. Press J to jump to the feed. I don't trust this buyer at all. As a merchant, for the most part, you will also leave pending payments to run their natural course. If you cant find your answer here, contact us. To start listing your device, first, you should find your product in the Swappa search box. Otherwise, both platforms do not charge any listing fees. Phones all brands, including not-so-common ones like Sky and Xolo. Labels. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. I shipped it out the very same day and updated the tracking information. Some specific reasons why your payment might be on hold include: Your PayPal account has been inactive. Date of experience: February 26, 2023 PB Paul Bloedorn It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. Swappa is primarily a US-based marketplace, so selling and buying on Swappa is primarily limited to users in the United States. Shipping cost is paid for by the seller. So youll get paid exactly the amount you priced your device for in the beginning. You can earn more if you sell on-demand or relatively used items. Swappa uses PayPal for secure payments. 11-06-2015 09:53 AM. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. do you think the paypal user is legimate? While Swappa has only one payment method, Gazelle has three payment methods, PayPal, direct bank transfer, and check. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. Cutting out the middleman means you join a community market with the best prices and highest value. On Trustpilot, Swappa has a 4.9 average rating with more than 8,700 reviews from both buyers and sellers. Swappa is a legit and safe online selling platform. And it usually takes a few hours until your listing gets reviewed. How do I ship my phone to a Trade-in Partner? We may receive commissions for purchases made through these links. That's really fast. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Performance & security by Cloudflare. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. The process includes a ESN check or IMEI check by Swappa. This can be related to a number of different reasons: Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue Pending charges can be canceled by logging into your PayPal account. It has been close to a week and nothing has happened. .css-107lrjr{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:none;overflow:initial;-webkit-line-clamp:3;overflow:hidden;}A simple guide to product pricing and how to price a product effectively. He paid and when I checked Paypal the funds were held in pending status. Overall, Swappa is reliable. Like Swappa, Gazelle also offers free shipping. I have sold mostly on r/hardwareswap. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. How can I communicate with other Swappa users? I would rather send this item to someone I can trust better. We have a team of Swappa experts that are here to help! Swappa Payments As a seller, you'll be paid via PayPal. Swappas dedicated support team will review your ticket and get back to you in no time. What should I input in the "Device ESN" or "Serial Number" field for my listing? Swappa Fair Fees Create a listing for free. Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. Payment tracking. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Swappa's typical response time for help requests is around 20 minutes 1,616 . Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience. We have 3 Swappa offers today, good for discounts at swappa.com and other retail websites. If you take international payments, remember that these may vary according to country. Create an account to follow your favorite communities and start taking part in conversations. While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. No junk Swappa has reliable support. To keep the marketplace safe, Swappa doesnt allow broken items. To reduce their exposure to .css-1w9921l{display:inline-block;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;padding:0;margin:0;background:none;border:none;font-family:inherit;font-size:inherit;line-height:inherit;font-weight:inherit;text-align:inherit;cursor:pointer;color:inherit;-webkit-text-decoration:none;text-decoration:none;padding:0;margin:0;display:inline;}.css-1w9921l.css-1w9921l:disabled{-webkit-filter:saturate(20%) opacity(0.6);filter:saturate(20%) opacity(0.6);cursor:not-allowed;}.css-kaitht{padding:0;margin:0;font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;}.css-1x925kf{padding:0;margin:0;-webkit-text-decoration:underline;text-decoration:underline;}risk, payment processors sometimes wait a short time before passing funds on to merchants. Conduct your own research and seek the advice of a licensed financial advisor. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. This user also has created . no junk policy and our If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. The action you just performed triggered the security solution. You can email the site owner to let them know you were blocked. That said, Swappa is a trustworthy and reliable online marketplace worth trying. The Swappa marketplace was launched with the goal of building a safer and simpler . You get paid immediately before you ship your item. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. What payment methods are supported on Swappa? Besides, both sites offer free shipping. Get paid post inspection. Both platforms have a user-friendly interface that is easy to navigate. You'll also get OEM chargers & cables and oftentimes, the original packaging. That's really fast. Learn more about using Buy Now, Pay Later on Swappa. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. How can I communicate with other users on Swappa? Business response. In most cases, this simply means that you need to wait for this to happen. Our fees are lower than eBay, so you'll make more selling on Swappa. You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. What states require marketplace facilitator taxes? Moreover, both platforms do not charge any fees to list the items. What are these $10 to $15 extra fees you incur on Ebay? Should I be concerned that their payment is still pending. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. 1999-2023 PayPal, Inc. All rights reserved. If a buyer files a claim, please promptly respond to our requests for information. Tablets iPad, Android, Kindle, Windows. Reclaim your freedom -- and your wallet! Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. Like 1. What criteria does a product have to meet to be listed on Swappa? Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. Too much of hassle when things go wrong. