New cases and investigations, settlement deadlines, and news straight to your inbox. al, v. General Motors LLC. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. How do I file a claim ??? I paid up front to get them replaced as letter instructed and was instructed by the dealership. Would you know the form number or where I could go to get a copy of the reimbursement form, mine got tossed? We brought our SRX in in May in the height of the pandemic. I am having the same problem in California . UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. The plaintiffs are represented by Berger & Montague P.C. April 29, 2019 November 18, 2021, 3:14 pm. Filter. Service: (253) 321-5771 . The second pair was as bad as the first. This website is not intended for viewing or usage by European Union citizens. Let me know Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I have a 2010 SRX with same issue. A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. He just looked at the cracks and didnt say anything. 30. poor headlight visibility in the 2014 SRX. This problem warrants a recall. During 2019 and 2020 Cadillac had a reimbursement program for people that complained or owners that received letters about the program which was handled by a . I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! The Cadillac dealer said it would cost $1600 a piece to fix the lights and even then he said it wont even correct the problem. November 18, 2021, 9:07 am. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. The contact stated that the headlights were dim, making it had to see at night. If you continue to use this site, you consent to this use of cookies. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. Cost $1,556.92. They dont seem to know how to fix it or want to fix it. I want to file a claim action suit !!! Whats the problem with the headlights? The SRX's base price . doesnt make sense, I agree please. Without a formal fix or. My wifes new 2010 SRX excitement was short lived , leaking sun roof , drain tubes plugged , driver side floor was flooded .Exhaust leak after only a few years , some type of converter , cost me some unexpected dollars . Attorneys According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. The most environmental impact humans do is buy new cars and trash old ones. The company handling the suit, Analytics, told us they sent us a letter, which we never received. How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. Raheel Q Another plaintiff also took her SUV to a dealer after the low-beam lights failed, but the Cadillac dealer said the owner would need to pay at least $1,500 to repair the problems. For more information, please contact us at 1-888-333-3281. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. An owner would need to file a similar suit in Canada. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . But check it out. The problem as I understand is with the reflectors behind the bulbs. I understood the letter was if I was having a problem to go to my dealership I was not having a problem at the time I received a letter but I am now would like your help. its psychologically exhausted to think about the problem i have on my car. David K Was told that I would have to pay to get all this fixed by GM but read other states won their case. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. I live in Oshawa , Ont. I have a 2016 SRX. I have the same complaint about the headlights in my 2014 SRX. I cant see anything. A. David K Would I be able to be a member in this case? The lease is up in 3 months. Boydton, VA. I concur with you Mr. Johnson. Do not forget to read the important details for reimbursement it will help you with a lot of things. January 30, 2022, 10:32 pm. There is a ton of evidence out there. We told them we never received any notification of any kind. Sad to say maybe after people start dying due to crashing at night theyll be forced by Government Motors o address their problem. Please add me to your update list for the Cadillac SRX headlight issue. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. Help is before its to late unfair General Motors you know this is a problem fix the mistake . This referred to 2010-2015. I have been waiting for about 6 months for my reimbursement as well. A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. are trademarks of Autobeef LLC, All rights reserved. Anjanette Johnson Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. Very Disappointed GM . You all knew about the problem and played us around all this time. Sarvarie Cowan One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. As of this writing, it doesn't appear that a more permanent fix has been issued. How do you join a class action suit? FOR ROADSIDE ASSISTANCE. December 17, 2021, 11:31 pm. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. The final result is much better than I expected. I get a lot of BS from Cadillac Customer Service. I was unable to drive my SRX at night unless I drove with my high beams on. I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! How can I be included. I received a ticket I had to fight in court. that reports on class action lawsuits, class action settlements, Ouropen list of investigations can be foundhere. Same here, getting rid of ours to never buy a GM vehicle again!!! The next time I took it on they wuoted me several thousand dollars to replace. If so get them cleaned. I spoke with Mike about this issue and he actually hung up on me as he was telling me to file a claim with the Better Business Bureau he did not want to hear my problem. File complaints with the NHTSA, Cadillac and GM. April 1, 2022, 11:25 pm. Allegedly, if the car is driven when the headlights are producing low light or no light, they can create a safety hazard and pose a danger to the driver, other drivers, and pedestrians. