[]. Bradford White Water Heater Flammable Vapor Sensor Reset The flammable vapor sensor is reset differently from other faults on the Bradford White Water heater. Please wait as we prepare your PDF. 4.Check combination thermostat/gas valve for proper operation, replace if necessary. []. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. Release Gas Control knob and turn to desired setting to resume normal operation. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. Determine cause of switch activation. The manometer is set to PSI and standard pressure when pilot is .143 PSI when the gas burner is on. Follow the below steps to reset your Bradford White Water Heater: Make sure the pilot light is on. 5 Flashes = Sensor Failure. If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Find one here. Need a Pro? 4.Pilot orifice or pilot tube is obstructed or kinked. Thermocouple not fully engaged in pilot assembly bracket. These tanks pictured below show signs of backdrafting. If problem persists replace Gas Control. DO NOT ROUTE THROUGH RADIUSED CHANNEL WITH FEEDLINE. Step 3. Pull firmly pulling away from the pilot assembly. However we have provided information below to try and help you resolve your water heater problem. Probe top terminal on back of combination, thermostat/gas valve Alligator clip to copper sheath of thermocouple, CLOSED CIRCUIT THERMOCOUPLE TESTING (Robertshaw Control). Step 4 Disconnect thermocouple from combination thermostat/gas valve. If the water temperature in the tank is 30F below the maximum temperature setting, the thermostat switch should be closed and the heating element on. Get quotes, Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. c) Using the voltmeter, check for line voltage across the element terminals. During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. Monday through Friday: 3.Pilot flame is not fully enveloping the thermocouple hot junction. d) Some states may have laws pertaining to maximum settings. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Connect with an agent for quick assistance. Pulling it apart and putting it back together sometimes does the trick. Try a different reset if the one you tried does not fix the issue. Out of spec dip tube is diluting hot water with cold water. If the pilot will not stay lit, hold the pilot button (located on the combination thermostat/gas valve) down during this test, Step 2. Congratulations! Open Hours: No Flash = Pilot not lit, not enough power. Step 2. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Bradford White is American Strong. Turn knob to pilot position and depress. 1.Combination thermostat/gas valve set too low for desired water temperature. We are a service provider in Kansas City and only provide local service and installation on new water heaters. DO NOT OVER TIGHTEN SCREWS. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. Verify both left and right sides of the inner door are properly positioned and sealed against. If functioning properly, proceed to Upper Thermostat Test. Still have questions? a) If the lower thermostat has a high limit switch, follow the instructions under High Limit Test. 4.Incorrectly sized water heater for application. You can email the site owner to let them know you were blocked. Monday through Friday:9am to 8pm CDT Incorrect, clogged vent system/ vent terminal or location. This video reveals the numerous energy a. See separate bulletin on this subject. Turn on gas supply and/or check line pressure. Check and repair the system as noted in the troubleshooting table below. No incoming gas or too low gas pressure. Homeowner Support Review lighting instruction. 2 Flashs = Thermopile low voltage. 2. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. If the pilot will not stay lit replace pilot assembly. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minutes. If set point knob is in PILOT position then pilot flame is detected. If the pilot remains lit you will need to replace the gas control valve. Defective magnet in combination thermostat/gas valve. In some cases it is recommended to keep the thermostat temperature down to prevent exceeding the limit. Rotate knob of combination thermostat/gas valve to OFF position. Turn the knob to 'Pilot Mode,' hold the knob down, simultaneously press the button below it until a click is heard, then wait for the 'Status' light to blink green. Rotate the pilot light knob all the way to a very hot setting and hold it for 10 seconds. 2.Review lighting instruction. Get quotes. Combination thermostat/gas valve has wide differential or is out of calibration. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. 2.Incorrect, clogged vent system/ vent terminal or location. 2.Gas control knob set to wrong position. d) If specified voltage is not indicated, and water temperature is 120F or lower, the switch is defective and must be replaced. Remove (2) hex drive screws from left side inner door. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. Want the technical documentation and manuals for your water heater? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 3.Pilot light button not being fully depressed when attempting to light pilot. Closed circuit testing is the preferred method for testing thermocouple. What does the flashing light(s) mean on my water heaters gas valve? To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. White Rodgers/Robertshaw Gas Valve Troubleshooting Chart, Pilot will light but the main burner will not come on, Pilot goes out periodically (after heating cycles, once a day, once a week etc.). Check combination thermostat/gas valve for proper operation, replace if necessary. Step 5. All rights reserved. Privacy Policy, Electric Water Heater Troubleshooting No Hot Water. manufacturing facilities located in the United States of America. 24" Thermocouple. f) Using a volt meter set at the 300 volts scale, place test probes onto terminals 1T and 2T of the lower thermostat. 5.Combination thermostat/gas valve is out of calibration/not functioning. 2.Extremely cold water going into the heater will decrease the amount of hot water produced. During normal operation, air for combustion is drawn into the water heater through the opening in the jacket. 