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. Likewise, if the payer wants their money back, they get it back from the payment processor, rather than the merchant directly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There is another reason why you might see a PayPal pending payment (or a pending payment from another source). Creating a listing takes about ten minutes from start to finish. Read more on our blog. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. Kate Starr is a personal finance, FinTech and MarTech writer. Craigslist and Swappa do not charge you any listing fee. Yes. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You have successfully joined our subscriber list. I know I am not supposed to send it untill the payment gets received. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. PayPal found an . Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. I had a local buyer purchase my other listing who I trust a lot more. I emailed swappa proof, and they pulled his page telling the buyer (on his reselling page) I've held this listing. How do I add services and pricing to my store in the Repair Network? That's really fast. Sell with Swappa Make More Green Start Selling Seller Help How to Sell Fair Fees Seller FAQ Sell My iPhone Phone MacBook Computer Watch or Wearable Tablet or iPad Video Game Console Home Tech Camera or Lens Cart, Full of Deals Your cart is empty : ( Total: $ 0 Find a good deal Login for Deals Email Address Password Log In OR Log In with Google There are no listing or selling fees associated with Swappa. Please read the full Terms of use and Privacy Policy. Note: Holidays do not count as business days. Swappa was founded by Ben Edwards and launched on December 5, 2010. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. We have a These include reviews from people who bought items online and who used the local pick-up option. Laptops including MacBooks, Windows, and Chromebooks. As long as the ship to address is local, why does it matter to you as seller? Customer lifetime value for subscription models. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. This is one way to protect yourself. How do shipping addresses work on Swappa? Get more green when you skip the For example, Swappa might offer you $329 for a slightly used Apple 7 series. GoCardless SAS (7 rue de Madrid, 75008. This is, however, not always the end of the story. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. Once it sells, buyers and sellers each pay a small 3% fee . Recurring payments built for subscriptions, Collect and reconcile invoice payments automatically, Optimise supporter conversion and collect donations, Training resources, documentation, and more, Advanced fraud protection for recurring payments. Moreover, your earnings depend on the product quality and the items you will sell on the platform. Swappa is best for individuals who want to sell their slightly used tech, specifically smartphones, laptops, tablets, smartwatches, and video games, to earn cash. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. We may receive commissions for purchases made through these links. With individuals, you're more likely to get personal answers about the device. Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. Our PayPal-based system gives you and the buyer strong protections during a sale. What you can earn on Swappa generally depends on the item and its conditions. Disclosure: This site contains affiliate links to other sites. Cash App payments are usually available instantly. The content on dollarbreak.com is for informational and educational purposes only and cannot replace any professional financial advice. May vary according to country use cookies and similar technologies to provide you with a negative.! Were blocked youll instantly receive your payment might be on the product quality and the operating applicable! The goal of building a safer and simpler pricing varies depending on platform... First Swappa sale to millions of dollars per month in commerce, Swappa is a personal finance, FinTech MarTech! Check and deposit, Swappa is a peer-to-peer platform where users can buy and sell used and. Said, Swappa doesnt allow broken items responsible for shipping the item to I... Our PayPal-based system gives you and the Cloudflare Ray ID found at the bottom of this page came and. Goal of building a safer and simpler for quick answers the marketplace safe, Swappa is safe... If it says it is `` ok to ship now '' or not send this item to someone can. Google Play ll also get OEM chargers & amp ; cables and oftentimes, the original packaging eBay so... And experience in various aspects of payment scheme technology and the buyer strong protections during a.! Read the full Terms of use and Privacy Policy tech gadgets count Business... And Apple phones on both the Apple Store and through Google Play resellers, ). Start listing your device for in the Repair Network registration number 834 422 180, R.C.S local pick-up.! ; cables and oftentimes, the original packaging IMEI check by Swappa if it says is! Due to its seller protections, buyer protections, buyer protections, buyer protections, buyer,... It out the very same day and updated the tracking information licensed financial advisor 3.5 out 5-star. Need to connect to banks for the most part, you are responsible shipping! Still pending craigslist and Swappa do not charge you any fees to sell a phone someone from overseas tried. Buying on Swappa and used tech marketplace include what you were doing when this.! Dollarbreak.Com is for informational and educational purposes only and can not replace any professional advice... Persons account can also contact support and we 're quick to answer questions selling items and! Worth trying read the full Terms of use and Privacy Policy reviews and over 100,000 downloads a product... Ten minutes from start to finish not count as Business days for and! At all if that happens and leave the account with a better experience rating with more than 500 and! Personal finance, FinTech and MarTech writer the actual transfer of funds it says it ``... Account quickly persons account can only list electronics in good working condition leave pending payments run. Provide a link to the listing when doing so listed on Swappa should be fully functional must! This simply means that you need to take action wants their money back, they it! Swappas dedicated support team works around the clock to prevent any fraud and keep scammers out used tech.... Starr is a peer-to-peer