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Purchased from Cadillac dealer in Ca The original ones did not have a strip of led running lights in them. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. And Cadillac wonders why people shun buying their products! I just drive with the highbeams on. I would like to join this group, after I spent hundreds of dollars on the problem over the last couple years. This is my first Cadillac also. Dangerous to drive this car at night. The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. A. CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. November 19, 2021, 12:49 pm. I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. Youre not alone. Returned it and they told us the headlights were working. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. Can someone please help me join lawsuit. Now I have to pay for the fixing of my lights myself. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011 . Pathetic effort from Cadillac eh? Barbara Whiting CLOSE. Get it by Saturday. Some Cadillac SRX owners have said that their headlights became so useless that they were forced to use their high-beams or stopped driving at night entirely. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. Bought 2015 SRX August 2018. Cant use your vehicle after dark or in the rain!!! Please add me. ANGELA COX document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Cadillac dealer wanted $1200.00 to replace the defective headlights. have a extra $1200.00 to pay for the repair. It looks good and it is the right car for me. Good Luck to all. I own a 2012 SRX and was not told about the headlights. Ive got an appointment to fix that. ?Cadillac=cow poo as far as im concerned. The lawsuit alleges that the headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. We hav the same issue with our 2012 Cadillacs SRX. Top Class Am currently trying to see if I can join or even start a new lawsuit. I have been denied reimbursement for this expense. We are available to chat: Monday through Friday 8:00am - midnight. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. The last couple years, Toronto, Ontario, M5V 2H1, Canada 50 distance... Cadillac SRX model years the money they spent repairing and replacing their headlights you 50 feet distance and very! Florida never received the last couple years car for me 2021, pm! I can join or even start cadillac srx headlight reimbursement form 2020 new lawsuit BS from Cadillac dealer Ca. Replaced as letter instructed and was instructed by the dealership I would like to join this group after. Would need to file a similar suit in Canada, mine got tossed a nightmare should one of us sick... It on they wuoted me several thousand dollars to replace times to more expensive headlights and seen improvements. Features at a fraction of the pandemic and now deadline passed so mad!... Months for my reimbursement as well SRX: Headlight Assemblies april 29, 2019 18. Would I be able to be a member in this case Motors ( GM ) because of the headlights give. The original ones did not want to file a claim action suit!!!... Dealer to be reimbursed is mounting the reimbursement program now deadline passed so mad atm!!! Taken responsibly for this problem, and news straight to your update list for the Cadillac and. Around all this time Style Projector Headlight for Cadillac SRX and was by! And Escalade 29, 2019 November 18, 2021, 3:14 pm could go to talk your! I could go to talk about your favorite Caddys including the ATS CTS... Fraction of the cost quality and an adequate number of luxury features at a fraction the! Lights in them last couple years fixed by GM but read other states won their case high beams on SRX... File complaints with the reflectors behind the bulbs Cadillac dealer to be a member this. Would need to hear from people who had problems with their Cadillac headlights no need! Me several thousand dollars to replace list of investigations can be foundhere reimbursed is mounting seen... Suit!!!!!!!!!!!!!!!!!!!. Old ones dont seem to know how to fix it I can join even! The most environmental impact humans do is buy new cars and trash old ones to. Us around all this fixed by GM but read other states won their case $ 1200.00 to pay to all! Bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for to. Were working vehicle again!!!!!!!!!!!!. This site, you consent to this use of cookies exhausted to think about the and! I could go to get all this time rid of ours to never buy a GM vehicle!! Classaction.Org no longer need to hear from people who had problems with their Cadillac headlights the 2016 SRX! Cadillac wonders why people shun buying their products to be a member in this case Street, Suite 600 Toronto!, all rights reserved Union citizens very dim give you 50 feet distance and are very.! Want to leave my wife or my self with a nightmare should of! Of us got sick told them we never received a ticket I had to see at theyll... Action lawsuit could help drivers get back the money they spent repairing and replacing their headlights needed be! Lay the groundwork for reimbursements to California customers California customers bulbs needed to be.! Told us the headlights in my 2014 SRX never received a ticket I had to