Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Station Road, Attleborough, Norfolk, Nr17 2as, England. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Before you make your choice you can read more about our cookie policy. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility The Account option, which is visible once your name is selected. Health services you can access online. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Attleborough Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Select Repeat Medication from the menu, then New medication order. Do not submit any queries about your medical condition or medications. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. 56.78% were satisfied, of 213 respondents. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. To check if you have an acute or repeat prescription, go to My record, then select Medicines. All rights reserved. Attleborough I can't see the request new medication link, 111 outside of your GP practice's opening hours. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Check with your GP practice to see if they offer the service. Analytical cookies send information to Google Analytics. View NHS information about opening hours, contact details, directions, appointments and GP service details. If you need to add or change your nominated pharmacy, follow the steps below. In the transfer over, all repeat medication also now needs to be newly authorised. This is for reasons of accuracy and safety. Admin enquiries. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Request repeat medication If you would like to request repeat medication, follow the steps below. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. We are setting up a new delivery service for our dispensing patients. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. This website uses cookies. We would also like to use analytical cookies to understand how our site is used and improve user experience. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Proxy. There are also other online services and apps you can use to order a repeat prescription. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Attleborough Surgery is a GP practice in Attleborough, Norfolk. The NHS App now requires newly registered patients to input an ODS Practice code. Attleborough NR17 2AF Map. NR17 2AS Map, Queens Square SurgeryQueens Square If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Thank you for your feedback. There is currently an issue with the Patient Access service. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. 2 talking about this. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. For those going into self . You . Before you make your choice you can read more about our cookie policy. Station Road SurgeryStation Road Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Stay up to date with the latest government guidance. Or they might be able to let you know when it's ready to collect. Thank you for your feedback. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. We will use a cookie to save your choice. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility NR17 2AF Map. Find out more about online health and prescription services. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. You have nominated your pharmacy of choice. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Our monthly delivery service supports our most vulnerable patients. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. In all cases please order your prescriptions at least 2 working days before they are needed. Order Now. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. There is an intermittent issue and we are not able to accept new tickets at the moment. Your pharmacy of choice is referred to as your nominated pharmacy. Station Road SurgeryStation Road . In future you may wish to consider registering for our Online Services. order repeat prescriptions. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Let us know your preference. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Attleborough see parts of your health record, including information about medicines, vaccinations and test . Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Attleborough Repeat medication. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. If yours is one, register today to benefit from a faster, smarter . Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . NR17 2AS Map, Queens Square SurgeryQueens Square Medical record. 84.48% within a recommended level, out of 799 patients. NR17 2AS Map, Queens Square SurgeryQueens Square Extremely poor admin. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. I believe that I may have an adult umbilical hernia. They can also offer well-being, stopping smoking and sexual health advice. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. She was told to have it checked after 4 days. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. [subject to staffing levels as a result of Coronavirus]. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Request repeat medication or managing existing requests. There are 3 ways to order a repeat prescription from your GP surgery. removal of moles and skin lesions) - provided in-house; . This method is quicker and safer and can include any pharmacy of your choice. NR17 2AS Map, Queens Square SurgeryQueens Square Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Ask your GP surgery how you should let them know when you need your repeat prescription. Attleborough Find out how to renew your repeat prescriptions. We currently deliver to around 160 patients in the villages surrounding Attleborough. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. There's more information about prescriptions in your NHS account. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Please allow 2 working days before collecting your prescription. NR17 2AS Map, Queens Square SurgeryQueens Square Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. 82.88% with recommended measurement, out of 2,698 patients. View and share your medical record. Attleborough Diabetes - Managing Blood Glucose Level (HbA1c). If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. In the past 2 weeks we have moved over to a new clinical system. The website wasnt working. Manage an account on behalf of another patient or relative. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Accessibility Sleep like a baby. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. NR17 2AF Map. Feltwell Thetford IP26 4AD (01842) 828938. NR17 2AF Map. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Station Road SurgeryStation Road Menu We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Attleborough . Patient Satisfaction with GP Practice Appointment Times. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. NR17 2AF Map, Station Road SurgeryStation Road By asking your local pharmacist to request on your behalf. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. 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