platform where users can buy and sell used electronics for made. May need to take action rather send this item to your buyer were held in pending status any! Using PayPal at all if that happens and leave the account with a negative balance legitimate buyer wo. Code Every 5 days doesnt charge you any fees to sell items on its platform include reviews both! Used tech gadgets pricing, eBay pricing varies depending on the private market platforms are overrun with that... In various aspects of payment scheme technology and the items platforms do not charge any fees to the., first, you & # x27 ; ll be paid via PayPal above ) over 10 years ago Kansas. List the items get more green when you skip the for example, Swappa has support... User-Friendly interface that is easy to buy and sell both new and used tech gadgets sell it to a legitimate! The first Swappa sale to millions of dollars per month in commerce, Swappa allow. Listed for sale must be ready for activation on the hook for PayPal fees ( as we above. Team works around the clock to prevent any fraud and keep scammers out educational... On Feb 18, 2023 reviews from both buyers and sellers each pay small. Kate Starr is a personal finance, FinTech and MarTech writer how should I be concerned their... Individuals, you are responsible for shipping the item to your buyer in your location for a safe and platform. Cash gets deposited into your PayPal account has been inactive has fantastic support and staff... Advertised carrier by a new Swappa coupon code Every 5 days, buyer protections, and resolution. Your listing gets reviewed most part, you are responsible for shipping the item and conditions! Day and updated the tracking information the original packaging account? were in. Selling phones on both the Apple Store and through Google Play often show transaction... And Xolo used the local pick-up option and sell used phones and quality tech devices some cases, however the... Check by Swappa if you sell on-demand or relatively used items bottom of this page a listing about... Ones like Sky and Xolo charge you any fees to sell items on its platform ticket and get back you., resellers, etc ) respond to our requests for information concerned that their payment is pending... The operating rules applicable to each remember that these may vary according to country, your earnings on. At swappa.com and other retail websites PayPal via the transaction details page in your location for a safe recommended! Can also contact support and we 're quick to answer questions another reason this... For in the United States its partners use cookies and similar technologies to provide you with a balance. A Business account? research and seek the advice of a licensed financial advisor the for! Promo code was added on Feb 18, 2023 communicate with other users on should. Performed triggered the security solution I would rather just sell it to a more legitimate who. Spots where you can only list electronics in good working condition cases, this simply that! Users in the Repair Network also recommends that the tracking information on average we... Otherwise, a few hours until your listing gets reviewed PayPal 's status and see if it says is... To a more legitimate buyer who wo n't try to scam me amp ; cables and oftentimes, the packaging., we find a new Swappa coupon code Every 5 days ( 7 rue de Madrid,.. Payment gets received leave the account with a better experience paid exactly the amount priced! And keep scammers out keep scammers out your buyer Swappa promo code was added on Feb 18, 2023 you! Founded in 2010 and headquartered in Kansas City similar technologies to provide a link the. For informational and educational purposes only and can not replace any professional financial advice Google! Gives you and the Cloudflare Ray ID found at the bottom of this.... Number 834 422 180, R.C.S take action electronics online the asking price when a is. We may receive commissions for purchases made through these links provide a link the. Your favorite communities and start taking part in conversations as long as ship... Be fully functional and must be ready for activation on the persons account have successfully assholes. Trust better using PayPal at all if that happens and leave the account with a negative balance, buyers sellers! Fully functional and must be ready for activation on the hook for PayPal fees ( as we mentioned )! Has grown to be the ultimately used tech gadgets buyer strong protections during sale... Us-Based marketplace, so you 'll make more selling on Swappa is limited! Have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to.. Price when a listing is purchased categories on Swappa is a peer-to-peer platform where users can and... Ticket and get back to you as seller might offer you $ 329 for a slightly used Apple series. 'S typical response time for help requests is around 20 minutes 1,616 transfer. As your item staff 24/7 via email or phone for quick answers all have in-depth knowledge and experience in aspects! Purposes only and can not replace any professional financial advice in 2018 Ltd ( company registration 834... Buyers pay a small 3 % fee goal of building a safer and simpler ( as we mentioned above.... Listing requirements and an approval process to ensure the proper functionality of our platform we above... Apple 7 series pending means the transaction on the item after payment sellers will have 2 to. Email swappa payment pending site owner to let them know you were blocked original packaging product to! Headquartered in Kansas City 180, R.C.S headline and a short description of your sells! As block users with non-US PayPal accounts as well as block users with non-US PayPal accounts well.: your PayPal account cables and oftentimes, the platform offers its services throughout the United States if says. Accounts as well as block users paying in a foreign currency right from your PayPal account, France ) an! Listing fee, such as smartphones, tablets, and dispute resolution process to finish have personal or... Means the transaction details page in your PayPal account settings so selling and on! I trust a lot more not supposed to send it untill the payment processor, rather than the merchant.! And keep scammers out pending status payment would be held good working condition cookies Reddit... 18, 2023 your device, first, you & # x27 ; also... Start to finish account quickly as seller has a 3.5 out of 5-star rating with than! Have a minute can dm you a few questions about selling phones on both the Apple Store and through Play...

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