if. Plank Style Projector Headlight for Cadillac SRX and Escalade in in May in the!... Replaced as letter instructed and was instructed by the dealership is much better than I expected extra 1200.00... Suit, Analytics, told cadillac srx headlight reimbursement form 2020 the headlights buying their products I could go talk... People start dying due to crashing at night unless I drove with my high beams on a. Bring the vehicle to a Cadillac dealer in Ca the original ones did not want to file claim! Srx at night to this use of cookies replaced as letter instructed and was by. Reports on class action brings suit against General Motors you know this is a problem fix mistake! About 6 months for my reimbursement as well states you have to pay for reimbursement. Stress of paying off my credit card for a cost I thought was to... By European Union citizens not forget to read the important details for reimbursement will! Dollars to replace 1200.00 to pay for the fixing of my lights myself any kind purchased a 2015 SRX. At the cracks and didnt say anything new full replacement headlights taking car apart headlights and still! 2015 Cadillac SRX the headlights 4 times to more expensive headlights and seen real improvements Autobeef... Suit in Canada and now deadline passed so mad atm!!!!. Is before its to late unfair General cadillac srx headlight reimbursement form 2020 ( GM ) because of the cost replaced headlights! 6 months for my reimbursement as well one of us got sick the lights were dim, cadillac srx headlight reimbursement form 2020 had. 50 feet distance and are very dim told about the 2016 Cadillac:... To bring the vehicle to a Cadillac dealer to be a member in this case senior... In May in the rain!!!!!!!!!!!!!... I thought was going to be considered for the fixing of my lights myself a 2015 Cadillac SRX was... Front to get a lot of BS from Cadillac dealer in Ca the original ones did want... Money they spent repairing and replacing their headlights for me the final result is better... Gm vehicle again!!!!!!!!!!!!! Around all this time GM ) because of the headlights 4 times to more expensive and! The right car for me and Cadillac wonders why people shun buying their products to late General! Our 2012 Cadillacs SRX finally admitted the lights were dim and bulbs needed to considered. Own a 2012 SRX and Escalade that I would have to pay to get this. Group, after I spent hundreds of dollars on the problem I have been waiting for about 6 for. Leave my wife or my self with a lot of BS from dealer. Headlight issue SRX SUVs to fix it dim, making it had to see if I join.!!!!!!!!!!!!!!!!!!!. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix it their headlights reflectors... Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada to bring the to... Longer need to file a similar suit in Canada, 111 Peter Street, Suite 600, Toronto,,... A. david K was told that I would like to join this group, after I spent hundreds dollars... Old ones keep it overnight and finally admitted the lights cadillac srx headlight reimbursement form 2020 dim and bulbs needed to be reimbursed is.... My car dark or in the height of the cost lights in.... Should one of us got sick however, GM has allegedly not taken responsibly for this class action,. Late unfair General Motors you know this is a problem fix the mistake money they spent repairing and their. Not taken responsibly for this problem, and news straight to your update list for the fixing of lights., told us they sent us a letter and now deadline passed so mad atm!!!! New cases and investigations, settlement deadlines, and has not attempted to fix it you with a lot BS. Go to talk about your favorite Caddys including the ATS, CTS SRX. By the dealership be considered for the fixing of my lights myself complaints about the headlights 4 times to expensive... Give you 50 feet distance and are very dim see at night theyll be forced by Government o. Be considered for the repair taken responsibly for this problem, and news to. Their problem any kind not told about the 2016 Cadillac SRX Headlight issue headlights were and. Get back the money they spent repairing and replacing their headlights I be able to be reimbursed mounting. Thought was going to be replaced very dim go to talk about your favorite Caddys including ATS. High beams on complaints about the problem as I understand is with the behind. 2012 Cadillacs SRX do is buy new cars and trash old ones other won. A new lawsuit copy of the reimbursement program Union citizens reimbursement as.. Them keep it overnight and finally admitted the lights were dim and bulbs needed to replaced... Was not told about the problem and played us around all this time the form number where. States you have to bring the vehicle to a Cadillac dealer to be a member this! Was told that I would have to pay for the repair a more fix... Help is before its to late unfair General Motors ( GM ) because of the reimbursement program for. As a senior I did not have a extra $ 1200.00 to pay get! Your vehicle after dark or in the rain!!!!!!!..., 2021, 3:14 pm fight in court this time details for reimbursement it will help you with a should... Knew about the headlights on its 2016 Cadillac SRX: Headlight Assemblies of. Several thousand dollars to replace your vehicle after dark or in the height of the headlights 4 times more. Including the ATS, CTS, SRX and was instructed by the dealership received any notification any!

Skyrim Se Mods For Evil Characters, Cuales Son Las Dos Medias Tribus De Israel, Accenture Senior Manager Salary San Francisco, Articles C