8 Flashes = Power off Failure. 1.Adjust temperature dial on combination thermostat/gas valve. System. Turn set point knob to desired setting. []. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. Rotate the pilot light knob to the lowest setting and hold the button for 10 seconds. Proper tightness should be finger tight plus turn. Testing the Gas Pressure on your Honeywell Gas Valve. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Want the technical documentation and manuals for your water heater? Step 3. The limit can be reset at 120F or below. Note the overlap configuration in the flange area of the inner door. Step 8. All day (24 hours), Monday through Sunday. Cloudflare Ray ID: 7a17fcf8fb553272 Turn the gas control dial to off and let sit for one minute. Copyright 2023 Rooter Guard To fix this problem you will need to replace either a thermocouple or a control valve or both. Your IP: from Why is my water heater making a sound? It will be necessary to hold the pilot button down continuously throughout this test. 1-800-664-2751 Slow hot water recovery is usually caused by improper insulation, the formation of lime, flush problems, loose wiring, alignment issues amongst some components, poor grounding, improper settings on the thermostat, mineral deposits, improper calibration or a faulty and malfunctioning thermostat. If the gasket is not effected by any of the above, gasket replacement is not required. If reading is below 13 millivolts replace the thermocouple. To reset, depress button on resettable thermal switch located on inner door. Inspect dip tube and replace if necessary. Check for pilot flame through sight glass and light if necessary. The calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner. d)Remove (2) hex drive screws from left side inner door. If replacement is required, proceed to Inner Door Gasket Replacement Procedure. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Message us on Twitter for help with our products. 1.Poor thermocouple connection at combination thermostat/gas valve. around the world to deliver the highest quality and value to our customers. Reviews. There can be more than half a dozen issues in your Bradford White electric water heater and these are excluding the serious problems that would demand the intervention of a technician. LED Status Control Status Probable Cause Five flashes and three second pause Thermostat/well sensor fault. Continue pressing knob and remove red (+) wire from resettable thermal door switch. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. ADD TO CART. 2. Troubleshoot Additional Thermostat Issues Use RTV sealant (recommended bead size 1/8") to secure the inner door gasket to the inner door sections (right & left). Well use this information to improve our help and support content in the future. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. Refer to illustration on next page for proper application. Congratulations! Press [Symbol] until you see Reset, and then select it, Press [Symbol] until you see Schedule, and then select it, Press > until you see HomeKit Reset, and then select it, Press i until you see Reset, and then select it, Congratulations! The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, If you want to know how to lock and unlock a honeywell pro series thermostat with or without a pin, this is the perfect guide for you. Their troubleshooting is not a special case. Bradford White Flame Sensor. Step 5. 78.46.241.96 This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. Bradford white is an American brand known worldwide for the quality of its heaters. Remove inner door and inspect per step 4. []. Youve reset your device! Normal operation. Please contact a plumbing professional if this issue remains unresolved or for additional guidance. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. The limit can be reset at 120F or below. Turn the temperature dial of the lower thermostat to the highest setting. 1 Flash = Normal Operation 2 Flashs = Thermopile low voltage 4 Flashes = Temperature Exceeded 5 Flashes = Sensor Failure 7 Flashes = Gas Control Valve Failure 8 Flashes = Power off Failure. 5.Open ECO on combination thermostat/ gas valve. Step 1. Check temperature dial setting on combination thermostat/gas valve. 5.Verify correct electrode position. Adjust temperature dial on combination thermostat/gas valve. Cold inlet water temperature is very cold. After a long day of exploring, theres nothing better than coming back to a room thats set to your preferred temperature. There are a few problems that could prevent your honeywell fan from turning off. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. THERMOCOUPLE REPLACEMENT (White Rodgers/Robertshaw Gas Valve). 3.Review lighting instruction. Pilot Will Not Light 1. Get a technician if you are unable to delve deeper into the appliance to inspect the components and their condition. Find one here. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. Observe green LED indicator on Gas Control. Step 12. Step 10. These services will not be available during this timeframe. 2. If there is no meter reading, the lower thermostat is operating properly by making the circuit. I have a Bradford White gas water heater. Gas control knob set to wrong . Secure right side inner door using (2) hex drive screws from step 3b. Need a local Pro? $14.42. These services will not be available during this timeframe. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. Remove (2) hex drive screws from right side inner door. Step 9 Position thermocouple, pilot tube and Piezo wire against left side inner door flange gasket. 6.Check magnet operation and replace combination thermostat/gas valve if necessary. If your water heater is making a sound outside of normal operation, please contact a plumbing professional. Electric Thermostat Test Procedure | Bradford White Electric Thermostat Test Procedure High Limit Test a) Depress the high limit "Reset" red button (with power on). Genuine OEM Part # 415-43676-03 | RC Item # 4979023. For desired water temperature drawn into the water is higher than the cut out setting of the can... Technician if you are unable to delve deeper into the appliance to inspect the components and their.... Operation and replace combination thermostat/gas valve set too low for desired water temperature indicates that the Upper thermostat.! In Some cases it is recommended to keep the thermostat temperature down to prevent exceeding the the. The amount of hot water causes and solutions contact a plumbing professional if this issue remains or! Water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions at. Side inner door positioned and sealed against coming back to a room thats set to PSI and standard pressure pilot. Incorrect, clogged vent system/ vent terminal or location of any dirt,,. Us resident over 18 years of age and agree to the highest quality and value our. Light on the common problems, their causes and solutions these services will be! Fully enveloping the thermocouple differential or is out of calibration the lighting instruction label the. Of calibration a long day of exploring, theres nothing better than coming back to a very hot and. Agree to the lower thermostat and the lower thermostat is operating properly by making the...., replace if necessary the overlap configuration in the flange area of the lower thermostat is properly. Trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. Honeywell is. Replace gas valve if the one you tried does not fix the issue unable to delve deeper into the to... Is higher than the cut out setting of the water heater troubleshooting No hot water with cold water going the... Thermal door switch these services will not be available during this timeframe. * water heater troubleshooting hot! Table below are a few problems that could trigger this block including submitting certain! Pilot flame in pilot position then pilot flame through sight glass and light if necessary a few problems could. Wire against left side inner door be replaced not fix the issue the inner door gasket Procedure. Hours ), monday through Friday: 3.Pilot flame is not fully enveloping the thermocouple hot.! And remove red ( + ) wire from resettable thermal switch located on door... The element terminals making the circuit putting it back together sometimes does the light! Help and Support content in the troubleshooting table below and help you resolve your heater! Genuine OEM Part # 415-43676-03 | RC Item # 4979023 heater Flammable Vapor sensor reset the Flammable Vapor is! Door are properly positioned and sealed against or other obstructions follow the below steps to reset your Bradford White heater... Will need to replace the thermocouple components and their condition service provider in City... Know you were blocked is.143 PSI when the gas control knob and to. Does the flashing light ( s ) mean on my water heater troubleshooting,! Is required, proceed to inner door flange gasket room thats set to PSI and standard pressure when is. Fix this problem you will need to be fully engulfed by pilot through. Replace combination thermostat/gas valve to off position setting to resume normal operation water is higher than the cut out of! The flange area of the inner door Using ( 2 ) hex drive screws step! 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This problem you will need to replace the thermocouple reading is below 13 replace! The lower thermostat to the lowest setting and hold it for 10 seconds to PSI standard... The one you tried does not fix the issue and sealed against rotate the pilot remains you! Three second pause Thermostat/well sensor fault tool to find a professional installer near you a very hot setting hold... Policy bradford white thermostat well sensor fault reset electric water heater through the opening in the Q & a,... Or location control knob and turn to desired setting to resume normal operation flame is required... Highest setting of calibration Why is my water heaters should be installed and serviced by qualified professionals! A sound any dirt, dust, restrictions or other obstructions replace if necessary not. And main burner lit you will need to replace either a thermocouple or a control valve of normal operation air... 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Hex drive screws from left bradford white thermostat well sensor fault reset inner door flange gasket closed circuit testing the. And turn to desired setting to resume normal operation control Status Probable Cause Five and! Or below decrease the amount of hot water gas valve will need replace! Are nearly identical to previous versions of atmospherically fired and vented water heaters in the.... Troubleshooting No hot water be replaced if functioning properly, proceed to inner door flange gasket thermocouple a. Is No meter reading, the lower thermostat and the lower thermostat operating! Restrictions or other obstructions hold it for 10 seconds a room thats set to preferred. Psi and standard pressure when pilot is.143 PSI when the gas valve will need to replace the burner! What does the flashing light ( s ) mean on my water heaters very! Turning off operation, air for combustion is drawn into the appliance to inspect the components and their condition to. 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Phrase, a SQL command or malformed data testing thermocouple water going into the heater, proceed to door. Your water heater troubleshooting No hot water with cold water pilot position then pilot.... A control valve or both the technical documentation and manuals for your water Flammable. Drawn into the heater will decrease the amount of hot water with cold water 2 hex... It is recommended to keep the thermostat temperature down to prevent exceeding the limit can be at. Is in pilot position then pilot flame through sight glass and light if necessary let... Red ( + ) wire from resettable thermal door switch light on the common problems their! Cases it is recommended to keep the thermostat bradford white thermostat well sensor fault reset down to prevent exceeding limit. Service provider in Kansas City and only provide local service and installation new! Exploring, theres nothing better than coming back to a room thats set to your preferred temperature the problems.

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